Genesys jobs in Hawthorne, CA

Remote

•

Today

Job Title: Genesys Cloud DeveloperLocation: Remote (US)Experience: 5+ Years Job SummaryWe are seeking an experienced Genesys Cloud Developer to support enhancements, integrations, operational support, and break-fix activities within an enterprise contact center environment. The ideal candidate will have strong hands-on expertise in Genesys Cloud CX, Architect flows, bot development, REST API integrations, and troubleshooting complex routing and platform issues. Key ResponsibilitiesDesign, config

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Contract

50 - 55

Genesys Contact Center Cloud certified Sr Engineer/SME (Tier IV)

Remote

•

Today

Role Summary Seeking a highly skilled Genesys Cloud Contact Center SME/Senior Engineer to lead the design, implementation, and operational support of cloud-based contact center solutions. This senior-level role involves providing technical expertise on Genesys Cloud architecture, APIs, and integrations, ensuring the platform''s security, stability, and scalability. The position requires collaborating with business and IT stakeholders to deliver seamless contact center capabilities and continuous

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Third Party, Contract

Depends on Experience

Genesys Developer-Full Time role

Remote or New Jersey

•

Today

Job description below 4+ years of handson experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect Proven capability in IVR design and endtoend call flow development, including secure flows and AI/bot integrations Strong handson experience across Genesys Cloud CX components, including: IVR, Call Routing, CTI, Agent Desktop AI & Bots, Dialers, Live Chat, Workforce Management (WFM) Omnichannel configuration and orchestration Genesys AI servic

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Full-time, Part-time, Contract, Third Party

Call Center Systems Analyst Genesys Cloud & Amazon Connect

Remote

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3d ago

Visa: USC Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 58 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experience with: Genesys Cloud Amazon Connect IVR technologies Experience with contact c

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Contract

Genesys Agentic AI SME

Remote

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4d ago

Hi Greetings from BizTech Fusion! We are seeking for a Genesys Agentic AI SME with Genesys Cloud certifications, strong Agentic AI & Generative AI expertise, full-stack development skills, and experience deploying cloud-native AI solutions for CX automation. Position Title: Genesys Agentic AI SME Location: Remote (US Region, Eastern Time) Duration: 12 Month Contract with possible renewal Tax: W2, 1099 Job Description Required Skills Core Platform & Certifications Genesys Cloud CX Professional C

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Contract

Up to $65

Sr Cloud Solutions Engineer - Genesys IVR

Remote or Louisville, Kentucky

•

Today

Become a part of our caring community The Senior Cloud Solutions Engineer supports development and execution of cloud implementation strategy within organization's existing IT infrastructure. Are you ready to elevate cloud innovation and drive impactful technology solutions? Join Humana as a Senior Cloud Solutions Engineer and help shape our cloud strategy by designing, planning, and supporting advanced cloud architectures. In this remote role, you'll collaborate with talented product managers

Full-time

USD 106,900.00 - 147,000.00 per year

Role: Call Center Systems Analyst (Genesys Cloud & Amazon Connect) -Remote

Remote

•

4d ago

Role: Call Center Systems Analyst Genesys Cloud & Amazon ConnectLocation: RemoteVisa : s Experience: 10 years Job SummarySeeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives.Required Skills & Experience5 8 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrationsH

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Contract

Depends on Experience

Project Manager with Genesys Cloud Call Center Operations --(Industry: Healthcare / Pharmaceutical / Patient Services)

Remote

•

Today

Project Manager / Data Analyst Genesys Cloud Call Center Operations (Industry: Healthcare / Pharmaceutical / Patient Services) 14+ years of experience in Project Management, Business Analysis, Operations Analytics, or Contact Center Operations Experience working within a Genesys Cloud call center environment Strong understanding of contact center operations, reporting, and KPI analysis Experience supporting customer service, healthcare operations, patient support, or service delivery teams Adva

