Customer service jobs in Iowa

Remote

•

Today

This Position is 100% Remote Basic Qualifications: Minimum 2 to 5 years of experience in customer service/customer logisticsBroad understanding of policies, processes, and systems relating to order-to-cashCustomer service mentalityStrong analytical skillsIntermediate to advanced spreadsheet userAbility to foster teamwork & collaborationSelf-starter/learner that can drive cross-functional projectsCommitment to process improvementExperience and ability to work independently as a member of a virtua

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Contract

Depends on Experience

Retirement/ Customer Service

Remote

•

2d ago

Customer Service / Retirements Processor Remote. DUTIES AND RESPONSIBILITIES Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.Delivers highly routine work and provides general information, in accordance with established procedures and guidelines, in a timely manner andmeets deadlines appropriately.Performs basic task/transactions related to common programs and services by acquiring core knowledge required for the role.Me

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Contract, Third Party

Depends on Experience

Dynamics 365 Architect Customer Service / Contact Center

Remote

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4d ago

Position: Dynamics 365 Architect Customer Service / Contact Center Location: Fully remote Role Overview We are seeking an experienced Dynamics 365 Architect with a strong specialization in the Customer Service / Contact Center module to design, implement, and optimize enterprise-scale customer engagement platforms. The ideal candidate will have deep expertise in Dynamics 365 Customer Service, Omnichannel, Power Platform, and Azure Communication Services, and will play a critical role in driving

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Contract

Up to $60

Customer Service Representative

Remote

•

3d ago

Title: Customer Service RepresentativeLocation: Remote Note: Candidates could possibly work a late shift starting as late as 2:30pm EST. Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required

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Contract

Depends on Experience

Customer Service Representative (CSR)

Remote or Hybrid in Mason, Ohio

•

10d ago

Will require travel only once to collect the equipment and once to return the equipment GENERAL FUNCTION The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase retail revenues and enhance the overall customer experience.Additionally, the Customer Service Representative initiates the escalati

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Contract

Up to $17

Customer Service Representative

Remote

•

25d ago

Job Title: Customer Service Representative Location: Remote Job Type: Full-time / Part-time Job Summary: We are seeking a dedicated and customer-focused BilingualCustomer Service Representative (English and French) to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a professional attitude while working in

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Full-time

$11 - $14

Customer Service

Remote

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22d ago

ob Summary: The Customer Service Representative assists the customer support team for MDS' client, Law School Admission Council (LSAC). This position requires commitment to work on LSAC Test Days, which occurs once a month for two days (Friday & Saturday) Duties/Responsibilities: Deliver superior support when handling customer inquiries and complaints promptly.Begin each call by performing the mandatory security checks.Evaluate data provided by the caller to determine and implement the appropri

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Part-time

$17+

Pega Architect

Remote

•

2d ago

Pega Architect Atlanta, GA||Remote Full Time Descrption : Lead solution design for Dynamics 365 CE (Customer Service Module). Translate business requirements into scalable, secure technical solutions.Define system integration strategies with external systems, telephony, data warehouses, Azure services, and third-party applications.Oversee data migration, application lifecycle management, and release processes.Establish governance, best practices, coding standards, and DevOps practices.Collabo

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Full-time

$120,000 - $140,000

Help Desk Specialist(Entry Level)

Remote

•

Yesterday

Help Desk Specialist Location: Remote Work Type: Remote Remote Work: NO Job Description Gridiron IT is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs. Responsibilities Provide assistance to all DoD personnel regarding the use and adminis

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Contract

$15 - $20

Help Desk analyst

Remote

•

Yesterday

Title: Help Desk analyst Location: Augusta, ME Duration : 12 months Client : State of ME Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems,

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Contract

Depends on Experience

Senior Manager, Client Services - D365 CE

Remote

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7d ago

If you thrive on being the go-to partner clients trust when things get complex, and you love leading teams to solve high-impact business challenges, this is your opportunity. As Senior Manager of Client Services, you ll lead a portfolio of clients across Canada, Mexico, and other global locations, ensuring their operational systems stay healthy, optimized, and ready for what s next. You ll work with clients solving day-to-day challenges, leading continuous improvement projects, and being the par

