Helpdesk Jobs in Atlanta, GA

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Help Desk Analyst

Devfi

•

Atlanta, Georgia, USA

Contract

Role: Help Desk Analyst Duration: 12 Months Location: Atlanta, GA Local Candidates !! *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appr
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Posted 4 days ago | Updated 11 hours ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, Title: Help Desk Analyst 1 Duration: 12+Months Location: Conyers, GA 30013 LOCAL CANDIDATES ONLY and MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users or conduct computer diagnostics to investigate a
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Posted 13 days ago | Updated 5 days ago

IT HelpDesk Engineer

Motion Recruitment Partners, LLC

•

Atlanta, Georgia, USA

Full-time

Join a fast-paced spatial planning and real estate firm as an IT HelpDesk Engineer, where you'll be the first line of support for internal teams navigating daily tech challenges. You'll troubleshoot and resolve issues across Microsoft Office 365, Azure, Active Directory, and Jira, ensuring smooth operations and quick turnarounds. This role is perfect for someone who thrives on solving problems, enjoys working across departments, and takes pride in delivering excellent IT support. The position is
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Posted 3 days ago | Updated 7 hours ago

Helpdesk Support

Motion Recruitment Partners, LLC

•

Norcross, Georgia, USA

Full-time

Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, GA. In this role, you'll be the first point of contact for customers-providing support for software, hardware, and network issues. You'll handle incoming technical calls, troubleshoot and resolve issues, and accurately document each interaction. This is a great opportunity for someone looking to grow their IT support career, with the potential to convert to a full-time, permanent position. Contract Duratio
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Posted 7 hours ago

GA DDS Help Desk Analyst 1

USG, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: GA DDS Help Desk Analyst 1 (765352) Location: 2206 East View Parkway, Conyers, GA 30013 Pay Rate: $20/hour (W2) Interview Type: Web-Cam or Onsite Interview Work Type: Onsite Local Candidates Only Important Notes MUST be Bilingual Spanish MUST have Call Center Experience Do NOT submit candidates previously submitted to Requisition #762935 This role is located at DDS Headquarters in Conyers, GA Job Summary The Georgia Department of Driver Services (DDS) is seeking a Bilingual Help
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Posted 15 hours ago | Updated 9 hours ago

Help Desk Analyst 1(MUST be Bilingual, Spanish)

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

GA DDS Help Desk Analyst 1 (765352) Job Id: 765352 Title: Help Desk Analyst 1 Location: Hybrid - 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Client State of GA DDS Job description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This
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Posted 15 hours ago

Help Desk Analyst 1 @ Conyers, GA _ Hybrid (Spanish Required) _ Contract

BURGEON IT SERVICES LLC

•

Conyers, Georgia, USA

Contract

Role: Help Desk Analyst 1 (765352)Location: 2206 East View Parkway, Conyers, GA 30013Work Mode: Hybrid (Local candidates only)Rate: $25/hr on C2CBilingual Requirement: Spanish Required Job Overview:The Help Desk Analyst 1 will serve as the first point of contact in a high-volume call center environment, assisting both internal staff and external DDS customers. Responsibilities include Tier 1 technical troubleshooting, customer service, password resets, ticket escalations, and mobile driver's li
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Posted 3 days ago

Help Desk Analyst

Masterapp Labs

•

Conyers, Georgia, USA

Contract

Job Title: Bilingual (Spanish) Helpdesk Support Analyst Location: Onsite Conyers, GA (Onsite) Interview Type: Onsite Important Requirements: Local Candidates Only Must be Bilingual Spanish Must have Call Center experience Do NOT submit candidates previously submitted to requisition #763341 Job Description: Provide first-level technical assistance on hardware, software, and connectivity issues. Troubleshoot and escalate tickets that exceed Tier 1 capabilities. Open tickets with internal and e
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Posted 15 hours ago | Updated moments ago

Help Desk Analyst

MRoads

•

Conyers, Georgia, USA

Contract

Role : Help Desk Analyst Location : Conyers, GA Duration : Long Term Contract Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assis
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Posted 13 days ago

