Customer Experience jobs in Pennsylvania

Business Analyst Customer Portal Experience | 100% Remote - W2 only

Remote

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Today

Business Analyst Customer Portal Experience | 100% Remote 12 month contract, will probably extend Sr. Business Analyst to join our expanding Portals Product Management team responsible for managing all our Customer Portals. Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications - is a plus Exper

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Contract

Depends on Experience

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or New York, New York

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Yesterday

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the world's largest travel brands. We're looking for a senior full stack engineer to anchor this product, owning the realtime and voice layer end to end while building across React/TypeScript front ends, Scala and Python services, and cloud infrastructure. The team is lean and senior, ownership is broad, and the path from your code

Full-time

USD 200,000.00 - 250,000.00 per year

Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Remote or Austin, Texas

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Yesterday

Full-time

Senior Engineer, Customer Store Experience

Remote

•

Today

Overview Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushi

Full-time

USD 105,000.00 - 125,000.00 per year

SAP SD Consultant

Remote

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30+d ago

Position : SAP SD Consultant Experience Level : 10-15 years max . Location : Remote Please find the key requirements below: Experience in a full cycle implementation as well as in support Strong experience on 3PL. Retail domain clients experience . Strong experience inSAP SDand retail processes (IS-Retail).Experience supportingAMS (Application Management Services).Integration withe-commerce websites/platforms.Hands-on experience with integration usingSAP PI/PO or SAP CPI.Experience withBill o

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Contract, Third Party

Depends on Experience

Body Technician (Flat Rate)

Charleroi, Pennsylvania

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Today

Company: Gerber Collision & Glass Great Teams Don?t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that?s built for your success? Ap

Full-time

Compensation information provided in the description

Auto Body Tech

Pittsburgh, Pennsylvania

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Today

Full-time

Compensation information provided in the description

Auto Body Technician

Verona, Pennsylvania

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Today

Full-time

Compensation information provided in the description

Auto Body Technician

Johnstown, Pennsylvania

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Today

Full-time

Compensation information provided in the description

Engineering Manager with AIOPS || REMOTE || W2 & C2C

Remote

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27d ago

Engineering Manager AI Ops & Autonomous Operations Platform We are seeking an Engineering Manager to build and lead an enterprise AI Ops platform that transforms IT operations through AI, automation, and observability. Lead the development of a greenfield AI Ops and Autonomous Operations platform. Build capabilities for proactive monitoring, intelligent alerting, and self-healing systems. Establish enterprise standards for observability, reliability, and operational intelligence. Own the AIOps

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Contract

Depends on Experience

Senior Architect (Chat Platform)

Pittsburgh, Pennsylvania

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6d ago

JOB PROFILE SUMMARY This role leads the design, development, implementation, support, and optimization of complex architecture strategies for the enterprise Chat Platform. Focusing on conversational AI, scalability, and platform stability, this role ensures complete, sound system architecture by addressing stakeholder concerns, making technical trade-offs, and driving solutions for major initiatives (e.g., GECX, Dialogflow, AI Agents, and Genesys integration). The Senior Architect leverages dee

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Third Party, Contract

$80 - $85

Program Manager

Remote

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Today

ITCON Services is seeking an experienced Program Manager to serve as the senior delivery leader for a large-scale, AI-enabled omnichannel contact center supporting a federal customer. This role is responsible for the integrated management and successful execution of the Customer Quality Assurance (CQA) program, providing a single point of accountability for program delivery, performance, and customer satisfaction. The Program Manager will lead the Contractor Program Management Office (PMO), ove

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Full-time

150,000 - 180,000

Senior Business Analyst - Remote - Houston, TX

Remote

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Today

We are seeking a highly experienced Business Analyst to support and evolve self-service digital capabilities and customer experience initiatives for wm.com. This role will partner closely with, Digital, UX, Data, and business teams to define, deliver, and continuously improve customer-facing solutions. The ideal candidate brings strong expertise in digital selfservice platforms, customer journey optimization, and AIenabled solutions, with handson experience translating business needs into scalab

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Contract

Depends on Experience

Technical Project Manager II

Remote or Philadelphia, Pennsylvania

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Today

Help keep a portfolio of customer experience initiatives organized and moving forward as a Project Manager. You'll manage several projects at once, build practical delivery plans, coordinate overlapping stakeholders, and adapt as priorities or project scope change. This role calls for solid project management fundamentals and enough technical curiosity to follow conversations about data, analytics, and reporting. If you're the kind of PM who can quickly get up to speed, spot what needs attention

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Contract

Service Designer

Remote

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10d ago

Wilcore is hiring a Service Designer to support an enterprise cloud-based data and analytics platform for a federal health agency. The platform provides governed data storage, engineering and analytics tools, platform integrations, and policy controls for data practitioners across the enterprise. In this role you will streamline and modernize the platform's intake and onboarding to reduce time-to-value for customers, improve their experience, and increase visibility, and you will develop the ser

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Full-time

120,000 - 130,000

Auto Body Technician

Verona, Pennsylvania

•

Today

Company: Gerber Collision & Glass Great Teams Don't Happen byAccident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that's built for your success?

Full-time

USD 20.00 - 28.00 per hour

Migration Technical Support Engineer

Remote

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15d ago

Client Experience Migration Technical Support Location: Remote Employment: Full Time/W2 Infinite Computer Solutions Seeking a L2/L3 Technical Support Representative with 5+ years of experience supporting enterprise infrastructure and clients during data-center migrations.Key Skills:Windows Server administration and troubleshootingVirtual machines/virtualizationNetworking, connectivity, and security troubleshootingITIL and incident/change managementClient-facing technical support and escalation

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Full-time

Up to $110,000

QA ENGINEER

Remote or Hybrid in Georgiana, Alabama

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10d ago

QA Analyst Retail & E-Commerce (2-3 Years Experience)Company: AaraTech Inc About the RoleAaraTech Inc is seeking a QA Analyst Retail & E-Commerce to support testing of ecommerce websites and retail applications. This role ensures application quality, data accuracy, and smooth customer experience. You will work closely with developers and analysts in Agile teams. Ideal for early-career QA professionals. Key ResponsibilitiesExecute manual test casesTest ecommerce workflows and transactionsLog and

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Contract

$65,000 - $75,000

Call Center / Patient Services Specialist

Pittsburgh, Pennsylvania

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3d ago

Job Title: Call Center / Patient Services SpecialistPay Rate: $15-$17 /hr ($18/hr is the max rate)Job Summary:We are seeking a customer-focused and detail-oriented Customer Service Representative to assist customers with inquiries, service-related issues, billing concerns, and complaints. The ideal candidate will communicate professionally, identify customer needs, provide appropriate solutions, and ensure a positive customer experience.This role may involve handling inbound and outbound custome

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Contract, Third Party

15 - 18

CTO Commissioning Specialist - Remote

Remote

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Today

Company Description At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Job Description CTO Commissioning Specialist is responsible

Full-time

Customer Experience jobs in Pennsylvania, USA