Call center Jobs in Nebraska

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Call Center agent

Seneca Resources, LLC

•

Remote

Full-time

This position includes the following: - Answering incoming phone calls in a fast paced environment - Resolving Tier 1 level issues - Reviewing taxpayer accounts - Verifying, gathering and simultaneously updating key information - Educating taxpayers of online resources and current tax policies - Submitting requests for payment arrangements - Documenting actions taken into multiple systems - Participating in all team engagement activities - Meeting performance expectations Skills Required: - Str
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Posted 7 days ago

Call Center Software Engineer (IVR, Cxone)

HireBlazer

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Remote

Contract

Role: Call Center Software Engineer (IVR, Cxone) Location: Remote USA Travel: up to 10% Duration: 12 Month Contract Summary: The team works on migrating from on premises systems to the cloud or cloud to cloud in this case CXone. Strong skills in Studio, scripting. The work this team does often involves customization for large enterprise Clients. Please let me know if you want to chat in more detail. We are hiring a Software Engineer to join our team and support Cloud Contact Center platfo
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Posted 5 days ago | Updated 6 hours ago

Contact Center Business Development Executive

Data Network

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Remote

Full-time

Job Summary: The Business Development Executive (Sales Hunter) is responsible for driving new business acquisition and establishing strong relationships with prospective clients. Focused on selling tech-driven CX solutions, this role targets organizations looking to enhance their contact center operations through innovative technologies or outsourcing solutions. The ideal candidate brings a proven track record in selling either technology solutions for contact centers or BPO services, coupled wi
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Posted 14 days ago

Manhattan OMS Consultant

Talent Groups

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Remote

Full-time

Skills Required MAO (Manhattan Active Omni) with Development Experience including Configuration and Google Cloud Platform / AWS with Java experience.MAO (Manhattan Active Omni) with Development Experience including Configuration and Test automation experience with tools like Selenium. Job Description: We are seeking a highly skilled Manhattan OMS Resource with a strong background in direct-to-consumer processes, distributed order management, supply chain, and fulfillment operations. The ideal c
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Posted 8 days ago

Cisco, UCCE, QCI, VOIP - Telecom Senior Network Specialist (Remote)

Mercy

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Remote or Chesterfield, Missouri, USA

Full-time

We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work." Overview: Cisco, UCCE, QCI, VOIP - Telecom Senior Network Specialist Position can be done Remot
Posted 28 days ago | Updated 2 days ago

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 4 days ago | Updated 1 hour ago

CXone Data Integration Consultant

Kforce Technology Staffing

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Remote or West Valley City, Utah, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client that is seeking a CXzone Data Integration Consultant in West Valley City, UT. Overview: Our client has recently transitioned from Databricks/Tableau to a Snowflake + Sigma data stack and is seeking a skilled consultant to lead the integration of NICE CXone data into Snowflake and help build dashboards in Sigma that replicate existing operational reporting. You will play a mission-critical role in unifying CXone contact center metrics with enterprise reporti
Posted 6 days ago | Updated 5 hours ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 21 days ago | Updated 1 hour ago

Senior Staff Technical Support Engineer (Hybrid)

Stryker

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Remote or Fort Wayne, Indiana, USA

Full-time

Work Flexibility: Hybrid As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experien
Posted 60+ days ago | Updated 1 hour ago

Senior Technical Support Engineer (Hybrid)

Stryker

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Remote or Fort Wayne, Indiana, USA

Full-time

Work Flexibility: Hybrid As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experie
Posted 2 days ago | Updated 1 hour ago

Voice Technology, Strategy & Analytics Manager

Allstate Insurance Company

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Texas, USA

Full-time

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Voice Technology, Strategy & Analytics Manager is resp
Posted 25 days ago | Updated 1 hour ago

Applications Analyst, Senior

Document Storage Systems Inc

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Remote or Florida, USA

Full-time

Job Details Job Location: REMOTE POSITION - Anywhere, FL Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Road Warrior Job Shift: Day Job Category: Professional Services Description DSS, Inc. is a leading health information software development and systems integration company, offering services and solutions utilized daily by thousands of clinicians and administrative staff across both public and private sectors nationwide. We are currently
Posted 20 days ago | Updated 10 hours ago

Senior Workforce Forecasting and Reporting Analyst

College Board

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US

Full-time

Senior Forecasting and Reporting Analyst Division: Operations Location: Remote Type: Full time About the Team College Board's Operations division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is also leading exciting work to advance customer experience through the use of innovative solutions, products and technology to enhance the end-to-end delivery of digital ass
Posted 39 days ago | Updated 10 hours ago

Senior Field Service Engineer

Scientific Games

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Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe
Posted 21 days ago | Updated 1 hour ago

Senior Salesforce Developer

Amgen Inc

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Remote or Thousand Oaks, California, USA

Full-time

Career Category Information Systems Job Description Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of pat
Posted 24 days ago | Updated 1 hour ago

Embedded Software Engineer

Copeland

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Remote or Kennesaw, Georgia, USA

Full-time

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology th
Posted 42 days ago | Updated 1 hour ago

Pharmacy Technician | Remote | Michigan | Contract

Walker Healthforce

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Remote

Contract

Pharmacy Technician| Remote | Michigan | Contract Walker Healthforce is seeking a PharmacyTechnician for a healthcare client located in Michigan. This is a contract opportunity. START DATE:ASAP Walker Healthforce Standard Perks: Weekly pay via Direct Deposit Medical, Dental, and Vision Available 401K KEY RESPONSIBILITIES Respond to provider inquiries regarding Medicare Part B drug coverage and prior authorization requirements Review, analyze, and process prior authorization requests submitted
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Posted 1 hour ago

Senior ServiceNow Engineer

GovCIO

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Remote

Full-time

Overview GovCIO is currently looking for a Senior ServiceNow Engineer for our client. The position is fully remote. Responsibilities The Senior ServiceNow Engineer is responsible for the analysis, design, implementation, configuration, and Tier-3 level support of a ServiceNow platform. This includes providing technical oversight and hands-on expertise in deploying and maintaining ServiceNow applications to support various IT service management (ITSM) and business process automation needs. Thi
Posted 42 days ago | Updated 9 hours ago

Manager, Big Data - REMOTE

Molina Healthcare

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Remote or Long Beach, California, USA

Full-time

Job Description Job Description Job Summary The Manager, Big Data is responsible for all the aspects of architecture, design and implementation of Data Management solution using Big Data platform and other areas of enterprise application platforms. Responsible for delivering various technical projects which involves complex data solutions on a Modern Data Architecture. Work closely with EIM Leadership, IT Leadership, PMO, various clinical and finance teams, among other key stakeholders. Respo
Posted 2 days ago | Updated 1 hour ago

Lead Backend API Developer

Guardian Life Insurance Company

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Remote or New York, New York, USA

Full-time

About the team: Group Benefits API Team is responsible for APIs and Integrations supporting Web Applications enabling Guardian's Group Business. We support our end-to-end Business with APIs for Quote, Policy, Customer, Eligibility and Claims. Group Business intake channels such as Customer-facing portal applications, call center applications, IVR and chatbots are all powered by our APIs and provide unified customer experience. Our team is growing, and we are looking for versatile Lead Software
Posted 19 days ago | Updated 1 hour ago