Helpdesk Analyst jobs

Dayton, Ohio

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Today

Position Title: Support Analyst Required Skills: Experience working in a call center OR on a helpdesk OR have technical certifications/technical degree Excellent customer-service skills and follow up ability Ability to think quickly and escalate issues when needed Hardware troubleshooting skills Detail oriented and go-getter mentality Ability to translate technical information into non-technical terms for non-technical users Desired Skills: A+ certification or other relevant IT certifica

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Contract

$20 - $25 per hour

Help Desk Analyst - Tier 1

Harrisburg, Pennsylvania

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Today

Required Skills: Experience with call tracking and ticketing software Attentive to details and ability to be resourceful (using supplied documentation) Ability to support users with limited knowledge of computers, software, hardware, and systems Above average communication skills and telephone manner. Excellent organizational skills Basic User & Security Group Active Directory administration Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and Office 365 Experienc

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Contract

$17 - $18

Client Helpdesk Analyst

Goshen, New York

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Today

CherryRoad is seeking to hire a Helpdesk Analyst for a fully on-site role at a client location in Goshen, NY. This position requires working on-site every day to provide in-person support. We are looking for an enthusiastic and motivated individual to join the team. Responsibilities include answering helpdesk phone calls, providing hands-on client support at the site, and assisting with project-related tasks. Responsibilities Include: Serve as the primary Helpdesk point of contact for IT-related

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Full-time

Depends on Experience

Jr. Help Desk Analyst

Fort Wayne, Indiana

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Today

Seeking a Helpdesk Support Technician Top Skills' Details 1. Password resets 2. Manage ticket log 3. Knowledge transfer Description 2 Jr. Help Desk -Someone who can do basic IT help desk work -Need approval still for this -Password resets, technical help, knowledge transfer -Some exposure to AD is a nice to have Skills Help desk support, password reset, knowledge management, active directory, troubleshooting, easy vista, itsm Job Type & Location This is a Permanent position based out of Fort Wa

Full-time

USD 50,000.00 - 55,000.00 per year

Help Desk Analyst II

Los Angeles, California

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Today

Description IT Support Specialist II - Technical Help Desk Join a growing organization as an IT Support Specialist II, delivering exceptional second-level technology support across our enterprise systems. This role offers a dynamic environment where you'll leverage your troubleshooting skills and knowledge of Windows platforms, Active Directory, and communications infrastructure to improve user experiences. Key Responsibilities: Deliver advanced technical assistance to employees using computer

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Full-time

USD 90,000.00 - 100,000.00 per year

Help Desk Analyst

Conyers, Georgia

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Today

job summary: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. location: Conyers, Georgia job type: Contract salary: $15 - 20 per hour work hours: education: Bachelors responsibilities: - Oversee the daily performance of computer systems and applications. - Answer user inquiries regarding computer software or hardware operation to resolv

Contract

USD15 - USD20

Help Desk Analyst

Conyers, Georgia

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3d ago

Job id: 779877 Department: GA DDS Position: Level 1 Help Desk Analyst Location: 2206 East View Parkway Conyers, GA 30013 Duration: 06+ Months LOCAL CANDIDATES*MUST have IT Help Desk Call Center exp*Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.Internal customer support involves troubleshooting hardware, software, and connectivity issues. The

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Contract, Third Party

$20 - $22

Help Desk Analyst

Braddock, Pennsylvania

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Today

Description We are looking for a detail-oriented Help Desk Analyst to join our team in the East Hills area of Pittsburgh, Pennsylvania. As a Contract position, this role focuses on providing efficient IT and desktop support while addressing technical issues and user concerns. The ideal candidate will have a passion for troubleshooting and delivering excellent customer service. Responsibilities: Provide prompt and effective IT support to resolve hardware and software issues. Manage service desk

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Contract

USD 15.84 - 18.34 per hour

Help Desk Analyst III

Medford, Oregon

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Today

Description Join Our Team as a Tier 3 Help Desk Engineer - Onsite in Medford, OR We're on the lookout for an experienced Tier 3 Help Desk Engineer to join our welcoming and collaborative team in Medford, OR. If you're passionate about solving complex technical issues and enjoy working in a supportive, team-first environment, we'd love to meet you! What You'll Be Working On: Advanced troubleshooting and resolution of system and network issuesAdministration and support of Microsoft Entra, Micros

