Customer Support jobs in Cambridge, MA

Senior Customer Technical Support Representative

Boston, Massachusetts

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Today

Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work

Full-time

USD 26.26 - 35.00 per hour

Technical Customer Support Engineer

Remote

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Today

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organiza

Full-time

USD 80,000.00 - 90,000.00 per year

Technical Customer Support Specialist

Remote

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Today

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environm

Full-time

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for a contract Help Desk/Desktop Support Analyst to provide hands-on technical support for an office from early June through the end of the summer, with potential to continue into the fall or winter. This position is ideal for an experienced support specialist who is comfortable in a primarily Windows-based environment and can deliver responsive service to employees in person. The role blends deskside troubleshooting, user account support, application assistance, and m

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Contract

USD 28.50 - 33.00 per hour

CNC Programmer

Beverly, Massachusetts

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Today

Description We are looking for an experienced CNC Programmer to join a precision manufacturing team in Beverly, Massachusetts. In this role, you will develop and refine machining programs for complex parts, partnering with machinists and engineers to improve throughput, maintain accuracy, and support reliable production. This position is ideal for someone who brings strong Mastercam capability and a practical understanding of milling operations in a high-performance shop environment. Responsibi

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Full-time

USD 90,000.00 - 110,000.00 per year

Technical Illustrator

Remote or Quincy, Massachusetts

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Today

Description Robert Half's Marketing & Creative client is seeking a Technical Illustrator for a long-term freelance opportunity. This is a flexible, ongoing contract role supporting the development of product instruction manuals and assembly guides for a growing consumer products organization. Local candidates are preferred for occasional product reviews and collaboration. Hours will fluctuate based on project volume and product release schedules. Responsibilities: Create detailed technical ill

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Contract

USD 35.00 - 50.00 per hour

Fulldesk Perm Technology Recruiter

Boston, Massachusetts

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Today

Description Full Desk Technology Recruiter (Permanent Placement) Location: Boston, MA (Hybrid, 3 Days Onsite / 2 Days Remote) About the Opportunity We are seeking an ambitious and driven Full Desk Technology Recruiter to join our growing team in Boston. This role combines both business development and recruiting, giving you full ownership of the placement process from identifying new client opportunities to sourcing, interviewing, and placing top technology talent. If you enjoy building rela

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Full-time

USD 65,000.00 - 85,000.00 per year

Java Developers Fintech

Boston, Massachusetts

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Today

Contribute to the enhancement and maintenance of one or more industry leading trading platform modules or components as a senior member of an agile scrum team. Provide engineering troubleshooting assistance to customer support teams and other development teams. Responsibilities: ? Work under minimal supervision to analyze, design, develop, test, and debug small to medium software enhancements and solutions within our trading platforms business and technical problem domains ? Collaborate with Bus

Full-time

Project Manager/Sr. Consultant

Remote or Cambridge, Massachusetts

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Today

Description We are looking for an experienced Project Manager/Sr. Consultant to lead a technology vendor risk and governance initiative for a leading education organization in Cambridge, Massachusetts. This Long-term Contract position will guide efforts to improve oversight of software and IT vendors, strengthen decision-making around renewals, and bring structure to contract, usage, and compliance analysis. The person in this role will collaborate closely with sourcing, software asset managemen

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Contract

USD 59.38 - 68.75 per hour

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user product

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Contract

USD 35.00 - 45.00 per hour

Network Administrator

Somerville, Massachusetts

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Today

Description We are looking for a Network Administrator to join a collaborative IT team in Somerville, Massachusetts, supporting a growing organization in the waste and environmental services industry. This Contract position focuses on maintaining and improving enterprise network operations across multiple sites while contributing to infrastructure expansion and technology consistency. The role offers the opportunity to work hands-on with core networking systems, cloud-connected environments, and

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Contract

USD 47.50 - 55.00 per hour

Staff Engineer - Cloud Networks

Boston, Massachusetts

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Today

Datadog's Cloud Networks team designs, builds, and maintains the production network infrastructure that powers everything built on top of our platform across AWS, Google Cloud Platform, Azure, and beyond. In this role, you'll set technical direction for how we scale our multi-region, multi-cloud network footprint while keeping reliability and performance high. You'll partner closely with internal teams and Cloud Service Providers to troubleshoot complex connectivity issues, integrate new network

Full-time

USD 244,000.00 - 305,000.00 per year

Applications Engineer- L2 Support

Lowell, Massachusetts

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Today

Job descriptions may display in multiple languages based on your language selection. What we offer: At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career pa

Full-time

USD 66,800.00 - 124,200.00 per year

Data Analyst

Remote or Cambridge, Massachusetts

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Today

Description We are looking for a Data Analyst to join an education-focused organization on a contract-to-permanent basis. This role will bring structure and visibility to contract and vendor data by turning scattered information into reliable insights that support renewal planning and procurement decisions. The person in this position will work closely with sourcing, software asset management, finance, and vendor management stakeholders to improve oversight of agreements and help the team operat

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Full-time

USD 35.63 - 41.25 per hour

Site Reliability Engineer

Waltham, Massachusetts

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7d ago

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and c

Full-time

USD 112,000.00 - 149,000.00 per year

Fielded Site Reliability Engineer

Waltham, Massachusetts

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7d ago

Full-time

USD 112,000.00 - 149,000.00 per year

Tier I Help Desk

Bedford, Massachusetts

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Today

Description We are looking for a Tier I Help Desk specialist to deliver frontline technical support for employees in both office and manufacturing settings. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving everyday technology issues, assisting users with a wide range of devices and applications, and keeping support operations organized. The person in this role will handle incoming service requests, prepare equipment for new employees, and cont

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Full-time

USD 28.00 - 31.00 per hour

Software Engineering Manager, Device Experience

Boston, Massachusetts

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Today

At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Software Engineering Manager to build and lead a new Device Experience Software team. This application and backend team will own the member-facing screens and supporting services used to manage the WHOOP device experience in the app. Its work will help members set up and conn

Full-time

USD 150,000.00 - 215,000.00 per year

Infrastructure Project Manager

Andover, Massachusetts

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Today

Description We are looking for an Infrastructure Project Manager to oversee a major workplace technology and facilities initiative move. This Long-term Contract position will guide infrastructure planning and execution for a large-scale office relocation, partnering with internal teams and external vendors to keep schedules, scope, and technical requirements aligned. The ideal candidate brings strong IT project leadership experience and can coordinate complex dependencies across network, AV, cab

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Contract

USD 55.41 - 64.16 per hour

Product Support Engineer

Marlborough, Massachusetts

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Today

JOB SUMMARY We are seeking a Product Support Engineer who will be responsible for providing product support to the Client Service Engineering group as well as entities of the power utility industry that subscribe to a Doble Service Agreement. The role includes providing troubleshooting support on Doble products, working closely with Operations and Engineering on equipment updates and issues reported and assisting with ongoing inventory within the lease pool. This role will be based in our Marlb

Full-time

USD 106,522.87 - 133,153.59 per year

Customer Support jobs in Cambridge, MA, USA