Genesys jobs in MD

Weehawken Township, New Jersey

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3d ago

Position: Lead CCaaS Engineer (Genesys CX) Location: Weehawken, NJ - Onsite Must Have Skills: Genesys CCaaS development experienceAPI DevelopmentOAuth Responsibilities: Design and implement comprehensive Genesys Cloud CX solutions including advanced routing strategies, IVR flows, and multi-channel integrations.Lead end-to-end migration projects from legacy platforms like Avaya, Cisco, and Genesys Engage to Genesys Cloud CX.Develop sophisticated Architect flows for omnichannel interactions includ

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Contract

Depends on Experience

Lead CCaaS Engineer - Genesys CX

Weehawken Township, New Jersey

•

2d ago

Title: Lead CCaaS Engineer - Genesys CX - Onsite Role Location: Weehawken, NJ Contract length 1+ year MUST HAVE SKILLS: Genesys CCaaS development experienceAPI DevelopmentOAuthResponsibilities Design and implement comprehensive Genesys Cloud CX solutions including advanced routing strategies, IVR flows, and multi-channel integrationsLead end-to-end migration projects from legacy platforms like Avaya, Cisco, and Genesys Engage to Genesys Cloud CXDevelop sophisticated Architect flows for omnichann

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Contract

Depends on Experience

MD_IVR Developer - Java/Genesys

Pennington, New Jersey

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Today

Innova Solutions is immediately hiring for a Senior Java Developer position Position type: Contract Duration: 12months Location: Pennington, NJ (Hybrid) IVR or Full Stack Dev with some Genesys exp. Ideally looking for someone that has some architect level exp, or understanding of that aspect of the SDLC POSITION SUMMARY As a software Engineer, you will be working with some highly talented IVR developers delivering complex self service solutions for the contact center using Genesys and Nuance t

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Contract

Depends on Experience

Lead CCaaS Engineer - Genesys CX - Onsite

Remote or Weehawken Township, New Jersey

•

Today

Transform customer experience technology as a Lead CCaaS Engineer at EPAM. You'll architect and implement sophisticated Genesys Cloud CX solutions while leading complex migration projects from legacy platforms, ensuring seamless transitions that enhance operational efficiency and elevate customer interactions. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects

Full-time

Genesys Developer

Charlotte, North Carolina

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Today

Primary Talent Partners has a new contract opening for a Genesys Developer with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension. Pay: $65.65 - $75.65/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.Description: We are seeking a highly skilled candidate to manage our Genesys cloud platform for our contact center operations. The ideal candidate will be responsible for ensuring reliab

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Contract

$65.65 - $75.65 hr

Genesys Cloud Developer - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced Genesys Cloud Developer for our direct client project in Charlotte, NC Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineering.Responsible for work

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Contract

DOE

Lead CCaaS Engineer - Genesys CX (Only W2)

Weehawken Township, New Jersey

•

Today

MUST HAVE SKILLS: Genesys CCaaS development experience API Development OAuth Description: Responsibilities Design and implement comprehensive Genesys Cloud CX solutions including advanced routing strategies, IVR flows, and multi-channel integrations Lead end-to-end migration projects from legacy platforms like Avaya, Cisco, and Genesys Engage to Genesys Cloud CX Develop sophisticated Architect flows for omnichannel interactions including voice, chat, email, and bot integrations Create seamless

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Contract

Genesys Technical Specialist

Tysons, Virginia

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Today

Overview LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys techni

Full-time

Sr. Genesys Developer

Hybrid in Lansing, Michigan

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30+d ago

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th

Contract, Third Party

Depends on Experience

Oracle CRM Lead

Hybrid in San Jose, California

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15d ago

Required Skills & Experience: Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Lead onsite CRM initiatives involving Oracle Serv

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Full-time

$140,000 - $160,000

Program Manager - Genesys Migration

Remote or Hybrid

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Today

<>Position Overview We are seeking an experienced Program Manager to lead a large-scale Genesys Cloud migration initiative across multiple contact centers. This role requires a strategic thinker with deep expertise in contact center technologies, risk management, and disaster recovery planning. The ideal candidate will have a proven track record of managing complex migrations and ensuring seamless transitions with minimal business disruption. <>Key Responsibilities Lead end-to-end Genesys Clou

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Contract

$80 - $100 per hour

IT Business Consultant

Alameda, California

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9d ago

Job Title: IT Business ConsultantLocation: Alameda, CA (Onsite)Job SummarySeeking an IT Business Consultant to partner with business teams, manage programs, and support technology initiatives across CRM, call center, and integration platforms.Key ResponsibilitiesAct as liaison between business and IT; manage stakeholder expectations.Lead program activities: risks, issues, governance, and communication.Understand capabilities of Salesforce Service Cloud.Support projects involving call center tool

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Third Party, Contract

$50 - $60

QA Analyst (Genesys IVR) - Charlotte, NC

Hybrid in Charlotte, North Carolina

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Today

DTS is looking for experienced QA Analyst for a Direct Client position based in Charlotte, NC or Remote Top 3 Soft Skills: Effective communicator Passion for learning new tools/skills Collaborative by nature Top 3 Hard Skills: Python Mobile testing (e.g. Appium) IVR systems Job Description: Responsibilities Help create a culture that motivates teams to ensure zero defects into production. Work across teams to understand enterprise quality requirements and ensure adoption of core processes and s

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Contract, Third Party

DOE

Software engineer-Genesys Developer

Remote or Charlotte, North Carolina

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Today

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Genesys Developer for one of its clients!! Candidates should be willing to work on our W2 ONLY. Job Title: Genesys Developer (Cloud Platform and Contact center ops) Location: Remote EST/CST only. Duration: 12 months Role Type: W2 contract (NO C2C, No 1099) Top Skills: Extensive experience with Genesys cloud platform and contact center operations 5+ years of software development experience S

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Contract

USD0 - USD0

Java Developer / IVR Developer

Hybrid in Pennington, New Jersey

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30+d ago

Easy Apply

Contract

$65 - $70

Lead Solutions Architect- Genesys Conversational AI

Remote

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Today

Become a part of our caring community and help us put health first The Lead Solutions Architect works with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. The Lead Solutions Architect works on problems of diverse scope and complexity ranging from moderate to substantial. Job Description The Lead Solution Architect is responsible for Architecture design, planning, Cloud migration and performance of several platforms that

Full-time

USD 142,300.00 - 195,700.00 per year

Sr Consultant, Software Engineer | Genesys Cloud (Contact Center Technologies)

Columbus, Ohio

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Today

If you're passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide's Information Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role does not qualify for employer-sponsored work authorization.

Full-time

Help Desk Analyst

Philadelphia, Pennsylvania

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23d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Contract, Third Party

$30 - $40

Help Desk Analyst

Philadelphia, Pennsylvania

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24d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

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Contract

$28+

Desktop Support

Princeton, New Jersey

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7d ago

Job Title: IT Specialist or Desktop Support Skills: Infrastructure Specialist, Architecture, L1/ L2 assessment of network systems, infra VC collaboration end-user engagement able to correlate to Microsoft apps O365, patch management, exposure to EDR, DSM tools, Microsoft Teams, Zoom, Genesys, Experience: 8Years+ Job Location: Princeton, NJ Full Time and Onsite We at Coforge are hiring IT Specialist or Desktop Supportwith the following skillset: We are seeking an experienced IT professional to d

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Full-time

Depends on Experience

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Genesys jobs in MD