Customer support Jobs in Texas

Refine Results
1 - 20 of 8,929 Jobs

Help Desk / Customer Support Lead (Sr. Project Manager Level III)

Zion Cloud Solutions

•

Remote

Full-time

Greetings!We are actively Hiring a Help Desk / Customer Support Lead (Sr. Project Manager Level ) Position. This is a contract opportunity with one of our clients. I have attached the job descriptions below for your review. Position: Help Desk / Customer Support Lead (Sr. Project Manager Level )Duration: Long Term ContractLocation: Remote Job Description:Help Desk/Customer Support Lead (Senior Project Manager Level 3) must understand multi-tiered help desk operations and will be responsible for
Easy Apply
Posted 1 day ago

We are hiring for SAP Enterprise Architect to support our client.Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Enterprise ArchitectLocation: Remote Citizenship: US PersonClearance: clearance preferred or the ability to obtain oneEnterprise Architect role will lead innovation and digital transformation initiatives for client most strategic customers in the Regulated Industries Federal and DOD market areas. The responsibilities of this role include creating strategic and tactical roadmaps charting the deployment of digital solutions SAP offers while developing compelling business cases to help guide our customers strategic decision-making activities.The Enterprise Architect will provide comprehensive advice to our customers on long- and short-term opportunities for their key strategic imperatives and recommend innovations which anticipate the future direction of both business and IT stakeholders in the Finance area.Facilitate collaborative architecture discussions with our customers IT and business executivesWork effectively across multiple functions and teams to define clear requirements to achieve business outcomesAnalyze key business and IT requirements in the Finance areaDevelop strategic roadmaps encompassing the evolution of enterprise business solution portfolios from current to future stateIdentify improvement potentials for selected lines of businessInfluence transition states toward joint business outcomes building on SAP solution valueWhat you bring:Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation - able to lead customer engagements at an executive levelProven excellent knowledge in SAP ECC, S/4HANA and cloud solutions with principal consulting skills in at least one functional area (e.g. Plan to Produce, Acquire to Retire).Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiencesAbility to estimate the financial impact of various solution architecture alternativesSound knowledge of discovery phase engagements and estimation methods10+ years of SAP solution experience, 15+ years consulting experience12+ years of solution and/or architecture (business & IT) experienceMBA preferredIf you are available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP on / If you do respond via e-mail ( ) please include a daytime phone number so I can reach you. In considering candidates, time is of the essence, so please respond ASAP with your updated resume.Established in 2003, JTSi is a Professional IT & Engineering Services provider with years of documented experience in the Information Technology and Engineering services field. JTSi has a proven track record for successfully delivering mission critical Professional services to the Government and the industry. JTSi SAP team delivers solutions to its clients by clearly understanding their core business problems. We deliver quality services at equitable rates and focus on constant improvement in all areas of our operation, austerely complying to the customer s desire. We view our-selves more as a business partner than a mere provider of consulting services. At JTSi customer is always first and partnering is our means to customer satisfaction. We do what we say!

Johnson Technology Systems Inc (JTSI)

•

Remote

Contract

We are hiring for SAP Enterprise Architect to support our client Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Enterprise Architect Location: Remote Citizenship: US Person Clearance: clearance preferred or the ability to obtain one Enterprise Architect role will lead innovation and digital transformation initiatives for client most strategic customers in the Regulated Industries Federal and DOD market areas. The responsibilities of this role include creating strategic an
Easy Apply
Posted 6 hours ago

Customer Support

System Soft Technologies

•

Remote

Contract

Job Description Customer Support System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistent
Easy Apply
Posted 21 days ago

Software Engineer - Customer Payments Support

Publix

•

Remote or Lakeland, Florida, USA

Full-time

Publix Super Markets, Inc. is the largest privately-owned food retailer in the nation with more than 1,200 stores and more than 200,000 associates throughout the Southeast. We are associate-owned, proud of our family atmosphere, and consistently named as one of the best companies to work for in America. We are largely debt-free and renowned for our financial performance as well as our premier customer service. Publix?s Information Services (I/S) department is located in Lakeland, Florida and Alp
Posted 60+ days ago | Updated moments ago

