Escalation management Jobs in Seattle, WA

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Operations Program Manager

The Select Group

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Seattle, Washington, USA

Full-time

Operations Program Manager- Manufacturing Seattle, WA - Onsite The Select Group is looking for an Operations Program Manager to support an American multinational technology company that specializes in e-commerce, cloud computing and much more. Responsibilities You'll be working on challenging problems and coordinating with suppliers and core teams to ensure they deliver. You will be working in an ambiguous space - sometimes the answer is not right in front of you, and you will need to find tha
Posted 27 days ago | Updated 10 hours ago

Principal PMT, Clickstream

Amazon Stores

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Seattle, Washington, USA

Full-time

Job DescriptionThe Clickstream organization is re-imagining its core data products for the raising paradigms of reasoning models and AI driven agentic shopping. We are remodeling our datasets and gearing up for the new age of AI driven insights . As a product manager you will define our strategic product vision and work with our software teams to deliver exceptional value on behalf of our broad internal customer base. Key job responsibilities - Envision and define Clickstream technology and dat
Posted 2 hours ago

Senior Technical Program Manager, Same Day Delivery

Amazon Stores

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Bellevue, Washington, USA

Full-time

Are you interested in helping Amazon make history and redefine the meaning of 'fast' in eCommerce? We are the Same Day Delivery Experience team and are in the early stages of reinventing the Amazon shopping experience to make Amazon the first place customers think to shop when they need something today, wherever they are in the world. We're looking for an Senior Technical Program Manager for the Same Day Delivery Experience team to help ensure we have a compelling and friction-free 'delivery in
Posted 6 days ago | Updated 11 hours ago

Senior Technical Program Manager, mShop App Release

Amazon Stores

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Seattle, Washington, USA

Full-time

How would you like to impact hundreds of millions of customers around the world and own the vision for empowering hundreds of engineers build and ship new features each and every day? Mobile Shopping is one of the fastest growing strategic businesses within Amazon. Our team is responsible for creating the best shopping experience for customers wherever they go on their favorite Android and iOS devices. As a Sr. Program Manager - Tech the Mobile Shopping Foundations organization you will contribu
Posted 6 days ago | Updated 11 hours ago

Sr. Technical Program Manager, Last Mile PRISM

Amazon Stores

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Bellevue, Washington, USA

Full-time

Come help build innovative new technologies for delivering billions of customer packages at the customer doorstep! The Last Mile Delivery & Technology team owns the technical solutions that helps deliver billions of packages world wide. We are instrumental in impacting customer satisfaction directly, by devising innovative ways to deliver packages quickly and cost-effectively to the customers, and at scale using Artificial Intelligence (AI) and Machine Learning solutions.Key job responsibilities
Posted moments ago

Principal Product Manager - Tech, Personalization - Shopping Intent

Amazon Stores

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Seattle, Washington, USA

Full-time

As a Principal Product Manager in Tech you will lead product roadmap for tailoring the experience of every customer on Amazon's most prominent pages, billions of times a day. You will be responsible for developing product for recommendations features, utilizing state of the art machine learning techniques and LLMs, to build innovative CXs used by millions of customers everyday. Key job responsibilities As a Principal Product Manager in Tech you will: - Envision and define personalized shopping
Posted 28 days ago | Updated 3 hours ago

Senior Technical Program Manager, Personalization

Amazon Stores

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Seattle, Washington, USA

Full-time

Amazon's Personalization team is responsible for tailoring the experience of every customer on Amazon's most prominent pages, billions of times a day. Utilizing state of the art machine learning techniques, we build highly scalable, real-time systems that determine the content customers see across the Amazon ecosystem.As a TPM, you will work with a team of engineers designing and implementing advance page optimization systems, inventing ways to multiply the rate of innovation across the company
Posted 6 days ago | Updated 11 hours ago

Senior Technical Program Manager, IRIS

Amazon Stores

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Seattle, Washington, USA

Full-time

Job DescriptionThe Item and Relationship Intelligence Solutions (IRIS) team under the Amazon Catalog Systems Organization owns systems and programs to ensure uniqueness and consistency of product identity and infer relationships between Billions of products in the Amazon Catalog. We're looking for a technically strong, entrepreneurial, and innovative Sr. TPM who enjoy solving complex problems. Maturity, sound business and technical judgement, ability to influence, and leadership are essential to
Posted 1 hour ago

Senior Technical Program Manager , Personalization

Amazon Stores

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Seattle, Washington, USA

Full-time

Are you passionate about machine learning? Do you want to drive the innovation behind real-world recommendation systems? Do you want to impact what is shown to Amazon customers across the website by innovating with Amazon scale data? Our team focuses on optimizing the customer experience on Amazon.com primarily through content recommendation and related optimizations for the customer. We operate a central service for ranking and optimization decisions as well as the backend infrastructure and al
Posted 6 days ago | Updated 11 hours ago