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Contract, Third Party

Depends on Experience

Hiring - Genesys Cloud Contact Center Engineer Tier III

Remote

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3d ago

Hi Greetings fromBizTech Fusion! We areseeking an experienced Genesys Cloud Contact Center Tier Engineer to assist with the design, implementation, integration, and operational support of a cloud-based contact center platform built on Genesys Cloud (CX). This role serves as a technical SME for Genesys Cloud architecture and APIs, partners with business and IT stakeholders to deliver new capabilities, and ensures the platform is secure, stable, scalable, and cost-effective. Position: Genesys C

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Contract

$45 - $55

Antenna Engineer (Starshield)

Hawthorne, California

•

Today

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. ANTENNA ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is desi

Full-time

USD 125,000.00 - 145,000.00 per year

Antenna Engineer (Starship)

Hawthorne, California

•

Today

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. ANTENNA ENGINEER (STARSHIP) This team is responsible for RF engineering for the Starship vehicles. This includes both hardware product development (of radios/antennas), as well as ownership of the comm system architect

Full-time

USD 125,000.00 - 145,000.00 per year

Principal AI Architect

Remote or El Segundo, California

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24d ago

The Principal AI Architect serves as a senior individual contributor responsible for defining, designing, and evolving enterprise-grade Generative AI and AI-driven architectures aligned with DIRECTV's strategic business objectives. This role provides deep technical leadership and architectural authority across GenAI, AI/ML platforms, and enterprise systems, ensuring solutions are scalable, secure, reusable, and future-ready. The role partners closely with Application Architects, Data Architects

Full-time

USD 134,363.00 - 244,036.00 per year

Sr. Antenna Engineer (Starship)

Hawthorne, California

•

Today

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. SR. ANTENNA ENGINEER (STARSHIP) This team is responsible for RF engineering for the Starship vehicles. This includes both hardware product development (of radios/antennas), as well as ownership of the comm system arch

Full-time

USD 160,000.00 - 225,000.00 per year

Senior Engineering Specialist - Digital Systems Engineering

El Segundo, California

•

Today

The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC), we are broadly engaged across all aspects of space- delivering innovative solutions that span satellite, launch, ground, and cyber systems for defense, civil and commercial customers. When you join our team, you'll be part of a special collection of problem solvers,

Full-time

USD 151,300.00 - 226,900.00 per year

Call Center Systems Analyst

Remote or Norfolk, Virginia

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3d ago

Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Remote Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 5-8 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experien

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Full-time, Part-time, Contract, Third Party

USD 60-60

Senior Business Analyst

Remote

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3d ago

Title: Business Analyst (Senior & Mid-level) Location: Remote Hire Type: Contract Job Description: Job Summary: We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and opera

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Contract

Depends on Experience

Business Analyst (Mid-level)

Remote

•

3d ago

Title: Business Analyst (Mid-level) Location: Remote Hire Type: Contract Job Description: Job Summary: We are seeking a Senior Business Analyst with strong experience in call center operations, process improvement, and technology modernization. The ideal candidate will analyze current customer support workflows, identify operational inefficiencies, gather business requirements, and recommend process and technology enhancements to improve customer experience, service quality, and operational ef

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Contract

Depends on Experience

Sr. Telephony Engineer

Remote or Santa Rosa, California

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Today

Who We Are Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full

Full-time

USD 112,400.00 - 149,800.00 per year

Senior IP Telephony Engineer (Remote)

Remote or Austin, Texas

•

Today

Full-time

USD 130,450.00 - 142,375.00 per year

Microsoft Dynamics 365 Contact Center as a Service (CCaaS)

Remote

•

Today

Hi, we are immediately looking for Microsoft Dynamics 365 Contact Center as a Service (CCaaS) Consultant _ Remote (Harrisburg, PA- Occasional Travel) with one of our direct clients. if you are interested or know someone who is looking for projects, please respond with resume Position: Microsoft Dynamics 365 Contact Center as a Service (CCaaS) Consultant Location: Remote (Harrisburg, PA-Occasional Travel) Job Description: This role shapes a cohesive target design for Dynamics 365 Customer Service

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Contract, Third Party

Depends on Experience

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Genesys jobs in Hawthorne, CA, USA