BPO Jobs in Dallas, TX

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Technical Support Representative

MCI Companies

•

Dallas, Texas, USA

Full-time

LOCATION Dallas, TX JOB TYPE Full-Time & Part-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS No Resume Required, Entry-Level POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet
Posted 6 days ago | Updated 4 hours ago

TECHNICAL SUPPORT REPRESENTATIVE (Full-Time)

MCI Companies

•

Dallas, Texas, USA

Full-time

POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable bran
Posted 60+ days ago | Updated 4 hours ago

Helpdesk Technician I

Stefanini

•

Remote

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 2 days ago | Updated moments ago

Sr. CCaaS Engineer

Sysazzle

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Remote

Contract

Title: Sr. CCaaS Engineer Duration: 12 Months contract Location: Denver, CO, 80202(Remote) Description: The CCaaS (Call Center as a Service) Sr Analyst is a technical lead role working with cross-functional departments and multiple call centers to implement and support complex contact center solutions. This role work with cross-functional departments and multiple call centers to implement and support contact center solutions. The Senior Analyst will build, scale, and maintain the platform while
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Posted 2 days ago

Customer Service Analysts/Contact Center Support - Only W2

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually.Closed workspace (any room that can be closed by a door, office, bedroom, etc.)No shared living spaces unless living aloneIf the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.)Highspeed Internet verification (screenshot of bandwidth, Fi
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Posted 8 days ago | Updated 1 day ago

Remote-Customer Service Analysts/Contact Center Support-CH

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 1 day ago | Updated 10 hours ago

AWS Connect Leader

Diverse Lynx Llc

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Remote

Contract

Role Name- AWS Connect Leader Location- Remote with some travel Full Time Role Note: We are not looking for AWS connect Architect. We are looking for AWS connect Leader who has experience in end to end implementation of AWS connect. Who has done Pre-sales, solutions, along with delivery. Apart from all these AI [ Conversational (must have) & Gen AI (Good to have) Solutions. Principle Duties and Responsibilities Experience of solutions for Contact Centers and digital channels Experience in buildi
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Posted 27 days ago

Bilingual Helpdesk Technician - French Canadian

Stefanini

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Remote or Toronto, Kansas, USA

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
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Posted 45 days ago | Updated moments ago

Trilingual Helpdesk Technician I - Portuguese, Spanish, English

Stefanini

•

Remote

Full-time

Who we areFor 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of
Easy Apply
Posted 15 days ago | Updated moments ago

Sr. CCaaS Engineer

Talent Glide

•

Remote

Contract

Job Description: Role - Sr. CCaaS Engineer US Remote. Any USA Time Zones are acceptable Only on W2 6+ Months (Possible extension) The candidate would (ideally) have experience with the NICE CXone / InContact CCaaS Platform. The CCaaS (Call Center as a Service) Sr Analyst is a technical lead role working with cross-functional departments and multiple call centers to implement and support complex contact center solutions. This role work with cross-functional departments and multiple call centers
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Posted 4 hours ago

SAP S/4 HANA Solution Architect(100% Remote)

4A-Consulting

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Remote

Full-time

Role Summary: The SAP S/4HANA Solution Architect is a highly skilled professional with strong SAP leadership abilities. They evaluate business requirements and design integrated solutions for SAP customers, aligning and orchestrating company business processes with SAP S/4HANA capabilities. They play a crucial role in leading technical discussions, translating complex SAP concepts for non-technical stakeholders, and guiding clients through project scoping and delivery to ensure successful implem
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Posted 1 day ago

Senior Payroll Analyst

SGS Consulting

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Remote

Contract

Job Title: Senior Analyst, Payroll Duration: 06 Months+ (Possible Extension) Location: 100% Remote Schedule: Business Hours Job Description: Years of Experience: 5 or more experience as a payroll analyst, UKG experience is highly preferred. Job Overview: Senior Analyst Payroll in Global Business Services is a professional responsible for processing and/or overseeing processing of payroll by the vendor for the assigned region. They oversee the process and systems, ensure payroll processing timeli