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The TechnicalInfrastructure Lead is responsible for designing, implementing, and managing the cloud, network, telecommunications, platform, monitoring, and resiliency capabilities that support a large-scale, mission-critical customer contact environment. This role provides technical leadership across infrastructure operations and engineering, ensuring the platform is secure, scalable, highly available, and capable of supporting significant fluctuations in contact volume. The ideal candidate is
Easy Apply
Full-time
150,000 - 200,000














