Remote
•
3d ago
Role SummarySeeking a senior ITSM Advisory Lead to provide governance and best-practice oversight for a Jira Service Management (JSM) implementation. This is an advisory role (not an implementer) focused on ITIL alignment, solution quality, and go-live readiness. Key ResponsibilitiesAct as ITSM & JSM subject-matter expert and client advisor Review JSM design: Incident, Request, Change, Problem, workflows, automation, SLAs Ensure alignment with ITIL and Atlassian best practices Provide independen
Easy Apply
Full-time
Depends on Experience










