IT Service Management jobs in Arlington Heights, IL

Lake Forest, Illinois

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Today

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 2

Full-time

USD 126,000.00 - 210,000.00 per year

Modern IT Service Management Manager

Chicago, Illinois

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Today

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries

Full-time

USD 94,400.00 per year

IT Asset Management Team Lead

Chicago, Illinois

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Yesterday

IT Asset Management Team Lead Primary Location: Chicago, IL V-Soft Consulting is currently hiring a IT Asset Management Team Lead for our premier client Chicago, IL. Education and Experience Bachelor's degree or higher in Computer Science, Information Technology, Experience managing enterprise asset inventories exceeding 5,000 assets and supporting multiple locations, departments, or business units Bachelor's Degree from an accredited college or university 7 years working in any of the followi

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Contract, Third Party

Depends on Experience

ITSM / Service Management Lead (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information Technology Service Management Plan and Service Management System for the USMEPCOM ENLIST program. This role provides enterprise-wide leadership for IT service-management governance, process integration, service-quality improvement, performance management, and ITIL best-practice adoption across all required service-management processes. The ITSM / Service Management Lead will establish the operating model

Full-time

IT Field Service Technician

Chicago, Illinois

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Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills HP Indigo or similar digital press experience preferred.Valid driver's licenseAbility to work independently and adapt to changing production needs.Willingness to run local break/fix service cases between deployments.Willingness to work flexible shifts, overtime, and weekends as needed.Travel Requirement: Significant out-of-state travel is required. Deployments can vary in length

Full-time

USD 23.00 - 25.00 per hour

QA Specialist - Service Management Quality (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. This role supports the Information Technology Service Management Plan and Service Management System by validating process implementation, standard operating procedure adherence, SLA/SLO performance, service quality, operational reporting, and continual-improvement activities across the program. The QA Specialist will conduct process audits, analyze performance

Full-time

IT Infrastructure Capacity Management Service Owner

Remote

•

Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

IT Manager, NetSuite and Service Operations

Rosemont, Illinois

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Today

Position Summary The IT Manager, NetSuite and Service Operations owns the health, roadmap, and delivery of the NetSuite ERP platform and the technology that runs field and customer service operations. In this role, you will serve as the functional and technical owner of NetSuite across finance, order-to-cash, procurement, inventory, and service, while making sure the people closest to the customer have tools that work. This role demands a hands-on leader who is equally comfortable configuring t

Full-time

USD 125,000.00 - 150,000.00 per year

ServiceNow Admin

Remote or Chicago, Illinois

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16d ago

Job Title: ServiceNow Admin Location: Chicago, IL / Onsite or remote both will work(Onsite Preferred) Duration: Contract Job Description:- Years of experience: genuine 15 20 years We are seeking an experienced ServiceNow Lead Administrator / Technical Platform Owner to provide hands-on technical leadership, administration, governance, and strategic oversight of our enterprise ServiceNow platform. This role serves as a senior internal technical authority for ServiceNow and combines advanced pla

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Contract, Third Party

Depends on Experience

IT Software Asset Management Analyst (ITSAM)

Remote

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21d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

IT Systems Management Analyst

Remote

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Today

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focuses on high-volume batch processing, workload automation, system monitoring, and maintaining operational stability across multiple LPARs. The position requires hands-on experience with Mainframe technologies, including CICS, DB2, and Workload Automation, within a large-scale ent

Full-time

IT Product Manager

Hybrid in Chicago, Illinois

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24d ago

Our client is a well-established financial services organization experiencing rapid growth. They are committed to delivering innovative, customer-centric solutions while maintaining a strong focus on operational excellence and technology advancement. With an expanding national footprint, the company offers a dynamic environment where talented professionals can contribute to meaningful transformation and long-term success. Were hiring a hands-on Product Manager to link its business departments wi

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Full-time

130,000 - 165000

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Banking & Insurance (Financial services)

Chicago, Illinois

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15d ago

About the Role Our client is a private equity-backed global technology and digital transformation services organization headquartered in Dallas, Texas. The company helps enterprises address complex business and technology challenges through capabilities spanning Cloud, Data & Analytics, Artificial Intelligence, Digital Transformation, Application Modernization, and Managed Services. We are seeking an experienced Client Partner to manage and grow strategic client accounts, with a strong preferenc

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Full-time

1,70,0000+

Director/Senior Director, Digital Transformation (IT Services)

Chicago, Illinois

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Today

Ankura is a team of excellence founded on innovation and growth. Practice Overview Ankura's Digital Transformation practice helps clients modernize their organizations through technology, data, analytics, automation, and AI. Our IT Services professionals help clients establish high-performing, secure, reliable, and scalable IT functions that enable business transformation and growth. Role Overview We are seeking a Senior Director or Director to help lead and grow our IT Services capabilities

Full-time

USD 110,000.00 - 200,000.00 per year

ServiceNow Developer

Chicago, Illinois

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Today

Responsibilities Sentinel is seeking a ServiceNow Developer to support one of our largest customers. The ServiceNow Developer is responsible for the technical configuration, customization, scripting, workflow automation, integrations, and ongoing maintenance of the organization's ServiceNow platform. This role focuses on supporting core IT Service Management (ITSM) capabilities, developing Service Catalog solutions, automating business processes, and collaborating with IT teams and business sta

Full-time

USD 45.00 - 55.00 per hour

IT Infrastructure Capacity Management Service Owner - Remote

Remote

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13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

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Third Party, Contract

Depends on Experience

Field IT Technician

Chicago, Illinois

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Today

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the

Full-time

USD 60,000.00 per year

Executive Technical Support, IT Service Desk

Chicago, Illinois

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Today

Invenergy is North America's largest privately held developer, owner, and operator of power infrastructure. With 25 years of trusted execution, we deliver reliable, affordable energy through a diverse portfolio that includes natural gas, solar, land-based wind, energy storage, transmission, and domestic manufacturing. Headquartered in Chicago, we develop, own, and operate large scale projects that power communities and support the energy future. Invenergy follows a hybrid schedule, working in o

Full-time

USD 88,000.00 - 108,000.00 per year

Director, US IT Asset Management

Chicago, Illinois

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Today

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing We are seeking an experienced leader to oversee

Full-time

USD 165,000.00 - 240,000.00 per year

IT Service Management jobs in Arlington Heights, IL, USA