Customer Experience jobs in Remote

Newport News, Virginia

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2d ago

Job Title: Customer Experience Analyst Location: Newport News, VA (Onsite) Key Responsibilities: Lead end end mapping of the member journey across account opening, servicing, lending, and communications touchpoints, creating current-state and future-state journey maps Conduct branch visits, shadowing sessions, and staff interviews to observe member interactions firsthand and surface friction points Facilitate member and staff feedback sessions to validate journey pain points and test proposed

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Customer Experience Rep

San Antonio, Texas

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Today

RESPONSIBILITIES: Kforce has a client in San Antonio, TX that is seeking a Customer Experience Representative to join a growing support team within a dynamic and fast-paced organization. Summary: As a Customer Experience Representative, you will be the first point of contact for customers, helping to resolve issues and ensure a positive experience through professional and empathetic communication. This role is critical in ensuring customer satisfaction by efficiently resolving complaint tickets

Contract

$17 - $17 hourly

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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3d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise)

Illinois

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Today

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location This is a hybrid role based in one of the preferred locations - Atlanta, GA / New Yo

Full-time

USD 98,497.00 - 233,248.00 per year

Customer Experience (CX) Solution Architect - Google Cloud (Gemini Enterprise)

Illinois

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Today

Full-time

USD 88,544.00 - 207,401.00 per year

CRM Architect – MS Dynamics 365

Remote

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10d ago

Client: TCS Job Title: CRM Architect MS Dynamics 365 Location: Remote Duration: 6 months Remote Role Requested skills: Skills: Customer Experience (CX) -Customer Service. Customer Experience Solution Architect Must Have 12+ years of IT experience with at least 5+ years as a Solution Architect, Enterprise Architect, or CRM Architect. Extensive experience documenting current-state and target-state architectures. Strong experience with Microsoft Dynamics CRM / Dynamics 365 ecosystems. Deep

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Contract

50 - 53

Sr. Software Engineer, Customer Experience Engineering

Menlo Park, California

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Today

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who ra

Full-time

USD 200,000.00 - 287,500.00 per year

Azure Customer Experience Engineer (ACE)

Redmond, Washington

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Today

Overview Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? Join Engineering Operations (EngOps) - the organization driving operational excellence across the Microsoft Cloud to strengthen quality, reliability, security, and customer trust. As part of EngOps, you'll design solutions that prevent issues before they happen, embed AI-powered automation, and turn signals into actions that deliver measurable customer impact. Our culture of e

Full-time

USD 102,100.00 - 202,200.00 per year

IT Lead - Customer Experience Engineering

Raritan, New Jersey

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Today

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn m

Full-time

USD 94,000.00 - 151,800.00 per year

Product Manager, Card Customer Experience

Wilmington, North Carolina

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Yesterday

Job Description Start your next chapter building customer-first digital experiences at scale. You'll shape onboarding journeys that make it easier for customers to get set up, feel confident, and realize value quickly. As a Product Manager, Early Tenure Onboarding in the Core Card Customer Experience Product team, you will lead end-to-end delivery of onboarding capabilities for new credit card customers-from discovery through launch and iteration. You'll partner closely with engineering, design,

Full-time

Analytics Engineer - Marketing & Customer Experience

No location provided

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Today

The Analytics Engineer, Marketing & CX will build the data foundation of Mirion's Marketing and new Customer Experience organization, transforming raw data from disparate marketing and CX systems into clean, tested, well-documented datasets and models that power self-service analytics and revenue-impacting insights. You will design and maintain the pipelines and data models that integrate marketing platforms (marketing automation, web/digital analytics, advertising, and campaign tools), Forsta (

Full-time

Data Center Customer Experience Account Specialist (Nashville, TN)

Nashville, Tennessee

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Today

Job Description Role Overview As Customer Experience Account Specialist, you will serve as a senior individual contributor responsible for managing customer experience health, account-level coordination, service visibility, and issue resolution across Oracle Cloud Infrastructure data center customers. This role ensures customers have clear visibility into readiness, delivery progress, operational support, escalations, and ongoing service commitments. You will partner closely with Customer Expe

Full-time

USD 114,600.00 - 234,600.00 per year

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

GTM Engineer: Customer Experience & Lifecycle

Dallas, Texas

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Today

Who are we? Equinix is the world's digital infrastructure company , shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the pa

Full-time

USD 136,000.00 - 204,000.00 per year

Salesforce Solution Architect - Customer Digital Experience (CDX)

Atlanta, Georgia

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Today

Salesforce Solution Architect - Customer Digital Experience (CDX) CRH Americas Corporate Atlanta, Georgia, United States Job ID: 526692 CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction pr

Full-time

USD 120,000.00 - 140,000.00 per year

Director of Digital Customer Experience & AI Innovation

Temple Terrace, Florida

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Today

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebratio

Full-time

USD 161,000.00 - 280,000.00 per year

Senior Manager, Digital Experience - Full-time - Hybrid

Hybrid in Norwalk, Connecticut

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13d ago

Senior Manager, Digital ExperienceJob Description Our client, a leading travel and hospitality company, seeks to hire an experienced professional to focus on spearheading efforts to elevate the digital customer experience across start to finish touchpoints, balancing a strategic, long-term vision with strong project management to achieve clear milestones and business goals. As the client forges ahead to continue growing over the coming decades, delivering an exceptional guest experience will con

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Full-time

Depends on Experience

Contact Center IVR Concepts------Saint Johns, FL-or Any location is fine ---Onsite

Florida City, Florida

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11d ago

Contact Center IVR Concepts Work Location: Saint Johns, FL-or Any location is fine Onsite Must have skills: Amazon connect LLM Python, Lambda Detailed Job Description: Design, build, and support Contact Center solutions, with a strong focus on cloud-based customer experience platforms. Develop and customize Amazon Connect integrations, call flows, reporting, and omnichannel capabilities. Collaborate with cross functional teams to deliver scalable, secure, and high performing contact center sol

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Third Party, Contract

Depends on Experience

Infrastructure Business Analyst - Pontiac, MI

Hybrid in Pontiac, Michigan

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3d ago

DTS is looking for experienced Infrastructure Business Analyst a direct client position in Pontiac, MI Job Description:Business Analyst. Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will elicit, analyze, specify, and validate the business needs of project stakeholder

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DOE

AI Product Owner

Charlotte, North Carolina

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30+d ago

Role: AI Product Owner Location: Any USA Infosys Office (Onsite) Duration of contract: Long Term Role Descriptions: We are seeking a dynamic, results-driven AI Product Owner to lead the strategy, delivery, and adoption of next-generation Contact Center AI solutions. This role is ideal for someone who combines strong product ownership skills with a passion for innovation, customer experience transformation, and measurable business value creation. The successful candidate will define and priorit

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Depends on Experience