Helpdesk Analyst jobs in Ohio

Cleveland, Ohio

•

Today

Description We are looking for a dedicated Help Desk Analyst to provide technical support and troubleshooting expertise for our IT systems and manufacturing processes. This role involves maintaining optimal functionality of the Tulip platform, supporting discrete manufacturing workflows, and ensuring seamless product traceability. The position is based in Cleveland, Ohio, and requires on-site work from Monday to Friday, with occasional Saturday shifts during critical periods. Responsibilities:

Easy Apply

Full-time

USD 90,000.00 - 110,000.00 per year

Help Desk Analyst

West Jefferson, Ohio

•

Today

Description We are looking for a dedicated Help Desk Analyst to join our team in West Jefferson, Ohio. This long-term contract position offers an excellent opportunity to provide technical support and assist with IT-related tasks. If you have a knack for solving technical issues and a strong understanding of IT systems, we encourage you to apply. Responsibilities: Provide comprehensive support for desktop computers, laptops, and mobile devices. Diagnose and resolve hardware, software, and netwo

Easy Apply

Contract

Help Desk Analyst

Remote or Flint, Michigan

•

Today

Job Summary: We are seeking a reliable and customer-oriented Help Desk Technician with 2+ years of experience to provide technical support to end-users. This role involves troubleshooting hardware and software issues, resolving service requests, and ensuring smooth day-to-day IT operations. Key Responsibilities: Provide first and second-level technical support for desktops, laptops, mobile devices, printers, and basic networking issues. Respond to support requests via phone, email, and ticketing

Full-time

USD 18.00 - 22.00 per hour

SAP Basis Help Desk Analyst - L1

Remote

•

Yesterday

Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Roles and Responsibilities: Level 1 Basis Help Desk - trouble shoot basic problems and triage to Level 2 for bigger issues Work with SAP Senior Basis consultants Assist in the installation, configuration, and maintenance of SAP systems Monitor system performance, troubleshoot issues, and apply patches and updates as needed. Perform system copies, refreshes, and client copies as part of system maintenance activities. Administer the SAP d

Easy Apply

Full-time

Depends on Experience

Helpdesk Manager

Dublin, Ohio

•

Today

Required Skills: 5+ years' experience working in IT support/helpdesk related roles 3+ years' experience in a supervisory or management capacity Experience working in a Windows 10/11 environment Experience working with a ticketing system Experience utilizing Active Directory Experience defining and managing SLAs/KPIs to ensure service quality and efficiency Excellent customer service skills Desired Skills: Bachelor's degree in Information Technology, Computer Science, or related field of

Easy Apply

Contract

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Remote or Livonia, Michigan

•

Today

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Full-time

IFS Asset Management Help Desk Agent

Remote

•

Today

ITCON Services is seeking a proactive and technically skilled IFS Asset Management Help Desk Agent to support a 24x7 Tier 2/3 service desk environment. This role requires 2 3 years of experience in enterprise asset management, with hands-on support for IFS software. The agent will provide advanced troubleshooting, manage service tickets, and ensure compliance with federal asset lifecycle policies. This position plays a critical role in maintaining system integrity, resolving escalated issues, a

Easy Apply

Full-time

$28 - $32

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Help Desk Support- Tier I

Remote

•

Yesterday

Location: 100% remote Years Experience: 2+ years professional experience Education: Bachelor s Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues.Ability to diagnose and resolve technical

Easy Apply

Full-time

Depends on Experience

Help Desk Technician

Remote or Columbus, Ohio

•

Today

We're looking for a reliable and detail-oriented PC Support Technician for a full-time, onsite role in downtown Columbus, OH. The candidate will be supporting a busy technical support environment. Role Overview This position focuses on Tier 1 Helpdesk support, with occasional Tier 2 Deskside responsibilities. You'll assist both remote and onsite staff, resolving technical issues via phone, email, and in person. The role requires strong communication skills, a customer-first mindset, and the ab

Full-time

USD 20.00 - 23.00 per hour

Help Desk Technician

Columbus, Ohio

•

Today

Full-time

USD 20.00 - 23.00 per hour

Help Desk Technician

Remote or Charlottesville, Virginia

•

Today

Posting Title Help Desk Technician Department Overview The McIntire School of Commerce at the University of Virginia is recognized for excellence and innovation in undergraduate and graduate business education and scholarship. The School awards a Bachelor of Science in Commerce, as well as Master of Science degrees in the Management of Information Technology, Business Analytics, Commerce, Accounting, and Global Commerce. McIntire is dedicated to educating and inspiring students to become vision

Full-time

USD 24.00 - 27.00 per hour

EDI Help Desk Technician-PA (Remote)

Remote or Philadelphia, Pennsylvania

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a EDI Tier 1 Specialist at Gainwell, you can contribute your skills as we harness the power of technology to help our client

Full-time

USD 38,400.00 - 54,900.00 per year

Help Desk Supervisor - Remote US

Remote or Milwaukee, Wisconsin

•

Today

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work

Full-time

USD 48,400.00 - 69,200.00 per year

Helpdesk Tech

Richfield, Ohio

•

Today

Overview This position is responsible for providing prompt technical assistance and support through resolution for incoming IT service request/issues related to computer systems, application and operating system software, hardware and/or networks. Responsibilities Respond to IT service requests to our contact center via email, chat and/or customer-facing portal.Assist with analytical and problem-solving process to troubleshoot, isolate and diagnose issue and implement solutions.Install, modif

Full-time

Help Desk Support

Remote or La Crosse, Wisconsin

•

Today

Description We are looking for a proactive and customer-oriented IT Support Technician to join our technical support team. This role is ideal for individuals with hands-on experience in desktop support and a passion for helping users resolve hardware and software issues. You will be responsible for maintaining IT equipment, assisting users with technical problems, and ensuring smooth day-to-day operations of desktop systems and peripherals. Key Responsibilities Hardware & Software Support Set

Full-time

USD 20.00 - 22.00 per hour

Help Desk Agent I

Remote

•

Today

Job ID: 2509693 Location: REMOTE WORK, VA, US Date Posted: 2025-09-15 Category: Information Technology Subcategory: Technical Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: None Potential for Remote Work: Yes Description SAIC has several openings for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact

Full-time

USD 40,000.00 per year

Help Desk Specialist - SBG

Remote or Virginia

•

Today

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong

Full-time

IS Help Desk Technician

Dayton, Ohio

•

Today

Your Title: IS Help Desk Technician Job Location: Dayton, Ohio-Onsite Our Department: Corporate Information Systems About the Role Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently? The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS. This position is perfect for someone looking to leverage their expertise in being the face of the IS department. Not only do you provide help desk supp

Full-time

USD 24.13 per hour

IT Helpdesk Support Specialist

Dayton, Ohio

•

Today

Overview: MTSI is seeking an experienced and highly capable IT Helpdesk Support Specialist to provide advanced end-user and system-level support to our AFRL customer at Wright-Patterson AFB. This position focuses on supporting and maintaining a complex IT environment that spans Windows and Linux systems, with integrated networking components and security considerations. This is a hands-on role that requires strong troubleshooting skills, excellent customer service, and the ability to handle a b

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Employer type

Work authorization

Helpdesk Analyst jobs in Ohio, USA