Customer Experience jobs in Addison, TX

Customer Service / Associate Customer Service / Call Centre / Customer Support / Client Support / Customer Care / Customer Experience / Service Desk / Consumer Support - Full time Job

Plano, Texas

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2d ago

Role: Customer Service Experience Location: Plano, TX (On-site) Job Type: Full-Time / Permanent Job Work Schedule: 40 hours per week, Monday - Sunday Shift Window: 6:00 AM 12:00 AM CST Job Details : Handle customer support via phone, email, and chat Troubleshoot issues and perform root-cause analysis Improve processes, reduce repetitive work, and identify automation opportunities Work with CRM, Zendesk, order management, and other tools Collaborate with Product, Engineering, and Operations An

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Full-time

40,000 - 80,000

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

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Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

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Today

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

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Contract

Depends on Experience

Senior Banking Servicing Transformation Consultant - Remote / Telecommute

Dallas, Texas

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Today

We are looking for Senior Banking Servicing Transformation Consultant - Remote / Telecommute for our client in Dallas, TXJob Title: Senior Banking Servicing Transformation Consultant - Remote / Telecommute Job Location: Dallas, TX Job Type: Contract Pay Range: $55.00hr - $60.00hr Job Overview: Our client is seeking a senior Servicing Transformation Consultant / SME with deep Banking, Cards, or Consumer Lending experience to support a strategic servicing modernization initiative. The individual w

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Third Party, Contract

Depends on Experience

Auto Body Technician

Flower Mound, Texas

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Today

Company: Gerber Collision & Glass Great Teams Don?t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that?s built for your success? Ap

Full-time

Compensation information provided in the description

Customer Service Representative

Plano, Texas

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14d ago

Role: Customer Service RepresentativeLocation: Plano, TX (Onsite) Employment Type: Full-Time Schedule: 40 hours per week, 5 days per week Coverage: MondaySunday, with shifts scheduled between 6:00 AM and 12:00 AM CT Position Summary:We are seeking a Customer Experience Partner to join our customer support team in Plano, Texas. This role combines customer service, technical troubleshooting, problem-solving, and process improvement. The successful candidate will serve as a key point of contact for

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Full-time

Depends on Experience

Walk up Desk Support Technician

Dallas, Texas

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7d ago

We are seeking a customer-focused and technically capable Walkup Desk Support Technician to provide hands-on IT support to airport employees. This position serves as a primary point of contact for employees who need assistance with computer equipment, mobile devices, software, and other technology-related issues. The ideal candidate is professional, approachable, patient, and able to troubleshoot technical problems efficiently while delivering an excellent customer experience. This role require

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Full-time

Depends on Experience

Agentic AI Lead

Hybrid in Irving, Texas

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21d ago

Required: Overall 12+ years of IT industry experience. Education: B.S. or M.S. in Computer Science, AI, or a related field is preferred. Experience: pref. in Data and AI, 4+ years in AI/ML engineering are preferred, with 2+ years specifically focused on agentic AI or GenAI applications. Mentioning below skills are required in hands-on experience on projects in the last 3-4 yrs. Python Prompt Engineering Hands-on experience with SOTA LLMs, Langraph/LangChain, Google ADK Tag routing experienc

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Contract, Third Party

Depends on Experience

Desktop Support Specialist

Dallas, Texas

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7d ago

We are seeking a customer-focused and technically capable Sr. Walkup Desk Support Technician to provide hands-on IT support to airport employees. This position serves as a primary point of contact for employees who need assistance with computer equipment, mobile devices, software, and other technology-related issues. The ideal candidate is professional, approachable, patient, and able to troubleshoot technical problems efficiently while delivering an excellent customer experience. This role req

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Full-time

Depends on Experience

Advisor Tech Services Professional

Dallas, Texas

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Today

Job Description We are seeking a customer-focused and technically savvy Technical Support Specialist to provide exceptional support to Financial Advisors, their staff, and end clients. In this role, you will serve as a primary point of contact for technical and service-related inquiries, helping users navigate systems, resolve issues, and maximize their experience with Cetera's technology platforms. You will troubleshoot application, connectivity, and portal-related issues, collaborate with int

