Genesys jobs in Rockville, MD

Washington, District of Columbia

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Today

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years. TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies. Position: Genesys Cloud Developer Location: Washington,DC(Hybrid)

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Contract

$DOE

Microsoft Dynamics 365 Lead/ Manager with Genesys Experience - 100% Remote

Remote

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2d ago

10 years of IT experience with at least 5 years leading enterprise CRM or Contact Center implementation projects.Proven experience delivering large-scale Customer Experience (CX), Contact Center, or Customer Service transformation initiatives.Strong hands-on experience implementing Microsoft Dynamics 365 Customer Service.Strong experience implementing Genesys Cloud CX or Genesys Engage contact center solutions.Experience integrating CRM platforms with telephony, CTI, IVR, omnichannel communicati

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Contract, Third Party

$55

Remote :: Senior Genesys Cloud CX & Epic Healthcare Integration Expert

Remote

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11d ago

Senior Genesys Cloud CX & Epic Healthcare Integration Expert Remote 6+ Months Video Healthcare Integration experience is required Overview A senior consultant to lead a strategic assessment of Genesys Cloud CX and Epic Contact Center/Patient Engagement capabilities for a healthcare organization. This is a consulting and advisory engagement, not an implementation or support role. The consultant will evaluate platform capabilities, identify areas of overlap, and provide recommendations regardin

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Contract, Third Party

65 - 75

Genesys Cloud Developer-REMOTE

Remote

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19d ago

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

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Contract

Depends on Experience

Genesys Cloud Architect

Remote or Texas City, Texas

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Cloud Architect

Remote or New York, New York

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Today

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

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Today

Full-time

Genesys Cloud Architect

Remote or Arizona City, Arizona

•

Today

Full-time

Genesys Cloud Application Engineer

Remote

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9d ago

Strong hands-on experience with Genesys Cloud CX, including Architect flows (inbound, outbound, in-queue, callback, digital), Data Actions, OAuth clients, and Admin configuration.Proven experience designing and implementing API integrations (REST/JSON, OAuth 2.0) between Genesys Cloud CX and systems such as Dynamics 365, ServiceNow, or custom applications.Experience building bots / virtual agents (Genesys Bot Flows, Dialogflow CX, Amazon Lex, or equivalent) and tuning intents, entities, and conv

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Full-time

$120,000 - $140,000

Quality Engineer (Genesys Cloud CX)

Remote or Arkansas

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Today

job summary: Enterprise Healthcare client has an immediate opening for a highly motivated Quality Engineer (Genesys Cloud CX) to join their dynamic and growing team. All qualified candidates are encouraged to apply! location: Telecommute job type: Contract salary: $46.63 - 56.63 per hour work hours: 8am to 5pm education: Bachelors responsibilities: o Must be familiar with creating gitlab automation scripts o Experience with test data submission requests, preparing and smoke testing data

Contract

USD47 - USD57

Enterprise Architect/Systems Engineer

Bethesda, Maryland

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Today

Description Markon is building a talent pool of Enterprise Architect/Systems Engineer to support our IC client from Bethesda, MD. The ideal candidate will play a critical role in documenting and shaping our client's IT enterprise architecture, ensuring alignment with the client's vision of driving interoperability across multiple organizations. Responsibilities Develop an IT enterprise architecture that provides client stakeholders awareness of critical capabilities, dependencies, and mission

Full-time

USD 160,000.00 - 180,000.00 per year

Network Services Manager

Washington, District of Columbia

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2d ago

Role Summary A senior-level Network Services Manager responsible for leading the delivery and operational management of enterprise network services supporting a federal agency. This role involves overseeing a complex, Cisco-heavy infrastructure across multiple teams and sites, ensuring service continuity, compliance with federal standards, and fostering strong customer engagement. The position requires hands-on leadership, strategic oversight, and collaboration with federal leadership and techni

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Third Party, Contract

Depends on Experience

Principal Applied AI Engineer, Finance

Remote or Massachusetts

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Today

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 193,600.00 - 340,600.00 per year

Systems Engineer III-VI

Rockville, Maryland

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Today

X-energy LLC conducts a thorough recruiting process and will never issue offers without interview to discuss qualifications and responsibilities. All applications will be submitted via our company career page, We will never ask you to provide payment information as part of the recruiting process. If anyone claiming to represent X-energy directs you in a manner otherwise, please contact us at ;br> Job Description X-energy is hiring experienced Systems Engineers to join its team. This role is res

Full-time

USD 120,000.00 - 145,000.00 per year

Space Systems Engineer (Intelligence Center)

Chantilly, Virginia

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Today

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting im

Full-time

USD 162,400.00 - 203,000.00 per year

Remote Cybersecurity Architect // UT//AV)

Remote

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12d ago

Hi, Hope youre doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at ) Cybersecurity Architect Remote Role Type:Contract-to-hire Duration: 6 Months Contract-to-hire Job Description Required Qualifications: - Bachelor's Degree in Computer Science or related field. - Expertise in cloud-native security patterns (e.g., least privilege, zero trust, micro-segmentation). - 15+ year

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Third Party, Contract

Depends on Experience

OCM Training Lead

Remote

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3d ago

Role Name: OCM Training Lead Work site: Remote + Travel to Miami, FL Duration: 6+ Months Organizational Change Management (OCM) Lead The OCM Lead will drive business readiness, communications, training, and adoption activities for a contact center transformation initiative. This role will partner closely with client stakeholders, project leadership, and the Genesys vendor team to prepare impacted users for the transition to a new contact center platform. The ideal candidate is a strong communic

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Third Party, Contract

Depends on Experience

Senior Program Manager (Enterprise Platforms)

Reston, Virginia

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2d ago

Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively interviewing and extending contingent offers in anticipation of award. Our Digital Modernization Division is an information technology and management consulting organization that delivers integrated, strategic solutions to federal and commercial clients. ICF combines deep domain expertise with innovative technologies to design, build, modernize, and operate mission-critical systems tha

Full-time

USD 174,701.00 - 296,992.00 per year

Solutions Architect (Enterprise Security & Cloud Architecture)

Remote

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5d ago

Ex-Genesys PreferredPre-Screening QuestionsQ1:Have the candidate architected and deployed Zero Trust security models across production AWS and Azure hybrid cloud environments?Q2:Do the candidate have hands-on experience designing and integrating Cloud Security Posture Management (CSPM), SIEM, and Identity Access Management (IAM) solutions alongside enterprise platforms like CyberArk or SailPoint?Q3:Do the candidate have experience in authorising full High-Level Design (HLD) and Low-Level Design

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Contract

Depends on Experience

Technical Business Analyst

Woodlawn, Maryland

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Today

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve ext

Full-time

USD 95,000.00 - 110,000.00 per year

Genesys jobs in Rockville, MD, USA