Helpdesk Jobs in Atlanta, GA

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IT Help Desk Technician

Amentum

•

Forest Park, Georgia, USA

Full-time

Amentum is currently seeking an IT Help Desk Technician based in Fort Gillem, GA Requires OCONUS travel(as needed) Responsibilities include but are not limited to: Install, operate, maintain, and trouble-shoot computers, displays, and lab equipment in support of the CONUS and OCONUS labs. All work on computer systems shall be to maintain the systems within local and DoD policies. Assist the government in the cleanup and sanitation of computers systems if infected with viruses or classification
Posted 5 days ago | Updated 5 hours ago

Helpdesk Analyst

Motion Recruitment Partners, LLC

•

Atlanta, Georgia, USA

Full-time

Come join our team. Our client is looking for a Helpdesk Analyst for a 36-month contract in Atlanta, GA 30328. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 36 Months Required Skills & Experience 2 + years of Client Support experience with the use of support tools: phone, email, incident management (Reme
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Posted 43 days ago | Updated 1 hour ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 56 days ago | Updated 7 days ago

Help Desk Analyst

Saicon Consultants Inc.

•

Atlanta, Georgia, USA

Contract

Requisition Title: HelpDesk Representative Tier 1 Location: Remote (Atlanta, GA should visit for training and certification) Duration 6+ Months Experience: A minimum of one-year prior Support Center experience Experience in a call center-like environment HDI Support Center Analyst Certification preferred. Must be willing to achieve certification within first year of employment Metrics Listed below are the key metrics that will be used to measure success of this role: Customer Satisfaction Ticke
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Posted 15 days ago

Help Desk Support II

Odesus

•

Remote or Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent II on a contract to hire basis. Remote OK; Local candidates preferred.MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULEDSummary: The Service Desk Agent II is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required. This role will provide Tier 2 level support, including level 1 escalatio
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Posted 6 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 14 days ago | Updated 10 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

•

Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 13 days ago | Updated 5 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 20 days ago | Updated 5 hours ago

Technical Support Engineer

Berry Appleman & Leiden

•

Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel
Posted 28 days ago

Helpdesk Support: I (Junior)-Remote Position

Corus Consulting

•

Remote

Contract

Corus is looking for Helpdesk Support: I (Junior)- Description:As a Vulnerability and Device Remediation Specialist, your mission is to fortify our organization's digital defenses by identifying and addressing vulnerabilities in our systems and networks. You'll be the frontline medic, swiftly diagnosing and treating any security weaknesses to ensure our data remains secure and our operations uninterrupted. Prioritize vulnerabilities based on risk and urgency. - Collaborate with system administr
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Posted 13 hours ago | Updated 10 hours ago

Tier 1 & 2 Desktop Support

Judge Group, Inc.

•

Atlanta, Georgia, USA

Full-time

Location: Atlanta, GA Salary: $12.00 USD Hourly - $14.25 USD Hourly Description: seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstations as outlined by departmental standard operating procedures and installing and configuring all associated
Posted 13 days ago | Updated 5 hours ago

Desktop Support Tech Sr./ Atlanta, GA(Onsite),6 Months Contract

Suncap Technology

•

Atlanta, Georgia, USA

Contract

Job Description Onsite Role Must be local to GA Client is seeking Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging workstations as outlined by departmental standard operating procedures and installing and configuring all associated hardware. The Technician is r
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Posted 14 days ago | Updated 5 hours ago

Desktop Support

Paramount Software Solutions, Inc

•

Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Job Id: 62628 Role : Desktop Support Location: Onsite, Locals Only - 6000 North Terminal Parkway - Atlanta Airport Atlanta, Georgia 30320 Duration : 3 Months Client: ATL - AIM General Description: Desktop Support resource that will be part of a team responsible for supporting workstations running on Windows 10 and higher platforms in a 24x7 operating environment. This role will be responsible for handling all Tier 1 & some Tier 2 issues. The Technician is responsible for "imaging" workstation
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Posted 9 days ago | Updated 8 hours ago

Health Scientist

USAJOBS

•

Atlanta, Georgia, USA

Full-time

Duties As a Health Scientist, you will: Identify and analyze public health issues and their impact on operations that are critical to the public health community at large. Search, synthesize and interpret information relevant to public health. Provide technical advice and assistance to national, state and local health agencies and to various other organizations. Prepare scientific and other articles and technical reports for publication. Requirements Conditions of Employment Due to the Cente
Posted 9 days ago

IT Tech Support L2

Hectadata LLC

•

Atlanta, Georgia, USA

Contract

Greetings from Hectadata, LLC. We are hiring for the position of IT Tech Support L2 Please find the below Job Description. If you are interested in this position, kindly submit your applications via Dice. Job Title: IT Tech Support L2 Location: Atlanta, GA, USA Job Description: Job Description: The agent onsite here will be responsible for end user support. This requires impeccable written and verbal communication skills. The agent will be expected to handle all interactions in a courteous and t
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Posted 7 days ago

Tier I Technical Support

TEKsystems c/o Allegis Group

•

Duluth, Georgia, USA

Full-time

Description: We are looking for a motivated Onsite IT Support Technician for our Duluth, GA office where some of their C-Level executives and VP's work out of. This person will directly report to the IT Manager who sits in Lafayette, LA but will also receive direct feedback from the C-Level executives and VPs onsite. Professionalism, communication, and consistency are going to be just as important as this person's technical ability. This team provides a mixture of phone and hands on support to o
Posted 5 hours ago

Field Tech (Desk Side) Support Analyst

Symbioun Technologies, Inc

•

Atlanta, Georgia, USA

Contract

Job specs Proactively check the status of computer labs & media center computers on a daily basis Maintain and update Chrome carts for student use Install OS updates and patches on Apple, Chromebooks, and Windows based PC devices Install, configure, and support printing devices. Maintain accurate asset assignment in Nimbus and Incident IQ. Maintain work areas and workspaces, including MDF/IDF closets Coordinate removal of obsolete equipment as required Serve as first point of contact for
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Posted 60+ days ago | Updated 8 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 26 days ago | Updated 16 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 17 hours ago

Technical Call Center/Support Representative

Motion Recruitment Partners, LLC

•

Norcross, Georgia, USA

Full-time

If you enjoy helping others via the phone we have a contract opportunity in Norcross, GA that could be a match. The primary purpose of this role is to answer 20+ technical calls daily from customers (company/independently owned stores and employees) regarding company software, hardware, and network issues. The rep is responsible for receiving calls, finding resolution, and documentation. Contract Duration: 6 months Required Skills & Experience 4 years of experience in a help desk/call center. 1
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Posted 23 days ago | Updated 1 hour ago