IT Service Management jobs in Arlington, TN

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

ServiceNow Developer

Arlington, Tennessee

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2d ago

ServiceNow Developer Location: Memphis, TN | Onsite Preferred Overview We are seeking an experienced ServiceNow Developer to help expand and improve an established ServiceNow environment. This role will focus heavily on developing forms, workflows, automations, catalog items, and portal-based request experiences. The ideal candidate will have strong hands-on experience with IT Service Management, Flow Designer, and Service Catalog development. This is a great opportunity for someone who enjoys

Contract

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

ServiceNow System Administrator & Team Supervisor

Memphis, Tennessee

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Today

The ServiceNow System Administrator and Team Supervisor provides technical leadership, platform governance, and operational oversight for West Fraser's ServiceNow environment as well as Supervisor responsibilities for the ServiceNow Team. This role ensures stability, scalability, and continuous improvement of the IT Service Management (ITSM) platform while guiding a ServiceNow team of Developers and Business Analysts and collaborating with cross-functional technology and business stakeholders. T

Full-time

IT Organizational Change Management Consultant

Memphis, Tennessee

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Today

Job Description Position Title: IT Organizational Change Management Consultant Category/Shift: Salaried Full-Time Pay Range: $112,000 - $124,500 Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Physical Location: 1740 International Drive Memphis, TN 38197 The Job You Will Perform: This role supports successful IT project delivery by leading Organizational Change Management (OCM) activities that he

Full-time

USD 112,000.00 - 124,500.00 per year

Product Engineer

Memphis, Tennessee

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Today

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: R&D Team Manager Your role and responsibilities: ABB Electrification Installation Products is seeking an R&D Engineer to join our Premier Products R&D team. As part of our team, you'll support innovation and maintain products in industry-leading

Full-time

Tier 2 Help Desk

Memphis, Tennessee

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Today

Job#: 3041945 Job Description: Tier 2 Help Desk Location: Memphis, Tennessee (Onsite) *Must be willing and able to work 2nd Shift Hours: 3PM-12AM CST * Role Overview We are seeking experienced Tier II Technicians to support a large-scale hospital migration project. This role will serve as a senior technical resource during the phased relocation of IT equipment and end-user devices across the hospital campus. The Tier II Technician will be responsible for advanced troubleshooting, deployment

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Full-time

$27 - $27 per hour

Tier 1 Help Desk

Memphis, Tennessee

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Today

Job#: 3045484 Job Description: Tier 1 Help Desk Location: Memphis, Tennessee (Onsite) Schedule: 3pm-12am CST Role Overview We are seeking a Tier 1 Help Desk professional to join our team. This role is focused on providing initial technical support to end-users. The position requires an individual who can address and resolve basic technical issues in a timely and efficient manner, ensuring a high level of customer satisfaction. You will be the first point of contact for technical assistance.

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Full-time

$20 - $22 per hour

Research Contract Project Manager

Memphis, Tennessee

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Today

Job#: 3045244 Job Description: Memphis,TN Contract Project Manager (Contract) - Research Information Services Description To manage complex infrastructure and development projects within the Research Information Services group at St. Jude Children's Research Hospital. This role supports basic science research by overseeing projects involving High-Performance Computing (HPC) hardware installations, laboratory instruments, and cloud environments. The PM will be responsible for coordinating depl

Easy Apply

Full-time

$55 - $60 per hour

Senior Software Engineer - Enterprise Search

Memphis, Tennessee

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Today

Job Description SUMMARY To deliver desired, sustainable business outcomes and assure the integrity and continuity of our systems. This position is responsible for the development, maintenance, and support of AutoZone's hardware, software and/or network systems. This includes teaching domain expertise, providing technical guidance and mentoring, supporting the customers, resolving problems, and training as required. RESPONSIBILITIES Participate in any and potentially all roles of the systems

Full-time

Senior ServiceNow Developer_Remote

Remote

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5d ago

Role: Senior ServiceNow Developer Location: Remote Long Term Must have Active Certifications mentioned below. Primary Responsibilities CSM Configuration & Development: Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows based on technical designs and architecture blueprints.Workflow Automation Execution: Implement low-code automation using Flow Designer and Process Automation Designer (PAD) to build st

Easy Apply

Third Party, Contract

Depends on Experience

Sr ServiceNow Developers @ Remote

Remote

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9d ago

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

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Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

Senior Integration Developer - Oxalis

Remote

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6d ago

Are you anengineeringmindedconsultant who loves diving into messy infrastructures, building whatdoesntexist, and helping clients navigatemissioncriticaltransformations? If so, read on! About Us Ifitshigh-stakes, high-security, orhighly complexOxalis is built for it.Werea consulting and technology partner for the organizations that keep the world running: life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers with missions too critical to fail. We se

Full-time

105,000 - 140,000

ServiceNow ITSM / ITAM / ITOM / CSM / FSM

Remote

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3d ago

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Se

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Contract, Third Party

$60 - $70

IT Service Management jobs in Arlington, TN, USA