IT Help Desk Specialist

Motion Recruitment Partners, LLC

•

Atlanta, Georgia, USA

Full-time

Join a renowned architecture and design firm located near Colony Square in Midtown Atlanta as a full-time IT Help Desk Specialist. This is a fantastic opportunity to work with a collaborative and creative team in a fast-paced, design-centric environment. You'll be providing crucial IT support across the firm, using technologies like Microsoft Office 365, Exchange, Active Directory, Jira, and both Windows and macOS systems. This is a great opportunity to bring your IT skills into a creative, desi
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Posted 7 hours ago

Help Desk System Analyst

3i People, Inc.

•

Conyers, Georgia, USA

Third Party, Contract

< class="fw-bold">Job DescriptionWe have a position for a Help Desk System Analyst with one of our clients in Atlanta, GA for an initial contract duration of 5 months. s and all those authorized to work in the US are encouraged to apply. We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. Job Description
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Posted 12 hours ago

Help Desk Analyst

OP Consulting Group LLC

•

Conyers, Georgia, USA

Full-time, Part-time, Third Party, Contract

Engagement Type Contract Short Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #763341** *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one
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Posted 5 days ago | Updated 7 hours ago

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

•

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and
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Posted 13 days ago | Updated 12 days ago

GIS Help Desk

DevCare Solutions

•

Remote

Third Party, Contract

Job description This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams.Position require
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Posted 15 hours ago

GIS Help Desk Analyst-Remote

BURGEON IT SERVICES LLC

•

Remote

Contract, Third Party

Role: GIS Help Desk Analyst Remote Long term contract Description: This resource is dedicated to providing help desk support and GIS analysis support through the next year. This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence rel
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Posted 17 hours ago

Help Desk Analyst 1 (765352)

Charter Global, Inc.

•

Conyers, Georgia, USA

Contract

JOB DESCRIPTION: Job Title: Help Desk Analyst 1 Location: Atlanta, GA Duration: Long Term LOCAL CANDIDATES ONLY *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsibl
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Posted 4 days ago | Updated 11 hours ago

Helpdesk Engineer / Austell, GA / On-Site / Fluent in Spanish

Motion Recruitment Partners, LLC

•

Austell, Georgia, USA

Full-time

A large manufacturer in the construction industry is looking for a Helpdesk Engineer who can join them full-time in their Austell office daily. This position requires an individual fluent in both English and Spanish to help them manage their helpdesk portal. You will be joining a tenured team and helping with troubleshooting for hardware and software support with Android phones, Tier 1-3 tickets for their helpdesk portal, and utilizing Windows 11 for desktop support. This is an awesome opportuni
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Posted 47 days ago | Updated 7 hours ago

Help Desk Support/GIS Analyst - REMOTE

Chandra Technologies, Inc.

•

Remote

Contract

Job Description: Crop to Crop resumes are accepted This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to ot
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Posted 17 hours ago

Help Desk Analyst

Vector Consulting, Inc

•

Conyers, Georgia, USA

Contract

Our government client is looking for an experienced Help Desk Analyst on an onsite 12+ months renewable contractopportunityin Conyers, GA. Position: Help Desk Analyst | W2 RATE; 20/hr | Beginner | 9 open slots | Spanish is a must Job Description: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshoot
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Posted 35 days ago | Updated 16 hours ago

Desktop Support (Desktop / Helpdesk L2) - Onsite

Emergere Technologies

•

Tucker, Georgia, USA

Contract

Position:IT Support Technician (Desktop / Helpdesk L2)Location: Tucker, GA- Onsite - 5 hours a dayDuration: 6+ MonthsDESKTOP IT SUPPORT TECHNICIAN CAREER OPPORTUNITYOur client who is a well-respected government agency is seeking an experienced IT Support Specialist. This role will provide technical support to internal agency users in person, over the phone, and via remote tools. The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and p
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Posted 25 days ago | Updated 17 hours ago