Helpdesk Analyst jobs in Ohio

Columbus, Ohio

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Today

Required Skills: 1+ year experience working in a call center or Helpdesk environment Experience working in a Windows 7 / 10 environment Experience documenting within a ticketing system Experience utilizing Active Directory Ability to troubleshoot/problem solve issues over the phone Excellent customer service skills Desired Skills: Associates / Bachelor's Degree in Information Technology or related field of study Description of Role/Responsibilities: We are seeking a Helpdesk Analysts to join our

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Contract

$18 - $20 per hour

Second Shift Help Desk Analyst

Columbus, Ohio

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Today

Description We are looking for a Second shift Help Desk/Desktop Support Analyst to provide reliable technical support for end users in Columbus, Ohio. This role focuses on resolving day-to-day hardware, software, and account-related issues while delivering responsive service in a hospitality-driven environment. The ideal candidate is comfortable working with Microsoft Windows systems, handling support requests efficiently, and maintaining a high standard of customer care. Responsibilities: Prov

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Full-time

USD 55,000.00 - 65,000.00 per year

Help Desk Analyst

Green, Ohio

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Today

Description We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale security industry technology initiative. This role focuses on providing remote technical support for an enterprise infrastructure program affecting thousands of sites nationwide, with an emphasis on equipment validation, issue resolution, and accurate documentation. The ideal candidate brings prior help desk or technical support experience, communicates clearly with users and inte

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IT Helpdesk Analyst

Westerville, Ohio

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Today

Help Desk Analyst Position Summary We are seeking a dedicated Help Desk Analyst to support and maintain end-user hardware, software, and business applications to ensure optimal performance and reliability. This role serves as the primary escalation point for technical support, delivering both proactive and on-demand assistance to employees utilizing internal and external technology resources. The Help Desk Analyst is also responsible for managing endpoint deployment processes, including the cre

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Contract

$30 - $50

Help Desk/Desktop Support Analyst

Remote or Raleigh, North Carolina

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast

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Contract

USD 17.41 - 20.16 per hour

Help Desk/Desktop Support Analyst

Remote or North Yarmouth, Maine

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Today

Description We are looking for a client-focused Help Desk/Desktop Support Analyst to support software onboarding, user education, and implementation activities for customers in the local area. This Long-term Contract position is fully remote, though candidates should be based near the local area. In this role, you will work closely with clients to understand operational needs, guide successful adoption of software solutions, and provide clear training and support that drives effective day-to-day

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Contract

USD 23.75 - 27.50 per hour

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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30+d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Third Party, Contract

$20 - $25

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

Help Desk Support Specialist | Network Solutions

Remote or Maryland Heights, Missouri

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Today

Job Description #LI-DNI Responsibilities We are seeking a skilled and customer-focused Help Desk Specialist to provide remote technical support to Edward Jones branches, departments, and remote users. In this role, you will diagnose, troubleshoot, and resolve technical issues, ensuring an exceptional support experience. This is a remote position requiring a professional workspace and high-speed internet access. Essential Functions and Primary Duties Diagnose and resolve technical issues, inc

Full-time

Help Desk Specialist – Application Support

Remote

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8d ago

Role: Help Desk Specialist Application SupportPosition Type: Full-TimeExperience: 5+ YearsWork Environment: US Federal GovernmentWork Schedule: MondayFriday, 8 hours per dayPosition SummaryArch Systems is seeking a Help Desk Specialist to provide technical support, user account administration, and incident management for the Mission Control application platforms. The ideal candidate will have hands-on experience supporting enterprise applications, troubleshooting user access issues, managing su

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Full-time

63000 - 70000

Administrative Technician I - HR Help Desk - Akron FirstEnergy Headquarters

Akron, Ohio

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Today

Job Description Human Resources Help Desk (HRHD) is a ticket management tool within Oracle HCM that allows employees, managers, and HR teams to submit, track, and resolve HR-related inquiries and requests. It streamlines communication, improves response times, and maintains documentation of HR cases from submission through resolution. Employees use HR Help Desk when they need assistance with an HR-related matter. When to use HR Help Desk: Questions about benefits, payroll, timekeeping, or leav

Full-time

Help Desk Technician (TS/SCI Required)

Wright-Patterson Air Force Base, Ohio

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Today

Akima Global Technology is looking for a Help Desk Technician to work at Wright Patterson AFB, Ohio. To join our team of outstanding professionals, apply today! The Help Desk Technician provides Tier 1 technical support to NASIC, NSIC, and mission-partner customers across multiple classified and unclassified networks. The position serves as a primary point of contact for IT-related incidents and service requests and is responsible for troubleshooting customer issues, administering user account

Full-time

USD 31.25 - 38.47 per hour

Junior Help Desk Specialist

Dayton, Ohio

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21d ago

Kearney & Company is seeking a Junior Help Desk Specialist to provide first-level technical support to customers, with a primary focus on user account provisioning across multiple systems and responding to fundamental "how-to" and access-related inquiries. This role serves as a key point of contact for customers, ensuring timely, accurate, and courteous support while ensuring issues are properly documented, routed, and tracked. The position operates under the oversight of senior help desk person

Full-time

USD 60,000.00 - 65,000.00 per year

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

Help Desk Technician - 304621

Patterson, Ohio

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Today

The Computer User Support Specialist provides on-site technical support to government customers at Wright Patterson AFB, maintaining computer systems, printers, VoIP telephones, and managing IT asset inventory. This role requires strong customer service skills, technical aptitude, and experience with government inventory management procedures. The Technician will troubleshoot hardware and software issues, provide user training, and ensure accurate IT asset tracking in compliance with government

Full-time

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 53,000.00 - 88,000.00 per year

Helpdesk Team Manager

Remote

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Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

Ivanti Implementation Consultant – Help Desk & Inventory Migration

Remote

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2d ago

Role: Ivanti Implementation Consultant Help Desk & Inventory Migration Location: Hayward, CA Duration: 6+ months Overview: The Client is seeking an experienced Ivanti Implementation Consultant to configure and implement Ivanti for help desk and IT asset inventory management. The consultant will be responsible for migrating existing inventory and asset data from BMC TrackIT or a similar platform, or setting up the inventory system from scratch, depending on project requirements. The ideal candid

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Contract

75 - 80

Help Desk Support - Columbus, OH (Second Shift)

Columbus, Ohio

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Today

Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solutionService orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.

Full-time

Helpdesk Analyst jobs in Ohio, USA