Customer support Jobs in Texas

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IT Customer Support Analyst

TEKsystems c/o Allegis Group

Carrizo Springs, TX, USA

Full-time

Description: An IT Customer Support Analyst is a technical professional who provides direct assistance to end users in troubleshooting and resolving hardware and software issues related to pc's, printers, phones, and network devices. Some of the typical duties and responsibilities of an IT Customer Support Analyst are: Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems, identify the source of problems, and classify their level, priority,

Tier-1 Customer Support Representative

Prime Solutions, Inc.

The Woodlands, TX, USA

Contract, Third Party

On Site - work in-person at an office @ The Woodlands, TX, USAResponsibilities Support applications on various OS and Devices - computers, laptops, tablets, smartphones Follow up on incidents and service requests at pre-defined intervals until resolved Drive collaboration across internal and external customer service teams including practice IT, vendors, and other escalation points until the incident is resolved Facilitate troubleshooting of application issues and contribute to the creation of e

Salesforce Marketing (SFMC,Customer 360 platform) - Technical Support Engineer

Virtusoft

Houston, TX, USA

Third Party, Contract

This position is to provide to 2nd level of support for all application-level production environment issues, user support queries, and requests. Must have Skills: Have some exposure to ITIL Processes like Incident Management, Problem Management, Knowledge Management, etc.Work closely with CRM administrators and business stakeholders to understand requirements and customize C360 accordingly.Implement enhancements and optimizations to improve the efficiency of customer data management and CRM proc

Tier-1 IT Support - Onsite

Prime Solutions, Inc.

The Woodlands, TX, USA

Contract

Minimum Requirements Highschool Diploma and 1+ year relevant experience desiredCandidates must have some understanding of medical office workflow Shift Details: Onsite, The Woodlands, TX o Shift rotation, Monday Friday, 6:00 am - 6:00 pm Central o On-call rotation Thursday 6:00 PM 6:00 AM Central Responsibilities Support applications on various OS and Devices - computers, laptops, tablets, smartphones Follow up on incidents and service requests at pre-defined intervals until resolved Drive

Network Support Engineer

Openmind Technologies

Austin, TX, USA

Full-time

Our Client is looking for a Network Support Engineer. Kindly find the detailed job description below. If interested, do reply back with your updated word format resume and contact info. Position Title: Network Support Engineer Location: Austin, Texas (On-Site in Hybrid role: 2-3 days onsite) Duration: Full-Time Position Summary: We are seeking a tech savvy and customer centric Level 3 Support Engineer who has a knack for problem solving to join our SaaS organization in North America. The SaaS L3

Product Support Specialist Sr.

Robert Half

Irving, TX, USA

Contract

Description Primary Responsibility: Review service ticket documentation to identify potential reportable events. Potentially reportable events are situations where a medical device may impact the health or safety of the user of the medical device, or the patient that is being tested by the device. Examples might include cases of fire, a user injured by the device, or an incorrect patient test result that might impact the health of the patient. The Reviewer will use the internal ticket documenta

Senior Help Desk Technician

Robert Half

Fort Worth, TX, USA

Full-time

Description We are seeking a highly skilled Senior Help Desk Technician. The ideal candidate will have a strong background in Windows operating systems, Active Directory, Azure AD, Office 365, endpoint management, and exceptional customer service skills. As a Senior Help Desk Technician, you will be responsible for providing technical support, resolving complex issues, and improving the help desk processes. Responsibilities: Provide technical support to end-users via phone, email, and chat.Trou

System Administrator

Motion Recruitment Partners, LLC

Dallas, TX, USA

Full-time

Job Description Our client is a software development firm in the Dallas area, is looking for a Senior Customer Support Specialist to join their team. They are looking for an individual who is eager to learn and grow their skillsets. If you are driven, ambitious, and open to learning new skillsets as you go this is a great position for you. This person will be focused on the client's video computing platform, supporting technical issues with white glove service. Extensive experience with Windows,

Support Specialist

Motion Recruitment Partners, LLC

Houston, TX, USA

Full-time

Job Description Our client is a software development firm in the Dallas area, is looking for a Customer Support Specialist to join their team. They are looking for an individual who is eager to learn and grow their skillsets. If you are driven, ambitious, and open to learning new skillsets as you go this is a great position for you. This person will be focused on the client's video computing platform, supporting technical issues with white glove service. Extensive experience with Windows, Linux

