Customer Experience jobs in Burlington, NJ

Remote

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20d ago

Job Purpose: The Customer Experience Owner is responsible for designing, executing, and optimizing end-to-end customer experiences for specific clients or programs. The role collaborates cross-functionally with internal teams to improve customer journeys, enhance service delivery, and drive customer satisfaction through data insights and customer experience methodologies. Key Responsibilities: Experience Design (35%) Design and optimize end-to-end customer experiences using CX methodologies and

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Full-time

$40 - $45

Delivery Lead - Customer Experience

Remote

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7d ago

Position Overview: We are seeking an experienced and results-driven Delivery Lead to spearhead digital transformation initiatives within the Customer Experience (CX) function. This position involves driving complex transformation programs across Sales, Marketing, Partner, Customer Support, and Product Launch and Fulfillment domains. The Delivery Lead will ensure seamless execution, integrating AI-powered business capabilities, engineering rigor, SDLC processes, and program governance frameworks.

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Full-time

Depends on Experience

AI Engineer Customer Experience (Webex Contact Center & Calabrio ONE)

Remote

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14d ago

AI Engineer Customer Experience (Webex Contact Center & Calabrio ONE) About the Role is seeking an AI Engineer to design, deploy, and maintain AI-driven agents across our Cisco Webex Contact Center (WxCC) and Calabrio ONE platforms. This role will focus on building intelligent virtual agents, leveraging speech analytics, and continuously optimizing customer interactions to reduce call volume, improve service quality, and enhance operational efficiency. What You ll DoBuild & Manage AI Agents (Cor

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Contract

$60 - $70

Technology Manager - Customer Experience & Digital Contracting

Remote or Raritan, New Jersey

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Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 102,000.00 - 177,100.00 per year

Senior Data Scientist - Customer Experience

Remote

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7d ago

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 180,370.00 - 212,200.00 per year

Assistant Director Content & UX Strategist (Digital Customer Experience)

Remote

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18d ago

What You'll Do The Digital Customer Experience team is seeking a seasoned Content & UX Strategy Lead to define, elevate, and optimize how millions of customers engage with our .com properties and mobile app. This highly visible role is central to the business, blending content strategy and experience design to create more meaningful, effective customer interactions. You will lead content and experience teams for priority initiatives, leveraging AI-driven insights, intelligent content systems,

Full-time

USD 127,000.00 - 171,000.00 per year

Transmission Line Engineering Consultant 2 - Grid

Hamilton Township, New Jersey

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Today

Description This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, planning and resource management.Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire p

Full-time

USD 142,710.00 - 215,440.00 per year

Senior Infrastructure Engineer

King of Prussia, Pennsylvania

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Today

Senior Infrastructure Engineer Our client has an opening for a Senior Infrastructure Engineer. This is a full time direct hire role with a stable company based out of the King of Prussia area. Prior experience working in a client facing role is strongly desired. Qualified candidates will have experience with the following: Designing, implementing, and leading complex infrastructure projects. Deep technical skills across Windows Server/AD, Virtualization (VMware/Nutanix), and Enterprise Networkin

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Full-time

PATIENT ACCESS NAVIGATOR II

Cherry Hill Township, New Jersey

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Today

About us At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental,

Full-time

Technical Program Manager III (Contractor)

Philadelphia, Pennsylvania

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Today

Description Technical Program Manager Contract Length: Approximately 40 weeks (extension possible) Location: Philadelphia, PA (Hybrid - Onsite 4 days per week, 1 remote) Position Overview We are seeking a Technical Program Manager to lead program-level coordination across multiple in-flight initiatives supporting wireless and WiFi customer experience efforts. This role focuses on ownership, organization, and execution across several concurrent workstreams rather than net-new project creatio

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Contract

USD 56.00 - 62.00 per hour

Index Client Services Manager

Philadelphia, Pennsylvania

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2d ago

{"description": " Index Client Services Manager What You Will Do Nasdaq calculates thousands of indexes that are utilized across numerous investment vehicles globally, including our flagship Nasdaq-100, thematic exposures, quantitative strategies, ESG, and nascent markets. Our Index Client Services team supports market participants around the world and is the first point of contact for our valued clients. We are dedicated to delivering exceptional service and strive to continually develop and im

Full-time

USD 81,000.00 - 142,000.00 per year

UI Designer II

Philadelphia, Pennsylvania

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Today

Our client, telecommunications client is looking for a UI Designer to work hybrid in their Philadelphia Office. This is a W2 role, no C2C. Portfolio required. Top Skills/Details -Onsite 4 days - remote 1 day. -2-4 years of UI Design experience -Ecommerce experience -Has worked in a CMS. -Know how to work with front end developers -Portfolio: must have strong visuals and branding, clean and business focused Position Description: As a User Interface Designer on the Experience Design team you're r

Full-time

USD 35.00 - 45.00 per hour

MSP VoIP Engineer/onsite

King of Prussia, Pennsylvania

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Today

A growing VoIP-focused MSP in King of Prussia, PA is hiring a full-time VoIP Engineer to support and deploy PBX and unified communications solutions for a wide range of clients. This team specializes in VoIP systems, SIP trunking, and cloud-based communications, working with platforms like 3CX, Asterisk, and Microsoft Teams Voice alongside networking and firewall technologies. You will become the go-to expert in VoIP and PBX systems while still working hands-on in a fast-paced MSP environment. Y

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Full-time

$70000 - $80000

Sr. Mobile Software Engineer with React Native - Xumo

Philadelphia, Pennsylvania

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Today

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast's global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content

Full-time

USD 111,013.65 per year

Senior Manager, AI Recruitment & Strategic Sourcing

Philadelphia, Pennsylvania

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Today

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every

Full-time

Sr. Analyst, Enterprise BI Data Products & Governance

Philadelphia, Pennsylvania

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Today

Full-time

Software Engineering & Development-Client Experience Lead

Princeton, New Jersey

•

Yesterday

{"description": "Software Engineering & Development-Client Experience Lead (State Street Bank and Trust Company; Princeton, NJ): Will join our Multi Cloud Platform Engineering team to enable onboarding our development teams/internal customers to drive innovation on the AWS platform ensuring success through strong engagement and exceptional service. Will apply a deep understanding of core cloud concepts, AWS services, Infrastructure as Code/Terraform to efficiently diagnose issues and solve probl

Full-time

USD 153,005.00 - 245,000.00 per year

Software Engineering & Development-Client Experience Lead

Princeton, New Jersey

•

Today

Software Engineering & Development-Client Experience Lead (State Street Bank and Trust Company; Princeton, NJ): Will join our Multi Cloud Platform Engineering team to enable onboarding our development teams/internal customers to drive innovation on the AWS platform ensuring success through strong engagement and exceptional service. Will apply a deep understanding of core cloud concepts, AWS services, Infrastructure as Code/Terraform to efficiently diagnose issues and solve problems that may aris

Full-time

USD 153,005.00 - 245,000.00 per year

Field Service Engineer III (EM) Philadelphia, PA REMOTE

Remote or Philadelphia, Pennsylvania

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Today

Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take scien

Full-time

Engineer 5, Product Development Engineering - Principal Network Engineer

Mount Laurel Township, New Jersey

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Today

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can prou

Full-time

USD 140,785.47 - 211,178.21 per year

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Customer Experience jobs in Burlington, NJ 08016, USA