Customer Experience jobs in Costa Mesa, CA

Remote

•

20d ago

Job Purpose: The Customer Experience Owner is responsible for designing, executing, and optimizing end-to-end customer experiences for specific clients or programs. The role collaborates cross-functionally with internal teams to improve customer journeys, enhance service delivery, and drive customer satisfaction through data insights and customer experience methodologies. Key Responsibilities: Experience Design (35%) Design and optimize end-to-end customer experiences using CX methodologies and

Easy Apply

Full-time

$40 - $45

Delivery Lead - Customer Experience

Remote

•

7d ago

Position Overview: We are seeking an experienced and results-driven Delivery Lead to spearhead digital transformation initiatives within the Customer Experience (CX) function. This position involves driving complex transformation programs across Sales, Marketing, Partner, Customer Support, and Product Launch and Fulfillment domains. The Delivery Lead will ensure seamless execution, integrating AI-powered business capabilities, engineering rigor, SDLC processes, and program governance frameworks.

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Full-time

Depends on Experience

AI Engineer Customer Experience (Webex Contact Center & Calabrio ONE)

Remote

•

14d ago

AI Engineer Customer Experience (Webex Contact Center & Calabrio ONE) About the Role is seeking an AI Engineer to design, deploy, and maintain AI-driven agents across our Cisco Webex Contact Center (WxCC) and Calabrio ONE platforms. This role will focus on building intelligent virtual agents, leveraging speech analytics, and continuously optimizing customer interactions to reduce call volume, improve service quality, and enhance operational efficiency. What You ll DoBuild & Manage AI Agents (Cor

Easy Apply

Contract

$60 - $70

Technology Manager - Customer Experience & Digital Contracting

Remote or Raritan, New Jersey

•

Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 102,000.00 - 177,100.00 per year

Senior Data Scientist - Customer Experience

Remote

•

7d ago

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Full-time

USD 180,370.00 - 212,200.00 per year

Assistant Director Content & UX Strategist (Digital Customer Experience)

Remote

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18d ago

What You'll Do The Digital Customer Experience team is seeking a seasoned Content & UX Strategy Lead to define, elevate, and optimize how millions of customers engage with our .com properties and mobile app. This highly visible role is central to the business, blending content strategy and experience design to create more meaningful, effective customer interactions. You will lead content and experience teams for priority initiatives, leveraging AI-driven insights, intelligent content systems,

Full-time

USD 127,000.00 - 171,000.00 per year

Manager, Engineering (Backend)-Xumo

Irvine, California

•

Today

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast's global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content

Full-time

USD 139,696.74 - 186,262.32 per year

Transmission Line Engineering Consultant 2 - Grid

Santa Ana, California

•

Today

Description This position will offer you the opportunity to manage the execution of multiple transmission and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, planning and resource management.Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire p

Full-time

USD 142,710.00 - 215,440.00 per year

Underground Transmission Line Engineering Consultant 2 - Grid

Santa Ana, California

•

Today

Description This position will offer you the opportunity to manage the execution of multiple underground transmission line projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of project execution. Responsible for project execution, contract administration, planning and resource management.Take ownership for all aspects of project performance including technical, safety, schedule, budget, reporting and client experience throu

Full-time

USD 142,710.00 - 215,440.00 per year

Service Technician

Santa Ana, California

•

Today

Your role To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager. You will perform routine preventive service, troubleshoot and r

Full-time

USD 35.00 - 42.00 per hour

Senior Account Executive

Irvine, California

•

Today

Senior Account Executive US-CA-Irvine Job ID: 33933 Type: Full-Time # of Openings: 1 Category: Sales/Business Development CUSA Western Regional Office About the Role Does the art of the deal drive your day-to-day need to succeed? Do you have a way with words that's matched only by your desire to devour new technology concepts and solutions? Are customer concerns always king in your court? If your answer to all these questions is a resounding 'YES', Canon USA, a leader in print technology, so

Full-time

USD 50,000.00 - 63,160.00 per year

Staff Transmission Engineer - Transmission (Brea, San Diego)

Brea, California

•

Today

Description At Burns & McDonnell, you're in control of your career potential. And with more than 350 service specialties, you can grow within the company. Our formula is simple: hire the best people, find out what they enjoy and are great at, and help them succeed. You'll lead or support important projects for interesting clients and reap the rewards of employee-ownership - a difference maker with tangible and intangible benefits. You'll create amazing, for clients and for yourself. If you are p

Full-time

USD 110,000.00 - 165,000.00 per year

Senior Architectural Project Manager - Grocery Retail

Irvine, California

•

Today

Overview MG2, an affiliate of Colliers Engineering & Design is currently looking for an Senior Architectural Project Manager - Grocery Retail to join our Client Programs Market team in Irvine, CA! We are seeking a Senior Project Manager with deep expertise in grocery retail architecture to lead complex, high-volume client programs. This role combines client account stewardship, technical project leadership, and team management with specialized knowledge of grocery environments-from specialty fo

Full-time

USD 90,000.00 - 130,000.00 per year

Bilingual Dutch/English Technical Support Specialist (Remote)

Remote or Riverside, California

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Today

Now hiring Bilingual Dutch/English Technical Support Specialist Riverside, CA Pay Rate: $20.00 per hour Shift: 6 AM - 3 PM, Mon - Fri From "Hello" to "Happy Customer". Be the Difference! Ready to kick off your next career move while working from home? A Bilingual Dutch/English Technical Support Specialist role offers real growth, solid pay, and a chance to help customers every day. You'll Rock This Job If You: 2+ years of experience as a bilingual Dutch/English Technical Support Customer Serv

Full-time

USD 20.00 per hour

Sr. Manager, Battery Systems Engineering

Tustin, California

•

Today

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it

Full-time

USD 196,000.00 - 245,000.00 per year

Forward-Deployed Strategist - Transformation & Strategic Change

Newport Beach, California

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14d ago

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjus

Full-time

USD 265,000.00 - 305,000.00 per year

Associate Professional Quality - California (Remote)

Remote or Los Angeles, California

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The CX Associate Professional Quality is responsible for monitoring and evaluating the quality across call center and back-offi

Full-time

USD 50,000.00 - 60,000.00 per year

Software Engineer II - Fulfillment

Los Angeles, California

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Yesterday

{"description": "StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans

Full-time

USD 165,000.00 - 200,000.00 per year

Software Engineer II - (Fullstack / Product Engineering)

Los Angeles, California

•

3d ago

Full-time

USD 165,000.00 - 200,000.00 per year

Support Systems Engineering Lead, Omen

Costa Mesa, California

•

Today

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and c

Full-time

USD 191,000.00 - 253,000.00 per year

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Customer Experience jobs in Costa Mesa, CA, USA