Trust & Safety Support Agent

System Soft Technologies

•

Remote

Contract

Requirements: Efficiency in Excel, Tableau and SharePoint and flexibilityRemote anywhere in the U.S. (doesn't have to be in a hub)Customer/Claims/Safety support role, don't send IT supportLook for experience with Trust, Safety, Driver Incidents, etc. Trust & Safety Support Agent (45 positions) What are the day-to-day responsibilities? Daily audit of tickets. Actioning drivers based on data that has been presented to you. Reviewing PII and reports. Monitoring inboxes and responding in the appropr
Easy Apply
Posted 21 days ago

Senior Software Engineer (Pega), Enterprise Systems

Apple, Inc.

•

Austin, Texas, USA

Full-time

Summary At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly! Bring passion and dedication to your job and there's no telling what you could accomplish! Customer Systems team provides outstanding opportunities to build amazing applications that help Apple provide the best customer support for our amazing products. We build products that are highly secure, robust and scalable for future. Our products support millions of customers and
Posted 32 days ago | Updated 3 hours ago

ITS store support Tech

iSphere

•

Remote or Houston, Texas, USA

Contract

iSphere is searching for an ITS Support Technician local to Houston, for a long-term opportunity to provide level 3 support to internal and external customers in resolving issues with computers, applications, and related technologies. Successful candidates must have Networking experience. A BIG plus for a candidate would be someone who has field tech and field service experience.Key Responsibilities: * Take the lead on critical customer incidents associated with customer communication, activitie
Easy Apply
Posted 6 days ago | Updated moments ago

Technical Customer Service Agent - Command Center (16850)

Baer

•

Remote

Contract

Baer is looking for Technical Customer Service Agent - Command Center for a 6+ month remote project. Title: Technical Customer Service Agent - Command Center Location: Remote with on-site training for 2 weeks in Cottage Grove, MN Duration: 6 months+ Rate: Hourly Plus Expenses Reimbursed Alignment: W2 or C2C Description: Provide a world-class customer experience by assisting our retail network with technical issues and inquiries through phone and Microsoft Teams.Consistently meet or exceed serv
Easy Apply
Posted 8 days ago | Updated 5 days ago

Technical Support Analyst I

ARGO Data Resources Corp.

•

Richardson, Texas, USA

Full-time

TECHNICAL SUPPORT ANALYST I JOB SUMMARY The Technical Support Analyst (TSA I) position works with ARGO customers and internal ARGO implementation teams to answer questions and solve problems associated with the implementation and use of ARGO products. The TSA l monitors Early Detection and Monitoring Services (EDMS) customer production environments looking for issues that are occurring or likely to occur. TIME ALLOCATION System Monitoring, Research, Escalation: 60%Documentation and Reporting
Posted 21 days ago

Help Desk Admin

Kforce Technology Staffing

•

Remote or Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a motivated and skilled Remote (working CST and living in Utah or Houston) Help Desk Admin to join our team on a 6-12-month contract. The ideal candidate will have a strong troubleshooting mindset, be driven, and possess basic IT knowledge. This role is crucial in providing excellent customer support and ensuring the smooth operation of our help desk during this transitional period. Key Responsibilities: * Help Desk Admin will provide techni
Posted 13 days ago | Updated 2 hours ago

Endpoint Support Specialist

Kforce Technology Staffing

•

Austin, Texas, USA

Contract

RESPONSIBILITIES: Kforce has an exciting one-year contract position, with the opportunity to convert into a full-time role, with a client in Austin, TX. This client is seeking an onsite Endpoint Support Specialist, and the role supports various sites with the main office located in Downtown Austin. Please note there will be a two-week training period in San Antonio, TX. Principal Accountabilities: * The Endpoint Support Specialist will provide break/fix support for phones, computers, and printe
Posted 9 days ago | Updated 2 hours ago

Advanced Analytics Data Engineer, AppleCare

Apple, Inc.

