Helpdesk Engineer Jobs in San Jose, CA

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Helpdesk Analyst

Bayside Solutions

•

Dublin, California, USA

Contract

Helpdesk Analyst W2 Contract Salary Range: $58,200 - $66,600 per year Location: Dublin, CA - Onsite Role Requirements and Qualifications: Strong communication skills Windows environment ServiceNow ticketing system Networking Server troubleshooting Reporting Multi-tasking Incident Management experience is preferred Ability to identify trending and analyze issues Flexible with shifts and working weekends Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally
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Posted 25 days ago | Updated 3 hours ago

Helpdesk Analyst

Bayside Solutions

•

Dublin, California, USA

Full-time

Job DescriptionHelpdesk Analyst W2 Contract Salary Range: $58,200 - $66,600 per year Location: Dublin, CA - Onsite Role Requirements and Qualifications: Strong communication skillsWindows environmentServiceNow ticketing systemNetworkingServer troubleshootingReportingMulti-taskingIncident Management experience is preferredAbility to identify trending and analyze issuesFlexible with shifts and working weekends Desired Skills and Experience Windows, ServiceNow, Networking, Servers, Troubleshooting
Posted 2 days ago | Updated 13 hours ago

Help Desk Support (White-Glove Service) (Financial Services Industry Experience is a MUST) - Perm...

Atlantic Partners Corporation

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Menlo Park, California, USA

Full-time

Job DescriptionEssential Duties & Responsibilities: Monitor and prioritize support tickets based on urgencyEnsure all tickets are accurately logged and responded to within SLA, including detailed notes for each incident.Install and configure computer systems and applicationsImage Windows PCs for deployment to end usersTroubleshoot software application issues on Windows 11 systemsDiagnose and repair hardware computer hardware failures and replace parts as requiredSet up, configure, and troublesho
Posted 2 days ago | Updated 13 hours ago

Epic EMR Help Desk

Talent Groups

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Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience
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Posted 5 days ago

HelpDesk Analyst 2

Paramount Software Solutions, Inc

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Remote or Atlanta, Georgia, USA

Full-time, Part-time, Third Party, Contract

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie
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Posted 7 days ago | Updated 2 days ago

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

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Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a
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Posted 21 days ago

EMR Help Desk (Epic MyChart)

Talent Groups

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Remote

Contract, Third Party

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift
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Posted 4 days ago | Updated 3 days ago

Help Desk Technician

Virginia Jobs

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Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a
Posted 18 days ago | Updated 3 hours ago

Help Desk

Robert Half

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Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp
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Posted 10 days ago | Updated 11 hours ago

EHR Helpdesk Analyst -1st Shift -2nd Shift -3rd Shift Lead -

Omega Solutions Inc

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Remote

Third Party, Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 1st 7 AM 3:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff
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Posted 27 days ago

Help Desk IT Specialist - Tier 1

Maximus, Inc.

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Remote

Full-time

Description & Requirements The Tier 1 Help Desk IT Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, software, and network issues for a public sector client. This position will primarily operate within the ServiceNow platform to log, track, and resolve IT support tickets. The Tier 1 Help Desk IT Specialist will serve as the first point of contact for employees seeking technical assistance and will escalate issues as needed to Tie
Posted 5 days ago | Updated 4 hours ago

Remote Helpdesk Support Analyst

Apex Systems

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Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c
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Posted 60+ days ago | Updated 3 hours ago

Help Desk Technician

Nightwing

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Remote or Arlington, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 42 days ago | Updated 3 hours ago

Help Desk Support Technician

ConsultNet, LLC

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Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh
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Posted 60+ days ago | Updated 2 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 3 hours ago

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

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Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t
Posted 60+ days ago | Updated 3 hours ago

Help Desk Technician

STEPFORD, Inc.

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San Carlos, California, USA

Full-time

In-house help desk technical support person. Support is provided by phone, E-mail, remote desktop, RMM (Connectwise). Hours are 9-6 M-F with occasional after-hours work. Salaried position and overtime exempt. Applicant must live within 30 miles of San Carlos, CA. Company Profile: On-site support Remote help desk support VAR (partner for all major product lines) Carrier services (hosted VoIP, private line, Internet) Private hosting Cloud services including backup, DR, O365, security MSP Job Desc
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Posted 60+ days ago | Updated 11 days ago

EPIC EMR Help Desk

Talent Groups

•

Remote

Third Party, Contract

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)
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Posted 5 days ago

Epic EMR Help Desk

Talent Groups

•

Remote

Full-time

Epic EMR Help Desk Remote Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) IT awareness & Helpdesk tool experience
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Posted 5 days ago | Updated 4 days ago

Help Desk Specialist

Trigent Solutions

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Remote

Full-time

Job Title: Help Desk Clearance Required: Active Top Secret with SCI eligibility Position Overview: We are seeking a qualified Help Desk Specialist to provide Tier I & II support for the NS3 program. This role involves technical troubleshooting, service request management, SCIF security operations, and COMSEC support. The specialist will ensure compliance with ITIL standards and Department of Commerce security protocols. Key Responsibilities: Provide Tier I & II technical support (hardware, softw
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Posted 4 days ago