Helpdesk jobs in North Carolina

Elizabeth City, North Carolina

•

Today

Overview GovCIO is currently hiring a Senior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Elizabeth City, NC and will be an onsite position. Responsibilities The Senior IT Support Help Desk Specialist will act as a primary escalation point for complex incidents, bridging the gap between front-line Tier 1 support and Tier 3 engineering teams. This role demands high-level problem-solving skills and a focus

Full-time

USD 61,850.00 - 78,000.00 per year

Help Desk Analyst

Remote or Princeton, New Jersey

•

Today

Description We are looking for a motivated and skilled Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will be responsible for providing technical support to ensure smooth operations and excellent user experiences across the organization. This position is ideal for someone who enjoys problem-solving, thrives in a dynamic environment, and is committed to delivering exceptional customer service. Responsibilities: Offer first-level technical support for issues relate

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Full-time

USD 55,000.00 - 60,000.00 per year

Help Desk Technician

Asheboro, North Carolina

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20d ago

Help Desk Technician Location: Asheboro, NC Application Deadline: Open until filled Department: Engineering Reports to: Manager of Information Technology Are you the go-to person for tech support among your friends and coworkers? Do you love solving problems, helping others, and staying on top of the latest technology trends? If so, Randolph Electric Membership Corporation (REMC) invites you to bring your expertise to our team as a Help Desk Technician. At REMC, you will not just be fixing compu

Full-time

Depends on Experience

Project Coordinator / HelpDesk Analyst

Remote

•

Today

Responsibilities: Provides end user support for issue triaging, resolution, and prioritization for root cause analysis.Essential Job functionsTriaging issues received via phone, fax, or emailClassifying issues for further analysis of training needs, business process documentation, or system fixesCommunicating resolutions to end users who have reported issuesManaging any backlog of issues to timely resolutionRequired Qualifications: Strong verbal and written communication skillsMaintaining a posi

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Third Party, Contract

Depends on Experience

Solutions Operations Lead with experience managing the operational processes, including help desk and training, of the proposed solution.

Remote

•

Yesterday

Solutions Operations Lead with experience managing the operational processes, including help desk and training, of the proposed solution. Sacramento, CA Duration: Long term ROLES AND RESPONSIBILITIES Solutions Operations Lead Responsible for 24/7 operations and technical support. Maintain the solution at contracted Service Level Agreement (SLA) levels and provide SLA Reports. Manage the development and approval of the Maintenance and Operations (M&O) Plan.Manage processes and communications as d

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Third Party, Contract

Depends on Experience

Help Desk Analyst

Greensboro, North Carolina

•

Today

Job#: 3010544 Job Description: Apex Systems is looking to hire an ONSITE Help Desk Analyst for one of our clients based out of Greensboro, NC. This assignment is anticipated to be a 12-month contract with strong potential for extension; however, Apex Systems cannot guarantee the length of this assignment. This will also have a first shift Monday-Friday schedule. If you are interested, please apply and we will reach out to you right away! Key Responsibilities: Respond to customer inquiries via

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Full-time

Help Desk Analyst

Remote

•

Yesterday

Job ID: SC-4) Remote Help Desk Analyst/Computer Operator with BMC, Power BI, Release Management/Change Management and Medicaid experience Location: Columbia, SC (Clemson University) Duration: 12 Months Work Location: Role is 100% remote Candidate location: Candidate must be a CURRENT SC resident. No relocation or nationwide candidates allowed. Skills: 2+ years of experience with Microsoft Excel (queries, reporting, analytics) 2+ years of experience with Power BI 1+ years of experience with BM

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Contract, Third Party

Depends on Experience

Service Support Analyst - REMOTE

Remote

•

6d ago

This is a remote position. However, the candidate must currently live in NC and stay in NC for the duration of the engagement. The Service Support Analyst role will be part of the Incident Management and Change Management effort handling incidents by assisting the NCDIT Manager/Supervisor, providing seamless business support in FACS and executing the Service Level Agreement (SLA) for FACS operations and maintenance. The focus will be to address the Customer s immediate business and assist with t

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Contract

Depends on Experience

Help Desk Analyst Remote (Only local)

Remote or Denver, Colorado

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2d ago

Job Id: 11616752 Title: Help Desk Analyst Location: Remote - 601 East 18th Avenue Suite 250 Denver, Colorado 80203 Duration: 6+ Months Client: State of CO - OIT Position Summary: QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, s

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Full-time, Part-time, Contract, Third Party

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

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Full-time

USD 15.00 per hour

Tier 1 - Help DeskTechnician - 100% Remote

Remote

•

Yesterday

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-us

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Full-time

Depends on Experience

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3012739 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 12/22/2025 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be

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Full-time

USD 15.00 per hour

Lead Java Full Stack Developer with Spring Boot - $72 CTC - REMOTE (WI Resident/MUST Relocate to Wisconsin)

Remote

•

9d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or Onsite: Candidates must be WI residents or willing to relocate to WI prior to starting the role at their own expense. This role will work 100% remote within the state of Wisconsin. he ideal candidate can provide development tool support for development processes used in software product lifecycles. Will be responsible for ensuring quality and consistency of the support of software development tools across the sy

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Contract

Depends on Experience

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

•

Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ?ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

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Full-time

Help Desk Analyst

Remote

•

7d ago

Job ID: 11616752Position: Help Desk AnalystDepartment: CO OITLocation: (Remote)Duration: 6+ MonthsQUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software and networking problems; interface with customers and vendors in person or by

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Third Party, Contract

$28 - $32

Help Desk Analyst

Remote

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16d ago

Help Desk Analyst Our client, a leading organisation in the technology and services sector, is looking for a motivated and customer-focused Help Desk Analyst to join their IT support team. This role is perfect for someone who enjoys troubleshooting, helping others, and working in a fast-paced, technology-driven environment. What You ll Do: Serve as the first line of support for technical issues via phone, email, or ticketing system.Diagnose and resolve hardware, software, and network problems.Es

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Full-time

$40,000 - $60,000

Windchill PLM Admin

Remote

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28d ago

Role: Windchill PLM Admin Location: Remote Duration: 8+ Months Contract Pay rate: $60-$65/hr W2 Responsibilities: Participate in development, management, and production support of the Windchill Product Lifecycle Management system.Participate in the requirements gathering, design, development and implementation of Windchill and related modules including MPMLink and SUMA.Perform Help Desk functions for Windchill resolve submitted tickets by diagnosing and solving user reported system problems.Assi

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Contract

$60 - $65

Empower Support Associate

Remote or New York, New York

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12d ago

No agencies or 3rd party Recruiters please. Thank you! Who we are: Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, employee retention, and happiness. We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. We have successfully navigated our company through many

Full-time

USD 40,000.00 - 60,000.00 per year

Infrastructure Analyst - Officer

Remote or Fountain Valley, California

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Today

The Infrastructure Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Diagnose and resolve problems through evaluative judgment, trou

Full-time

USD 63,710.00 - 88,890.00 per year

Desk Side Support

Wilson, North Carolina

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14d ago

bout the Role We are seeking a skilled and customer-focused Desktop Support Engineer to join our IT team. The ideal candidate will provide end-user support, ensure system reliability, and maintain high standards of IT operations across hardware, software, and network components. You will play a key role in supporting day-to-day IT functions, troubleshooting complex technical issues, and ensuring seamless productivity for all users. Key Responsibilities Provide deskside and remote technical suppo

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Full-time

$40,000 - $50,000

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Helpdesk jobs in North Carolina, USA