Brooklyn, New York
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7d ago
IT SUPPORT SPECIALIST PERMANENT FULL TIME JOB LOCATION: ON SITE NYC OR RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets) Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran) Work extensively with end users Support Windows workstations (10 and 11) Support our Windows Servers environment (2022) Generate Helpdesk KPI and KRI reports Automate Helpdesk ta
Easy Apply
Full-time
130000 - 140000