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Customer Service Team Lead (Utility Industry)

Apidel Technologies

Cumberland, Rhode Island, USA


Job Title: Customer Service Team Lead (Utility Industry) Location: 1595 Mendon Rd, Cumberland, RI 02864 Duration: 12+ Months Job Duties: All duties of Customer Service Associate and IntermediateBusiness Services Energy EdRenewables/DERLarge Power billingSummary BillingRevenue Protection billingComplex commercial outreach (proactive)Provide Support & Expertise to CSAs & Intermediate AssociatesCustomer Choice/Shopping expertisePay Assist/CollectionSimple/Lead Intake/Complex gas connections includi