Customer Experience jobs in Apopka, FL

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

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Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

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Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

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Today

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

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Contract

Depends on Experience

Auto Collision Body Technician

Apopka, Florida

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Yesterday

Company: Gerber Collision & Glass Great Teams Don't Happen byAccident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that's built for your success?

Full-time

USD 21.00 - 28.00 per hour

Product Manager – Digital Product Experience

Hybrid in Kissimmee, Florida

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15d ago

Key Requirements: 7+ years of Product Management experience in digital customer experience.5+ years of experience in the digital industry.Strong experience working with Technology, Design, Business, UX, Analytics, and Project Management teams.Experience with Agile/Scrum software development.Strong skills in product strategy, roadmap, requirements, prioritization, and execution.Ability to create user stories, epics, requirements, and product documentation.Experience analyzing KPIs, product perfor

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Contract

70 - 75

Ecommerce Operations Manager

Windermere, Florida

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Today

Software Guidance & Assistance, Inc., (SGA), is searching for an Ecommerce Operations Manager for a FULL-TIME assignment with one of our premier Retail/Merchandise clients in Windermere and Orlando, FL Ecommerce Operations Manager We are seeking an experienced Ecommerce Operations Manager to oversee the day-to-day operations of our Shopify-based ecommerce business. This is a hands-on operational leadership role for someone who understands the complete ecommerce lifecycle, from order placement

Full-time

USD 50,000.00 - 85,000.00 per year

Solutions Engineer, Wireless

Maitland, Florida

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Today

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role supports business sales by prov

Full-time

USD 112,500.00 - 202,900.00 per year

Transmission Line Engineering Senior Consultant - Grid

Lake Mary, Florida

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Today

Responsibilities WORK LOCATION: This position is based on a hybrid work schedule and will require in-office work 3 days per week at the Sargent & Lundy office in Lake Mary, Florida. This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, p

Full-time

USD 165,610.00 - 253,015.00 per year

Transmission Line Engineering Consultant 2 - Grid

Lake Mary, Florida

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Today

Responsibilities WORK LOCATION: This position is based on a hybrid work schedule and will require in-office work 3 days per week at the Sargent & Lundy office in Lake Mary, FL. This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, plann

Full-time

USD 145,310.00 - 222,001.00 per year

IVR Engineer - Genesys CX

Orlando, Florida

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Today

Job#: 3055427 Job Description: IVR Engineer - Genesys CX Location: Orlando, Florida (On-site) Role Overview We are seeking an IVR Genesys CX Engineer to join our team. This individual will play a key role in supporting and optimizing a completed migration from inContact to Genesys CX within a large-scale enterprise environment. The ideal candidate will have a strong hands-on experience with Genesys CX, a developer mindset, and the ability to quickly assess existing platform configurations, tr

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Full-time

$60 - $85 per hour

EverPro - Systems Administrator (Orlando, Florida)

Orlando, Florida

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Today

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness servi

Full-time

USD 62,000.00 - 70,000.00 per year

Senior AI Application Developer

Orlando, Florida

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Today

Job Description At Signature Aviation we are modernizing operations and customer experience through advanced data platforms and artificial intelligence. We are hiring an Senior AI Application Developer to build the AI capabilities the business actually uses - agentic systems, LLM-powered applications, and intelligent automation on Azure - together with the retrieval, feature, and data pipelines those capabilities depend on. You own the capability end to end: the agent or assistant, the data it

Full-time

Technical Project Manager

Orlando, Florida

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Today

Description We are looking for a Technical Project Manager to lead the planning, execution, and delivery of large-scale technology initiatives supporting the client's global Parks & Resorts, Cruise Line, Vacation Club, and related guest-facing digital platforms. This role is responsible for driving complex technical programs across multiple teams, ensuring successful delivery of enterprise-class solutions that enhance the guest experience. Key Responsibilities: Lead technical projects and progr

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Contract

USD 72.00 - 78.00 per hour

Application Support Engineer (SQL Database Focused)

Lake Mary, Florida

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Today

Description: Hybrid 4 days onsite in Lake Mary, FL Our client seeks an Application Support Engineer for the Depositary Receipts Platform Engineering team. The role focuses on production support, root cause analysis, performance monitoring, and continuous improvement across Java-based applications and SQL Server databases. The team collaborates with development and infrastructure partners to stabilize systems, implement fixes, and drive automation that improves reliability, scalability, and cus

Contract

AI Platform Architect

Orlando, Florida

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Today

Job Description At Signature Aviation we are modernizing operations and customer experience through advanced data platforms and artificial intelligence. We are hiring an AI Platform Architect to design, build, and operate the Azure foundation that AI initiatives across the enterprise run on: the AI landing zone, the Azure API Management gateway that fronts all model access, the model evaluation framework, AI Gateway and the governed Azure sandboxes where teams experiment. You will define the st

Full-time

Engineering Manager with AIOPS || REMOTE || W2 & C2C

Remote

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27d ago

Engineering Manager AI Ops & Autonomous Operations Platform We are seeking an Engineering Manager to build and lead an enterprise AI Ops platform that transforms IT operations through AI, automation, and observability. Lead the development of a greenfield AI Ops and Autonomous Operations platform. Build capabilities for proactive monitoring, intelligent alerting, and self-healing systems. Establish enterprise standards for observability, reliability, and operational intelligence. Own the AIOps

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Contract

Depends on Experience

Program Manager

Remote

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Today

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

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Full-time

150,000 - 180,000

Senior Business Analyst - Remote - Houston, TX

Remote

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Today

We are seeking a highly experienced Business Analyst to support and evolve self-service digital capabilities and customer experience initiatives for wm.com. This role will partner closely with, Digital, UX, Data, and business teams to define, deliver, and continuously improve customer-facing solutions. The ideal candidate brings strong expertise in digital selfservice platforms, customer journey optimization, and AIenabled solutions, with handson experience translating business needs into scalab

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Contract

Depends on Experience

Technical Project Manager II

Remote or Philadelphia, Pennsylvania

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Today

Help keep a portfolio of customer experience initiatives organized and moving forward as a Project Manager. You'll manage several projects at once, build practical delivery plans, coordinate overlapping stakeholders, and adapt as priorities or project scope change. This role calls for solid project management fundamentals and enough technical curiosity to follow conversations about data, analytics, and reporting. If you're the kind of PM who can quickly get up to speed, spot what needs attention

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Contract

Customer Experience jobs in Apopka, FL, USA