IT Service Management jobs in Bolingbrook, IL

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Manager, IT Service Desk & Field Services

Clarendon Hills, Illinois

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Today

Our client is seeking a IT Service Desk & Field Services Manager who will be responsible for leading and overseeing onsite IT Desktop Support Analysts who provide hands-on technology and IT Service Management (ITSM) support across corporate, manufacturing, and warehouse environments. This role ensures reliable, secure, and consistent IT operations across multiple locations by managing daily support activities, incident and request management processes, coordinating travel-based site coverage, an

Full-time, Third Party

90,000 - 115,000

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Manager - IT Service Desk / End User

Rosemont, Illinois

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11d ago

NO SPONSORSHIP - NO OPT (Contract To Hire) - IT Service Desk Manager BILL RATE: $50.00-$60.00/HOUR c2c END SALARY: $100k - $110k DURATION 6 MONTHS on contract Looking for a manager you will manage 650 end users and 3 people - desktop, laptops, iphones, ipads, windows. This is a hands on role. You will strategize, plan, hire-fire. All about service management. Ability to travel up to 15% as needed, they need to modernize Leadership of the service desk team supporting US domestic, Mexico, an

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Full-time

$100,000 - $110,000

Service Desk Manager - IT

Franklin Park, Illinois

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20d ago

We are unable to sponsor as this is a permanent full-time role This is a Contract to Hire Position Responsibilities & Qualifications Experience managing service desk operating budgets and software license stewardship at the endpoint.Experience supporting global colleagues across time zones including Mexico and India.Experience with Jira Service Management or another similar ITSM solution.Experience with major incident management and incident commander practices.Experience with Windows Autopilot,

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Full-time

Depends on Experience

ServiceNow - ServiceNow IT/OT Asset Management (ITAM) - Senior - Tech Cons - Open Location

Chicago, Illinois

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Today

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some

Full-time

USD 102,500.00 - 187,900.00 per year

ServiceNow -ServiceNow IT/OT Asset Management (ITAM) - Manager - Tech Cons - Open Location

Chicago, Illinois

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Today

Full-time

USD 142,600.00 - 261,500.00 per year

ServiceNow - ServiceNow IT Operations Management (ITOM) Manager - Tech Cons - Open Location

Chicago, Illinois

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Today

Full-time

USD 142,600.00 - 261,500.00 per year

ServiceNow - ServiceNow IT/OT Asset Management (ITAM) Senior Manager - Tech Cons - Open Location

Chicago, Illinois

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Today

Full-time

USD 171,600.00 - 392,100.00 per year

ITSM / Service Desk Lead

Oak Brook, Illinois

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Today

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or equivalent ITSM platform), drives ITIL process maturity, ensures SLA achievement, and provides governance over Incident, Problem, Change, and Request Management processes across the enterprise. Key Responsibilities <>Service Desk Lea

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Full-time

USD 93750-125000

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Operations Manager

Downers Grove, Illinois

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Today

We are Glanbia, a better nutrition company, home to consumer brands and ingredients that help people around the world feel strong, nourished, and to perform well at any age. We play into the growing market trends of active lifestyles and, health and wellness! We are hiring an IT Operations Manager who will be responsible for overseeing the IT Operations team and ensuring the delivery of high-quality on site (office, warehouse, plant) IT support services across the organization. You will partner

Full-time

USD 190,000.00 per year

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr. ServiceNow Developer

Hybrid in Chicago, Illinois

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2d ago

Sr. ServiceNow Developer Control Chicago, IL - hybrid A Senior ServiceNow Developer builds, configures, and manages advanced applications and workflows on the ServiceNow platform to meet enterprise business needs. Key Responsibilities Platform Development: Write server-side and client-side scripts using JavaScript, Glide APIs, Business Rules, and Script Includes.Integrations: Connect ServiceNow with outside tools using REST and SOAP APIs.Workflow Automation: Build and improve automated processes

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Contract

Depends on Experience

Manager - Software Engineering DevOps

Hybrid in Chicago, Illinois

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4d ago

NO SPONSORSHIP - NO OPT Manager, Software Engineering DevOps Salary:$170k - $200k plus 15% Bonus LOCATION: Chicago, IL Hybrid 3 days onsite and 2 days remote You will lead a team of 6-10, 24/7 support, L1, L2 support. Application deployment container platform ops middleware support incident management monitoring observability configuration release engineering platform operations scripting automation SLA frameworks harness Jenkins Kubernetes apache kakfa splunk Dynatrace datadog. Lead L1 and L2

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Full-time

$170,000 - $200,000

Director, US IT Asset Management

Chicago, Illinois

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Today

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing We are seeking an experienced leader to oversee

Full-time

USD 165,000.00 - 240,000.00 per year

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Lab Technician

Naperville, Illinois

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Today

Job#: 3045553 Job Description: Lab Technician Location: Naperville, Illinois (Onsite) Role Overview The main function of the lab technician role will be to perform a variety of routine laboratory operations to assist scientists in making qualitative and quantitative analyses of a variety of materials. The ideal candidate will collaborate effectively with teammates to complete interdependent tasks and take part in troubleshooting challenges when needed. All roles require logging and setup of s

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Full-time

$21 - $22 per hour

IT Field Service Technician

Chicago, Illinois

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Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projectsExperience troubleshooting hardware, software, and networking issuesStrong customer service and client-facing communication skillsWillingness to commute long distances between customer sitesValid driver's licenseAbility to lift and carry equipment up to 50 lbs

Full-time

USD 23.00 - 26.00 per hour

IT Service Management jobs in Bolingbrook, IL, USA