IT Support Analyst

TEKsystems c/o Allegis Group

Carrizo Springs, TX, USA

Full-time

TEKsystems is partnering with a company in Texas looking to bring on a IT Support Analyst to their team. This person will provide direct assistance to end users in troubleshooting and resolving hardware and software issues related to pc's, printers, phones, and network devices. This position will require travel to surrounding areas up to 3 hours way. Mileage will be payed for. The position is hybrid with 3 days onsite and 2 days remote. Locations: Carrizo Springs, TX & Dilley, TX Contract Lengt

Database Analyst

Robert Half

Remote or Richardson, TX, USA

Contract

Description Candidate will be provided with excel spreadsheets with a variety of data numbers and then also give them templated PowerPoint templates to insert the data number into A full report is by country by category Candidate needs to be very detailed oriented Will be presenting this to brand's teams, marketing teams, sales The slides are created in PowerPoint itself so they will need Senior level expertise with PowerPoint Wants someone who enjoys headline and can draw inferences from the da

Sr. IT Auditor

Robert Half

Denton, TX, USA

Full-time

Description Good paper review experience People that are on the IT side of compliance Audit materials review Seniors do paper reviews, review staff work Work papers, good experience in IT audit Should understand the foundations of technology Bachelor's is required, and that's a board of directors thing. IA standards includes a formal education CISA is a nice to have - do not put it on there if you don't have it CIA does have more than one test so maybe you could say that you have done a p

REMOTE Product Specialist II - Desktop Support

TEKsystems c/o Allegis Group

Remote or Dallas, TX, USA

Full-time

As a Product Specialist II - Desktop Support agent, you will play an important role in delivering a delightful experience that unlocks every tax advantage for our customers by leveraging your customer service, technical, and tax expertise along with your exceptional communication and interpersonal skills. Job Responsibilities: Responsible for support operations for desktop business and 1040 product lines. The scope of support includes program navigation, program connectivity, program compatibil

Field Support Analyst

Robert Half

Dallas, TX, USA

Contract

Description Robert Half is working with a company in the Public Transport field to find a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. Located in the Dallas, Texas, area, this Desktop Support Analyst role is long-term contract / contract in nature. Your res

Help Desk Analyst

Robert Half

Dallas, TX, USA

Full-time

Description Help Desk Analysts apply to Robert Half's new job opening. The position is with a growing company, looking for someone who will support local and field users. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Dallas, Texas, the Help Desk

Web Designer

Robert Half

McKinney, TX, USA

Full-time

Description Robert Half is hiring a Web Designer for our fully on-site client in McKinney, Texas. This candidate would be responsible for designing new sites but also doing maintenance on their legacy website. This candidate will be focused on design but needs to feel confident in wire framing and prototyping so they can hand off to the backend development team. The Web Designer will implement, design, and prototype front-end development for new websites and portals. This is 5 day a week on site

Desktop Support Analyst

Robert Half

Dallas, TX, USA

Full-time

Description Robert Half is looking for a talented Desktop Support Technician who is able to communicate complex technical information to non-technical users in an easily understandable and concise format. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is permanent in nature and is based in the Dallas, Texas, area. What you get to do every single day - Coordinate hardware repa

Sr Desktop Support

Robert Half

Dallas, TX, USA

Full-time

Description If you excel at explaining intricate technical information to the non-technical user, this job could be for you. This is a great job for a driven individual who is most productive in an active and positive environment. Robert Half has a Desktop Support Technician role with a company in the Legal industry that may be the position for you, if you match these qualities. We encourage you to apply to this position, if you are a motivated candidate with effective problem-solving abilities.

Help Desk Analyst

Robert Half

San Antonio, TX, USA

Contract

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. This Help Desk Analyst role is based in the San Antonio, Texas area and is a long-term contra

Content Specialist

Robert Half

Fort Worth, TX, USA

Contract

Description Digital Content Project Manager - 3 Month Contract, At Least, full 40 hours a week, Hybrid 3 days on-site, West of DFW Airport! Robert Half, Marketing & Creative is looking for a Digital Content Project Manager for a client in the DFW area. The Digital Content Project Manager will be working with multiple teams to coordinate content assets, manage schedules, budgets, creating timelines and assigning work. Digital Content Project Manager will be working with cross-functional teams to