Full-time

Director, Customer Operations

Plano, Texas

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Today

The Director, Customer Operations serves as the senior operational leader and strategic thought partner. The role builds trusted, long-term relationships for our customers, account team, Coca-Cola System, and external partner network to develop and execute integrated equipment, service, and supply chain strategies. This leader translates customer, operational, and financial insights into compelling business narratives and actionable recommendations, balancing customer priorities with scalable en

Full-time

Commissioning Engineer III - Senior Commissioning Engineer

Dallas, Texas

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Today

Watch your commissioning expertise come to life in landmark projects around the world when you partner with Syska Hennessy Group! As a global leader in consulting, engineering, and commissioning services, we specialize in highly technical buildings and the systems that bring them to life. We are currently seeking a performance-driven, motivated Commissioning Engineer - Senior Commissioning Engineer. This role will be based out of Dallas, TX. You will demonstrate your Commissioning skills and by

Full-time

USD 86,738.00 - 157,430.00 per year

Structural Design Engineer (Entry-Level)

Irving, Texas

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Today

Our culture is rooted in a shared vision - to help keep the world's most precious resource safe - and in the core values that guide us in pursuing this vision and delivering on our mission to clients. We provide the highest quality liquid storage design and construction services at the best long-term value with an unrivaled customer experience. We have built over 3,500 pre-stressed concrete liquid storage tanks over the past 90 years around the country and world, as a result we have become the

Full-time

Product Manager 3

Plano, Texas

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21d ago

Job Title : 17854-1 - Product Manager 3 Client: Samsung Max Pay Rate: $50-$55/hr. with health benefits + 401k (No PTOs) Work Location :6625 Excellence Way, Plano, TX, USA- onsiteAssignment Length: 12 months Education and Work Experience: Schedule: Monday ~ Friday, 9AM ~ 6PM Top 3 Skills: Business Analysis Process Improvement Demand Planning As part of the Data and Planning team, you will lead the development and implementation data driven strategies that drive business growth and enhance deci

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Contract

50 - 55

Web-Based Tools Management Engineer

Remote or Plano, Texas

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Today

Take ownership of the web-based tools that help internal teams and customers access critical technical content and services. As a Senior Web-Based Tools Management Engineer, you'll guide tool development from early concepts through implementation while supporting portals, content management platforms, automation, cloud infrastructure, and customer-facing applications. This role is ideal for a technology leader who enjoys turning business needs into useful, reliable tools. You'll help shape the

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Contract

Sr Director, Advice & Financial Planning Methodology Lead

Hybrid in Frisco, Texas

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Today

Advice Relationship Manager The Advice Relationship Manager owns the strategic direction and execution of a strong relationship management model within the assigned business units, engaging senior business stakeholders and execution partners to advance the enterprise Advice strategy and position. The role sets and drives the advice and financial planning methodology strategic roadmap, ensuring alignment with key internal and external stakeholders, and serves as the primary advisor and liaison to

Full-time

USD 157,000.00 - 197,000.00 per year

Field Application Engineer - Solar eBOS

Dallas, Texas

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Today

Job Overview: Field Applications Engineer POSITION SUMMARY: The Field Applications Engineer will oversee field quality for Premier PV's electrical BOS components ensuring that field issues are quickly addressed and lessons learned are fed back to the design and manufacturing teams. This role will collaborate cross-functionally on all quality processes to include work instructions, customer satisfaction, quality complaints, non-conforming products and key metrics. The ideal candidate must be a

Full-time

Principal Engineer, HIG-HBM Design

Richardson, Texas

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Today

Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Craft and analyze digital and analog circuits used in the development of memory products including simulating, optimizing, and floor planning DRAM circuits. Collaborate with various design and veri

Full-time

Customer Experience jobs in Addison, TX, USA