Escalation Management jobs in Concord, CA

Program Manager - Enterprise Tech Deployments

Hybrid in Pleasanton, California

•

16d ago

Key Responsibilities: Own program governance, including steering committee reviews, weekly working sessions, and executive updates Serve as the primary day-to-day contact for customer Program Managers, Commodity Owners, Data Owners, and executive sponsors Manage scope, change control, risks, dependencies, issues, and escalations Coordinate multiple technical and business workstreams through phased enterprise deployments Drive alignment between customer stakeholders and internal delivery, product

Easy Apply

Contract

Depends on Experience

IT Network Specialist IV

Concord, California

•

Today

Job Title: SmartMeter Operations & AMI Network Specialist IV Role Overview We are seeking an experienced, analytical, and technical SmartMeter Operations & AMI Network Specialist IV to support advanced metering infrastructure, smart grid operations, and strategic smart meter initiatives. In this role, you will provide critical operational and project support across smart meter devices, Itron technologies, RF wireless communications networks, relays, access points, and Meter Data Management Syst

Full-time

USD 156,000.00 - 174,700.00 per year

Manager, Technical Support Engineering (Bare Metal)

San Francisco, California

•

24d ago

CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Le

Full-time

USD 157,000.00 - 210,000.00 per year

Senior Forward Deployed Engineer (DevOps/SRE)

Pleasanton, California

•

Today

Agentic AI Observability Tool | Co-founder took prior company from zero to $5.7B | QSBS Equity This Jobot Job is hosted by: Caitlyn Hardy Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $300,000 - $350,000 per year A bit about us: Backed by over $21M in capital from leading investors, they are building a next-generation AI product designed to transform how reliability engineering is done. The founding team includes senior leaders and techn

Full-time

USD 300,000.00 - 350,000.00 per year

Senior Manager, Product Operations

San Francisco, California

•

6d ago

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that ma

Full-time

USD 156,800.00 - 251,100.00 per year

Federal Senior Principal Engineer, Solutions Architecture - SOCOM

Remote or Tampa, Florida

•

Today

Job Description Federal Senior Principal Engineer, Solutions Architecture - SOCOM (Onsite role - 5 days per week - prefer local candidates)(Active/Current TS/SCI Clearance Required)(Scif - no Bluetooth devices) Required location: Tampa, Florida Dell Technologies offers one of the largest technology profiles of any technology company in the world. As an account services management professional, you can expect opportunities to learn or be sent into situations requiring self-guided learning cov

Full-time

National Support Engineer

Remote or Texas

•

Today

The ideal candidate can be located anywhere in the continental United States. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America's installed base of diagnostic instruments. This role provides professional second-level support to the Field Service Engineering team and collaborates closely with internal departments to drive timely and thorough issue resolution. The NSE will be responsible for analyzing service data, identifying trends, and implemen

Full-time

National Support Engineer

Remote or Florida

•

Today

Full-time

Brokerage Services Registered Analyst - Series 7/63 - Remote

Remote or Wisconsin

•

Today

Job Description The Investment Client Services Analyst (Series 7/63) is a licensed, client-facing role responsible for supporting clients and registered financial representatives with investment account questions, performance inquiries, and securities transactions. Success in this role requires strong investment product knowledge, the ability to de-escalate complex situations, and ownership of issues through resolution. The analyst also contributes to continuous improvement efforts, embraces n

Full-time

USD 23.11 per hour

Scrum Master

Remote or Reston, Virginia

•

Today

Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work At ICF our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal clients. We bring expertise in cloud, cybersecurity, enterprise architecture, data modernization, and digital transformation to support m

Full-time

USD 81,499.00 - 138,549.00 per year

Product Support Engineer - Level 2

Remote or Dallas, Texas

•

Today

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to join the team of software engineering experts at Kyndryl? We are seeking a talented Product Support Engineer - Level 2 t to co

Full-time

USD 73,440.00 - 139,680.00 per year

Director, Technology Operations

Remote or St. Louis, Missouri

•

Today

Job Description Summary: The Director, Technology Operations, leads the operational service management function within Infrastructure & Operations (I&O). This role directly manages the Service Delivery Managers responsible for governing partner-delivered day-to-day infrastructure operations across the in-scope service towers, including Network Administration, Server & Storage Administration, Cloud Infrastructure Services, Monitoring & Event Management, Infrastructure Protection, and Identity &

Full-time

Sr Engineering Manager, Cloud Infrastructure

San Francisco, California

•

Today

About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy's credit also allows our customers to seize opportunities as micro-entreprene

Full-time

USD 272,174.00 - 289,639.00 per year

Sr. Engineer HCM App Integration - R01572131

Remote or Dallas, Texas

•

Today

Sr. Engineer HCM App Integration Job requirements The Sr. Engineer- HCM Integrations will partner closely with the HCM Integration Manager as a key technical leader for the team. This role will serve as the manager's primary technical counterpart, providing technical continuity, architectural oversight, and day-to-day technical leadership across the HCM integration landscape. Responsibilities: Act as the principal technical counterpart to the HCM Integration Manager, providing coverage and co

Full-time

USD 95,000.00 - 100,000.00 per year

Help Desk Support

Remote or Reston, Virginia

•

Today

Full-time

USD 81,499.00 - 138,549.00 per year

Lead Account Technology Strategist (ATS) U.S. Public Sector

Remote or Virginia

•

Today

Lead Account Technical Strategist - U.S. Public Sector Position Overview: The Lead Account Technology Strategist (ATS) serves as the technical advisor for some of the most strategically complex and sensitive government accounts within the Citrix North America Government portfolio. This role engages with senior military and civilian technology leaders, and supports defense agencies to shape and execute mission-aligned technology strategies. The position translates functional strategy into action

Full-time

USD 153,216.00 - 229,824.00 per year

Level II IT Technician

Remote or Hybrid in Colorado Springs, Colorado

•

9d ago

About TeamLogic ITTeamLogic IT provides managed, co-managed, and project-based IT services to businesses that rely on secure, reliable, and effective technology. We are seeking an IT Technician who is customer-focused, technically capable, and comfortable supporting users across a variety of client environments. This role is ideal for someone who enjoys troubleshooting, solving problems, working directly with customers, and continuing to grow their technical skills. Role OverviewThe IT Technicia

Full-time

60000 - 70000

Staff Software Engineer, Builders

San Francisco, California

•

Today

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, inclu

Full-time

USD 212,500.00 - 287,500.00 per year

Remote Service Engineer

Remote

•

Today

Job Title Remote Service Engineer Job Description Serve as the frontline remote technical expert, delivering rapid diagnostics and issue resolution for healthcare customers and field teams while minimizing onsite service through advanced troubleshooting and escalation management. Your role: Provide remote technical support and diagnostics to healthcare customers and field partners using advanced remote access technologies.Respond to customer inquiries as a Philips representative, delivering

Full-time

USD 42.00 - 65.00 per hour

Technical Project Manager-Fulltime

Alameda, California

•

Today

Cloud Infrastructure | AWS/| Agile/Scrum | DevOps | GitHub | CI/CD | Jira | Project Delivery Technical Project Manager responsible for end-to-end planning, coordination, and delivery of cloud infrastructure initiatives. The role requires strong project governance, Agile delivery, stakeholder management, risk management, and coordination across onsite, onshore, and offshore engineering teams.Proven experience managing Cloud Infrastructure projects Experience leading technical teams of 15+ memb

Easy Apply

Full-time, Third Party

$120000 - $160000

Escalation Management jobs in Concord, CA, USA