•

Austin, Texas, USA

Full-time

Summary At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. AppleCare Support Enablement builds the monitoring and the metrics that drives the quality of our customer experiences. Anything and everything from Emergency Satellite support to resetting passwords, we're measuring the quality, the efficiency and the outcomes of every assisted customer sup
Posted 43 days ago | Updated 4 hours ago

Field Service Technician / Onsite / Plaon, TX

Motion Recruitment Partners, LLC

•

Plano, Texas, USA

Full-time

A B2B company with an e-commerce marketplace platform is looking to hire a Field Service Technician on a contract basis. This is an onsite position in Plano, TX. The position will also involve traveling to client sites to address IT needs and issues that arise. In this position you will be responsible for providing support and troubleshooting of tier one through three support needs pertaining to software and hardware, PC's, network troubleshooting, printers, phone systems, and barcode scanners.
Easy Apply
Posted moments ago

A/V System Engineer

IDR Inc.

•

Arlington, Texas, USA

Full-time

IDR is seeking a A/V System Engineer to join one of our top clients for an opportunity in Arlington, TX. This role is pivotal as you will be responsible for all activities related to audio/visual equipment, systems design and documentation, installation, integration, and customer support, helping to elevate the client experience. Requirements: Experience in systems design and documentation for audio/visual projects.Proficiency with network/media design and AV hardware/software troubleshooting.H
Posted 14 days ago | Updated 3 hours ago

System Implementation Manager

Robert Half

•

Remote or Independence, Ohio, USA

Contract

Description This role requires up to 50% domestic travel We are offering a long term contract employment opportunity for a System Implementation Manager, a role that operates within the software industry in Independence, Ohio. In this role, you will be primarily involved in managing the release process of a new multi-tenant software application across various locations in the US. Responsibilities: Manage the distinct software release processes for diverse locations Facilitate effective change
Easy Apply
Posted moments ago

PS Engineer

Robert Half

•

Remote or New York, New York, USA

Full-time

Description We are in search of a PS Engineer to join our team in New York. This role is crucial in providing exceptional customer support and managing cloud configurations in a multi-cloud environment. The PS Engineer will also have the opportunity to apply their detail-oriented service expertise in a dynamic and challenging setting. Responsibilities: Deliver top-notch customer support, addressing and resolving customer inquiries efficiently. Utilize technical knowledge to manage cloud configu
Easy Apply
Posted 13 days ago | Updated moments ago

Technical Applications Support - Advanced

Robert Half

•

Remote or Burlington, Massachusetts, USA

Contract

Description Responsibilities: Ensure the integrity, stability, and availability of business systems by providing primary support. Consistently monitor and manage customer accounts, taking appropriate actions as necessary. Address and resolve production problems, ensuring minimal disruption to operations. Strictly adhere to and enforce production standards within the organization. Effectively process customer credit applications in a timely and accurate manner. Maintain detailed and up-to-date cu
Easy Apply
Posted 12 days ago | Updated moments ago

Mainframe IMS Application Database Administrator - $86 CTC - REMOTE

Chandra Technologies, Inc.

•

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Provides technical leadership and guidance to the mainframe IMS application teams and collaborates with the Mainframe Systems teams to ensure the applications are highly available. Provide DBA maintenance and development support of application databases in all environments (development, acceptance, and production). Work will involve highly advanced (senior-level) systems administration in support of agency mainframe applications and supporting
Easy Apply
Posted 3 hours ago

Graphic Designer

Robert Half

•

Remote or San Francisco, California, USA

Contract

Description We are seeking a talented and detail-oriented Technical Illustrator to support us on an urgent project requiring the creation of several technical illustrations. Our in-house designer is managing multiple priorities, and we're in need of a contractor to assist with relatively straightforward illustration tasks. Ideal candidates should be skilled at producing high-quality technical illustrations and, if proficient in Adobe InDesign, assisting with layout tasks using a pre-defined temp
Easy Apply
Posted moments ago

CINC Systems SME

Robert Half

•

Remote or Eden Prairie, Minnesota, USA

Contract

Description I am seeking a Cinc System SME to join our team. Opportunity to leverage your technical expertise in configuring, implementing, and optimizing CINC Systems. Responsibilities: Collaborate with the project team to meet project timelines and objectives Guide and train internal staff or clients on effective usage of CINC Systems Lead the configuration and implementation of CINC Systems, focusing on the Association Management module Conduct detailed audits of the existing CINC setup, iden
Easy Apply
Posted 13 days ago | Updated moments ago