Senior Manager, PMT, Search Customer Experience

Amazon Stores

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Seattle, Washington, USA

Full-time

Amazon Search connects hundreds of millions of customers to Amazon's vast selection, helping them find inspiration, discover products they'll love, and make confident purchases. We aim to empower every customer to quickly find exactly what they need, while sparking exploration and discovery in ways that make shopping feel spontaneous and fun. The Search Customer Experience (SCX) team is responsible for customer-facing features, information, and look & feel of search results on desktop, tablet,
Posted 28 days ago | Updated 3 hours ago

Project Manager, Player Support Operations

Apex Systems

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Redmond, Washington, USA

Full-time

Job#: 2079271 Job Description: Apex is hiring a Project Manager for a long term contract role. This role is starting off as a year but can be extended indefinitely. This is a position open to candidates in the PNW, able to come to Redmond for client meetings quarterly. Project Manager, Player Support Operations (Gaming) We are looking for a strategic and detail-oriented Project Manager to assist with key operational initiatives supporting the player experience in a live gaming environment. In
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Posted 8 days ago | Updated 2 hours ago

Technical Program Manager, Principal

Blue Origin, LLC

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Seattle, Washington, USA

Full-time

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Technology (ET), where we
Posted 50 days ago | Updated 10 hours ago

Principal Product Manager Tech, Tech Sourcing

Amazon Stores

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Seattle, Washington, USA

Full-time

Are you interested in joining the Technology, Sourcing and Infrastructure (TSI) space inside Amazon's eCommerce Foundation? If so, this job aligns perfect as our team is responsible for all aspects related to IT Asset Management and Business Operations. We are seeking a Principal Product Manager, Asset Management to be a product lead for the corporate asset management systems. You will conceptualize and lead new, large product initiatives to define the long-term strategy and vision to meet emerg
Posted 28 days ago | Updated 3 hours ago

Technical Program Product Manager III

Robert Half

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Remote or San Francisco, California, USA

Contract

Description We are looking for a highly motivated Technical Program Product Manager to join our team in San Francisco, CA. In this role, you will oversee the planning and execution of complex projects that impact consumer-facing products and internal systems. You will serve as a key liaison between various teams, ensuring seamless communication and timely delivery of quality results. This is a long-term contract position offering the opportunity to make a meaningful contribution to the business
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Posted 26 days ago | Updated 10 hours ago

Oracle Cloud Testing and Cutover Lead

Omega Solutions Inc

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Remote or San Francisco, California, USA

Contract, Third Party

Job Purpose We are seeking an experienced Testing and Cutover Lead to drive test planning, execution, and cutover activities for our Oracle Cloud ERP/EPM implementation. The ideal candidate will bring strong hands-on experience in large-scale Oracle Cloud programs, exceptional collaboration skills, and the ability to manage multiple moving parts in a fast-paced environment. Test Strategy, Planning & Coordination Prepare and revise test strategy documents, SIT plans, and UAT approaches Define
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Posted 1 day ago

Lead IT Service Major Incident Manager

Centene Corporation

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Missouri, USA

Full-time

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Leads the overall IT Major Incident practice and team members, improving enterprise-wide effectiveness and efficiency. Ensures high levels of service and performance targets are
Posted 29 days ago | Updated 2 hours ago

National Support Engineer

Diagnostica Stago, Inc.

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Idaho, USA

Full-time

Ideal candidates for this position will be located in the Mountain or Pacific time zones. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America's installed base of diagnostic instruments. This role provides professional second-level support to the Field Service Engineering team and collaborates closely with internal departments to drive timely and thorough issue resolution. The NSE will be responsible for analyzing service data, identifying trends,
Posted 43 days ago | Updated 2 hours ago

Product Support Engineer

Becton Dickinson & Company

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Remote or Durham, North Carolina, USA

Full-time

Job Description Summary Technical professional responsible for driving user acceptance testing of new releases, managing engineering escalations, and drafting technical documentation. Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our bi
Posted 6 days ago | Updated 2 hours ago

Appian Developer - AVP (Hybrid)

Citi

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Remote or Tampa, Florida, USA

Full-time

The Appian Developer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately comp
Posted 60+ days ago | Updated 2 hours ago

Senior Engineering Manager, Scientific Injection Molding Development and Training

Jabil Circuit Inc

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Remote

Full-time

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processe
Posted 31 days ago | Updated 2 hours ago