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Full-time

USD 70,000.00 - 95,000.00 per year

Audio Visual Technician / Helpdesk Analyst

Los Angeles, California

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Yesterday

Need someone with experience with conference rooms A/V equipment. Troubleshooting, setup, vendor relations The Customer Support I Technician will provide first-line technical support to customers via phone and email. This role involves diagnosing and resolving basic technical issues, assisting with account management, and ensuring a positive customer experience. The primary focus is on closing issues on first contact and escalating more complex problems to tier 2 support. Key ResponsibilitiesRe

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Full-time

$25 - $30

Helpdesk Analyst

Springfield, Ohio

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Today

Required Skills: Experience working in a call center OR on a helpdesk OR have technical certifications/technical degree Excellent customer-service skills and follow up ability Ability to think quickly and escalate issues when needed Hardware troubleshooting skills Detail oriented and go-getter mentality Ability to translate technical information into non-technical terms for non-technical users Desired Skills: A+ certification or other relevant IT certifications Experience logging calls us

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Contract

$18 - $22 per hour

Help Desk Analyst II

Chicago, Illinois

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Today

Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. Responsibilities: Deliver Tier 2 technical support to resolve complex is

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Full-time

USD 31.62 - 41.25 per hour

Help Desk Analyst- New

Hybrid in Trenton, New Jersey

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Yesterday

Job Title: Help Desk Analyst- New Job ID: 25-11276 Location: Trenton, NJ(Hybrid) Duration: 04 Months On Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesda

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Contract

Up to $20

Help Desk Analyst I

Mandeville, Louisiana

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Today

Description We are looking for a dedicated Help Desk Analyst I to join our client's team in the greater New Orleans area. In this role, you will provide technical assistance to clients through desktop and remote support, ensuring smooth operations across various systems. This is a long-term contract position with an initial part-time schedule that may expand to a more consistent schedule based on performance and business needs. Responsibilities: Respond to technical inquiries and resolve issues

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Contract

USD 20.90 - 24.20 per hour

Help Desk Analyst (Tier 1)

Harrisburg, Pennsylvania

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4d ago

Title: Help Desk Analyst (Tier 1)Location: 1101 South Front St., Harrisburg, PA 17104 ( Onsite )Interview Type:In-person, 1 hour duration Local candidates to Harrisburg, PA This is a Tier 1 operational role focused on providing phone-based technical support, password resets, and basic application assistance. The candidate should have excellent communication and customer service skills with a basic IT background. Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equival

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Contract

Depends on Experience

Help Desk Analyst I

Saxonburg, Pennsylvania

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Today

Description We are looking for a detail-oriented Help Desk Analyst I to join our team on a contract basis in Saxonburg, Pennsylvania. In this role, you will provide technical support to end-users, handling a variety of tasks including troubleshooting issues, repairing devices, and managing service desk tickets. This position is expected to run from November through the end of January with the strong possibility of being extended. Responsibilities: Respond to and resolve help desk tickets in a ti

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Contract

USD 19.79 - 22.91 per hour

Help Desk Analyst II

Prattville, Alabama

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Today

Description We are looking for a skilled Help Desk Analyst II to join our team in Prattville, Alabama. This position involves providing comprehensive IT support to ensure smooth operations across manufacturing facilities. As a critical member of the team, you will address technical challenges, collaborate with various departments, and contribute to maintaining IT systems. This is a long-term contract opportunity for professionals passionate about delivering excellent service and fostering operat

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Contract

USD 25.00 - 29.00 per hour

Help Desk Analyst

Beaver Falls, Pennsylvania

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Beaver Falls, Pennsylvania. This is a contract position within the construction/contractor industry, where you will play a critical role in providing technical support and resolving IT-related issues. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the ability to deliver exceptional customer service. Responsibilities: Provide technical support to end users by trou

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Contract

USD 19.79 - 22.91 per hour

TS/SCI Help Desk Analyst (Python, SQL, JavaScript Or PowerShell)

Washington, District of Columbia

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Today

*This opportunities requires an individual to have a Top Secret/SCI Clearance prior to interviewing* Top Skills' Details Active TS/SCIExperience with ticketing systems (e.g. ServiceNow, Remedy, Jira)Experience utilizing query based, code based or analytical software like SQL, Python, Excel, Java, R or PysparkSkills in collaborating across teams to resolve problems and find solutionsExcellent writing and communication skills to engage with customers on complex and sensitive topics, you will be ha

Full-time

USD 34.00 - 50.00 per hour

Help Desk Analyst

Des Moines, Iowa

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3d ago

Job Description The Client is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks.Key Responsibilities: Provide desktop/laptop/thin client support both desk-side and remotely.Install, patch, and

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Contract, Third Party

$20 - $30

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Helpdesk Analyst jobs