IT Service Management jobs in Alpharetta, GA

Alpharetta, Georgia

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Today

Description We are looking for a Service Management Centre Analyst to serve as a central coordination point during production incidents and service disruptions. This role is focused on incident coordination, communication, escalation management, and service restoration rather than hands-on technical troubleshooting. Key Responsibilities: Act as the central coordination point during production incidents and service disruptions. Lead and facilitate major incident bridge calls involving technical

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Contract

USD 26.00 - 30.00 per hour

IT Field Service Technician

Atlanta, Georgia

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Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills 1+ year of experience in desktop support, IT support, or print/hardware environments.HP Indigo or similar digital press experience preferred.Strong technical aptitude, attention to detail, and the ability to work independently while adapting to changing production needs.Valid driver's license and willingness to travel between client sitesWillingness to handle local break/fix serv

Full-time

USD 22.00 - 24.00 per hour

IT Infrastructure Capacity Management Service Owner

Remote

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Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

IT Software Asset Management Analyst (ITSAM)

Remote

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21d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

SOW Analyst

Norcross, Georgia

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Today

IDR is seeking a SOW/ Deal Desk Analyst to join one of our top clients for an opportunity in Atlanta, GA or New York, NY. This role is integral to supporting the creation and management of Statements of Work (SOWs) within a professional services environment, focusing on coordinating with sales and solution teams to ensure accurate and compliant documentation. Position Overview for the SOW/ Deal Desk Analyst: Owns the SOW process from intake through final delivery and approval.Collaborates with

Full-time

IT Systems Management Analyst

Remote

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Today

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focuses on high-volume batch processing, workload automation, system monitoring, and maintaining operational stability across multiple LPARs. The position requires hands-on experience with Mainframe technologies, including CICS, DB2, and Workload Automation, within a large-scale ent

Full-time

Servicenow Business Analyst

Hybrid in Atlanta, Georgia

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21d ago

Job Description Client is seeking a ServiceNow Business Systems Analyst to support and drive initiatives across the ServiceNow platform. This role is responsible for partnering with internal and external stakeholders to collaboratively gather business and technical requirements, generate creative solutions, and deliver both outofthebox and customized ServiceNow applications. Up to 10% travel. What You'll Do: Stakeholder Engagement & Business Analysis Serve as the primary liaison between busines

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Contract

Depends on Experience

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

IT Content & Knowledge Management Lead

Atlanta, Georgia

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Today

About Us Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At G we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey. As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of emp

Full-time

USD 63,500.00 - 79,500.00 per year

IT Infrastructure Capacity Management Service Owner - Remote

Remote

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13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

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Third Party, Contract

Depends on Experience

Artificial Intelligence Platform and Service Lead

Atlanta, Georgia

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Today

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The AI Platform and Service Lead owns operational administration and service delivery for approved enterprise AI platforms at Emory University, including Claude for Education, Claude Code, Claude Co

Full-time

BMC Helix Developer

Atlanta, Georgia

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Today

Duration: 6+ months Compensation: $60-90hr Location: 100% REMOTE Requirements: 5+ years of hands on BMC Remedy/Helix development experience. Strong experience with BMC Helix ITSM, Innovation Studio/Innovation Suite, and Remedy AR System. Hands-on experience with BMC Helix application migrations, ideally migrating legacy applications to Innovation Studio. Experience developing workflows using Active Links, Filters, Escalations, and business rules. Strong integration experience with REST/SOAP A

Full-time

Compensation information provided in the description

Business Transformation Consultant- UI

Brookhaven, Georgia

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Today

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You ll be encouraged to challenge the norm, explore new ideas, and creat

Full-time

Sr. BMC Helix Admin

Atlanta, Georgia

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Today

Senior BMC Helix Developer / Administrator Location: Atlanta, GA Duration: 12+ Months Position Summary: Optimum Communications is operating and expanding BMC Helix (currently v26.2) as our enterprise IT Service Management and digital service delivery platform, replacing legacy ServiceNow capabilities across self-service, incident management, change management, service catalog, and automated workflows. We are seeking a Senior BMC Helix Developer / Administrator to serve as a hands-on platform a

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Contract, Third Party

Depends on Experience

Desktop Support

Marietta, Georgia

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Today

Title: End User Support/ Desktop Support Duration: 12+ months Location: 1755 West Oak Common Court. Marietta, GA 30062, USA Position Summary Provide onsite and remote IT support to end users, ensuring reliable operation of computers, applications, peripherals, and workplace technology. Key Responsibilities Provide L1 & L2 support for laptops, desktops, software, printers, and peripherals.Troubleshoot Windows, Microsoft 365, network, and application issues.Install, configure, deploy, refresh, and

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Contract

$20 - $30

Senior Mechanical Project Engineer - Data Center Operations

Atlanta, Georgia

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Today

Lead the Systems That Keep Critical Infrastructure Running At FST Technical Services, we ensure the most complex facilities operate exactly as intended. Our Commissioning division partners with clients across data centers and mission-critical environments to validate that systems are designed, installed, and performing at the highest level. We are seeking a Senior Mechanical Project Engineer who brings deep technical expertise, field leadership, and the ability to drive outcomes in high-performa

Full-time

USD 150,000.00 - 170,000.00 per year

Technical Support Specialist, Division Production Software

Alpharetta, Georgia

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Today

Technical Support Specialist, Division Production Software Production Software Division | Hexagon Manufacturing Intelligence United States | Remote Hexagon is the global leader in measurement technologies. From microns to Mars, we measure what matters for the future. Hexagon Manufacturing Intelligence's Production Software Division delivers production and quality solutions that help manufacturers accelerate innovation, improve productivity, and confidently bring their ideas to life. Our missi

Full-time

IT Project Manager, CPIC and EPLC

Atlanta, Georgia

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30+d ago

Connexus Hub Inc. is a woman-owned small business that supports federal agencies with professional and technical services. We are hiring an IT Project Manager to support IT investment management and governance for the Centers for Disease Control and Prevention (CDC). You would be the one person on this program. The CDC Capital Planning Investment Control (CPIC) team relies on this seat to keep the IT portfolio in line with CDC requirements: tracking investments and projects, walking project tea

Full-time

USD 115,000.00 - 140,000.00 per year

Supervisor Engineering Technical Services

Stone Mountain, Georgia

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Today

Position Description Completes and supervises team in the performance of complex technical support assignments involving test methods, problem resolution, product application, product development and data interpretation using comprehensive product knowledge. Works with customers and the internal engineering team in the support of existing, modified and new products. Job Responsibilities ies Helps customers conduct standard tests and prepares technical reports to resolve customer concerns/pro

Full-time

Technology Lead - Networking

Duluth, Georgia

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Today

Company Overview: Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. P

Full-time

IT Service Management jobs in Alpharetta, GA, USA