Customer Experience jobs

Sr Solutions Architect - Digital Customer Experience:

Austin, Texas

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Today

Job#: 3036936 Job Description: Sr Solutions Architect - Digital Customer Experience: Location: Austin, Texas (Hybrid) Role Overview A high-impact Digital Customer Experience engineering organization is seeking a Sr. Solutions Architect to lead end-to-end architecture across customer-facing web/mobile applications, microservices, APIs, and cloud-native solutions on Google Cloud Platform. This is a leadership role focused on modernizing legacy systems, scaling digital platforms, and enabling se

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Full-time

$180,000 - $190,000

Customer Experience Representative

San Antonio, Texas

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Today

RESPONSIBILITIES: Kforce has a client in San Antonio, TX that is seeking a Customer Experience Representative to join a growing support team within a dynamic and fast-paced organization. Summary: As a Customer Experience Representative, you will be the first point of contact for customers, helping to resolve issues and ensure a positive experience through professional and empathetic communication. This role is critical in ensuring customer satisfaction by efficiently resolving complaint tickets

Contract

$17.00 - $17.50 hourly

Product Manager - Ideation & Customer Experience

Charlotte, North Carolina

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Today

RESPONSIBILITIES: Kforce is seeking a Product Manager on behalf of a top-tier telecommunications provider in Charlotte, NC. Summary: This role sits within a team focused on long-term customer experience enhancements. The ideal candidate is a strategic thinker and natural storyteller who loves turning data and customer feedback into bold new product ideas. This is a true ideation and strategy role-you'll be working upstream in the product lifecycle to surface, define, and pitch experience-driven

Contract

$53 - $57 hourly

Data Center Customer Experience Account Specialist (Nashville, TN)

Nashville, Tennessee

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Today

Job Description Role Overview As Customer Experience Account Specialist, you will serve as a senior individual contributor responsible for managing customer experience health, account-level coordination, service visibility, and issue resolution across Oracle Cloud Infrastructure data center customers. This role ensures customers have clear visibility into readiness, delivery progress, operational support, escalations, and ongoing service commitments. You will partner closely with Customer Expe

Full-time

USD 114,600.00 - 234,600.00 per year

Only W2- Customer Experience (CX) Lead

Columbus, Ohio

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Today

CX Loyalty Lead/Customer Experience (CX) Lead Location: Columbus, OH (Onsite) Top Skills: Regional wireless SPOC Problem Management Surveys, personas, requirements, customer analytics Summary: We are seeking a CX Loyalty Lead to act as the regional wireless single point of contact (SPOC) for the Client, owning the relationship between the wireless service and the people who rely on it. You will combine problem management, user research, and customer analytics to understand how the Wi-Fi e

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Contract, Third Party

Depends on Experience

Technology Product Owner, Customer Digital Experience

Ashburn, Virginia

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8d ago

Role Summary The Technology Product Lead, Customer Digital Experience, defines and delivers digital capabilities that enhance the end-to-end customer experience across onboarding, operations, visibility, self-service, analytics, and billing. This role serves as the voice of the customer, translating business needs and customer insights into product strategies, roadmaps, and measurable outcomes. Key Responsibilities Define product vision, strategy, roadmaps, and success metrics.Own and prioritize

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Contract

Depends on Experience

Senior Experience Owner Fraud Communications & Customer Experience

Hybrid in Westwood, Massachusetts

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Today

Title: Experience Owner Location: Westwood, MA 02090 (Flexible - works 4 days or less in the office) Duration: 6 Months contract-to-hire Notes: Is Amazon Connect preferred or required? Amazon Connect is required What are the candidates lacking that have been interviewing on the perm side? AWS Connect Knowledge and LLM Driven IVR Knowledge. Is this more a strategic role or hands on/ technical? Hands On Role where they can help provide some type of directions to technical people. Need to be d

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Contract

85 - 90

Concrete Coating Installer

Hutto, Texas

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Today

At Checkmate Coatings, we\'re looking for hardworking, team-oriented people who take pride in their work. Whether you\'re experienced or just getting started, we believe in hiring great people and investing in their success. What We Offer: Competitive payCompany vehicle provided for Lead InstallersPaid trainingAdvancement opportunitiesYear-round workFamily-oriented cultureHealth benefitsCompany uniformsHigh-quality equipment and tools As a Concrete Coating Installer, you\'ll prepare concrete s

Full-time

USD 22.00 - 30.00 per hour

Customer Service / Associate Customer Service / Call Centre / Customer Support / Client Support / Customer Care / Customer Experience / Service Desk / Consumer Support - Full time Job

Plano, Texas

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2d ago

Role: Customer Service Experience Location: Plano, TX (On-site) Job Type: Full-Time / Permanent Job Work Schedule: 40 hours per week, Monday - Sunday Shift Window: 6:00 AM 12:00 AM CST Job Details : Handle customer support via phone, email, and chat Troubleshoot issues and perform root-cause analysis Improve processes, reduce repetitive work, and identify automation opportunities Work with CRM, Zendesk, order management, and other tools Collaborate with Product, Engineering, and Operations An

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Full-time

40,000 - 80,000

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

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Today

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

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Contract

Depends on Experience

Customer Experience Manager

Chattanooga, Tennessee

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10d ago

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: Award-winning culture Inclusion and diversity as a priority Performance Based Incentiv

Full-time

USD 89,400.00 - 183,500.00 per year

Senior Software Engineer, Front End (Customer Experience)

Fremont, California

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Today

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again. But Scout is more than just a brand, it's a legacy steeped in a culture of exploration, caretaking, and hard work. The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn't been around for

Full-time

USD 140,000.00 - 170,000.00 per year

Senior Data Scientist - Customer Experience GenAI

Hartford, Connecticut

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24d ago

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Data Science Compensation Overview The annual base salary range provided for this position is a nat

Full-time

USD 146,400.00 - 241,600.00 per year

Staff Software Engineer, Front End (Customer Experience)

Fremont, California

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Today

Full-time

USD 165,000.00 - 200,000.00 per year

Senior Staff Software Engineer, Front End (Customer Experience)

Fremont, California

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Today

Full-time

USD 190,000.00 - 230,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Principal Software Engineer - Dynamics Customer Experience Applications team

Redmond, Washington

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Today

Overview Dynamics 365 is Microsoft's suite of enterprise software that powers many of the largest businesses in the world. The Customer Experience Applications Team delivers Dynamics 365 Contact Center, an AI-first solution that lets our customers run intelligent and highly scalable contact centers. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, a

Full-time

USD 142,800.00 - 274,800.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

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Yesterday

Full-time

Sr. Software Engineer, Customer Experience Engineering

Menlo Park, California

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Today

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who ra

Full-time

USD 200,000.00 - 287,500.00 per year

Senior Engineer, Customer Store Experience

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year