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Full-time

$160,000 - $175,000

(USA) Software Engineer III

Remote or Sunnyvale, California

•

Today

Position Summary What you'll do You have a passion for automation and testingUnderstanding of Embedded Linux devices and cloud services and they interact and where that might break About Team: What you'll do: Build out automated testing in device labHelp troubleshoot automated testsIntegration physical device testing in CIManual testing for things not yet covered by automation What you'll bring: Experience with headless embedded systemsUnderstanding of Linux networkingExperience integrating wi

Full-time

USD 117,000.00 - 234,000.00 per year

IT Specialist

Des Moines, Iowa

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17d ago

Our client is seeking a skilled IT Specialist to join their team. In this role, you will be responsible for delivering technical support, diagnosing and resolving hardware and software issues, installing and configuring new equipment, and ensuring the seamless operation of IT systems. You will work closely with third-party vendors to maintain and enhance the organization's technology infrastructure. Apply today! Work model: On-SiteWhat you will do: Deliver excellent customer service and support

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Full-time

Depends on Experience

IT Specialist

Des Moines, Iowa

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3d ago

Our client is seeking a skilled IT Specialist to join their team. In this role, you will be responsible for delivering technical support, diagnosing and resolving hardware and software issues, installing and configuring new equipment, and ensuring the seamless operation of IT systems. You will work closely with third-party vendors to maintain and enhance the organization's technology infrastructure. Apply today! Work model: On-Site What you will do: Deliver excellent customer service and support

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Full-time

Depends on Experience

Banking Inbound Call Center Agent

Remote

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4d ago

Job Title: Banking Inbound Call Center Agent Location: 100% Remote Contract: 12+ Months Rate: $17.20/hr on w2 Job Description Candidates could possibly work late shift starting as late as 3pm EST. Job Description/Responsibilities Answer inbound calls from our internal clients at the branches.Educate Financial Advisors on account services and capabilities.Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasksHave superior customer-centric focus, with proven

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Contract

$17.2

Infrastructure Engineer

Urbandale, Iowa

•

Today

Infrastructure Engineer Location: Urbandale, IA 50322 Assignment Length: 35 Months Shift Information: 1st shift, Monday Friday, 8:00 AM to 4:30 PM, 40 hours/week. Onsite position. Business casual dress code. Visa Sponsorship: Visa sponsorship is not available, now or in the near future, for this position. Job Overview: We are seeking an Infrastructure Engineer to join our team and provide daily operational IT support in an office environment. This role emphasizes break/fix troubleshooting for ha

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Contract

$25 - $26

CRM Technical Lead Oracle & Genesys Cloud

Remote

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10d ago

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,

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Contract, Third Party

$60 - $70

AV Solutions Engineer

Remote

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2d ago

Title: AV Solutions Engineer (Large Venue) Location: 100% remote role Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and pr

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Full-time

$85,000 - $100,000

Contact Center Architect with Dynamics 365

Remote

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3d ago

Role Title: Contact Center Architect Location: Remote or Hybrid (USA) Employment Type: Full-Time Seniority Level: Senior Architect Role Overview We are looking for a Contact Center Architect to join our growing team focused on delivering nextgeneration, AI-powered contact center solutions. This is a strategic technical leadership role at the forefront of Microsoft's move into full-service CCaaS, where you will help architect and integrate scalable, omnichannel contact center solutions which wi

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Full-time, Third Party

$120,000 - $160,000

Payroll Analyst

Remote or Nashville, Tennessee

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Payroll Analyst in Nashville, TN. Summary: Our Payroll team is seeking an entry-level contractor to support timekeeping operations using the UKG (Kronos) Timekeeping System. This role will primarily focus on managing ServiceNow (SNOW) ticketing cases, making updates to employee timecards, and responding to payroll-related inquiries via email. Training will be provided. Key Responsibilities: * Monitor and manage incoming ServiceNow tickets

Contract

$18 - $23 hourly

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Customer service jobs in Iowa, USA