IT Service Management jobs in Buffalo, NY

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Audit Manager - Institutional Services and Wealth Management (ISWM) Domain

Buffalo, New York

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Today

THIS POSITION WILL BE HYBRID 4 DAYS/WEEK ONSITE (1 DAY REMOTE) BASED OUT OF: BUFFALO NY, WILMINGTON DE, BRIDGEPORT CT, BOSTON MA, NYC , or ISELIN NJ. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATE. Overview This IT Audit Manager role will be responsible for managing, leading, and executing IT assurance activities over the technology environment supporting the Institutional Services (Capital Markets) and Wealth Management (ISWM) domain, while coaching team members to deliver high-qu

Full-time

USD 107,500.00 - 179,100.00 per year

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

NX CAM Applications Engineer

Buffalo, New York

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Today

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: NX CAM Applications Engineer Reporting To: Head, IT Section Work Schedule: Onsite - Buffalo, NY Moog is a performance culture that empowers people to ac

Full-time

USD 95,000.00 - 135,000.00 per year

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Maintenance Technician

West Seneca, New York

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Today

Job#: 3044486 Job Description: Seeking a Maintenance Technician to join a Food & Beverage company in West Seneca, NY. This is a Permanent Role. Position Overview We are seeking a skilled Maintenance Technician to install, troubleshoot, repair, and maintain industrial equipment, machinery, and facility systems in a manufacturing environment. Candidates must be available to work any shift (1st, 2nd, or 3rd), including weekends and holidays as needed. Key Responsibilities Diagnose mechanical eq

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Full-time

$59,300 - $65,500

Senior Cloud Data Engineer

Buffalo, New York

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Today

This role is four days onsite at our Seneca One Buffalo, NY location, with the flexibility to work from home one day per week Overview: The Senior Principal Cloud Data Engineer is a senior-level individual contributor responsible for defining, building, and evolving enterprise cloud data platform capabilities in Microsoft Azure. This role provides deep technical leadership across cloud data architecture, platform engineering, and enablement, ensuring that enterprise data solutions are scalable,

Full-time

USD 116,400.00 - 194,000.00 per year

Site System Administrator

Buffalo, New York

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 86,450.00 per year

Audit Consultant - Technology Infrastructure and Operations

Buffalo, New York

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Today

THIS ROLE WILL BE ONSITE 4 DAYS/WEEK (1 DAY REMOTE) BASED OUT OF: BUFFALO NY, WILMINGTON DE, BRIDGEPORT CT, or ISELIN NJ. MUST BE WITHIN A COMMUTABLE DISTANCE OR WILLING TO RELOCATE. Overview: We are seeking a highly motivated and experienced candidate to join our team in the role of Audit Consultant focused on the Technology Infrastructure and Operations space. This senior level individual contributor role is crucial in leading and executing complex technology audits across M&T's diverse produc

Full-time

USD 107,500.00 - 179,100.00 per year

Maintenance Supervisor

West Seneca, New York

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Today

Job#: 3044495 Job Description: Seeking a Maintenance Supervisor to join a growing company in West Seneca, NY. Position Summary We are seeking a hands-on Maintenance Supervisor to lead maintenance operations in a manufacturing environment. This role is responsible for supervising technicians, coordinating preventive and corrective maintenance activities, supporting equipment reliability initiatives, and ensuring compliance with safety and regulatory standards. Key Responsibilities Team Leaders

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Full-time

$81,700 - $114,000

Electronic Technician 1

Buffalo, New York

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Today

Job#: 3043905 Job Description: Electronic Technician 1 Location: Buffalo, New York (Onsite) Rate: $22 - $28 / Hour Role Overview An aerospace and defense client is seeking an Electronic Technician to join a team of qualified, diverse individuals. The qualified applicant will become part of an organization in Buffalo, New York, focused on the development and production of state-of-the-art Simulation Systems. This position is for the 2nd Shift, with hours from 4:00 PM to 12:30 AM. Key Respon

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Full-time

$20 - $28 per hour

Senior ServiceNow Developer_Remote

Remote

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5d ago

Role: Senior ServiceNow Developer Location: Remote Long Term Must have Active Certifications mentioned below. Primary Responsibilities CSM Configuration & Development: Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows based on technical designs and architecture blueprints.Workflow Automation Execution: Implement low-code automation using Flow Designer and Process Automation Designer (PAD) to build st

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Third Party, Contract

Depends on Experience

Sr ServiceNow Developers @ Remote

Remote

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9d ago

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

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Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Senior Integration Developer - Oxalis

Remote

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6d ago

Are you anengineeringmindedconsultant who loves diving into messy infrastructures, building whatdoesntexist, and helping clients navigatemissioncriticaltransformations? If so, read on! About Us Ifitshigh-stakes, high-security, orhighly complexOxalis is built for it.Werea consulting and technology partner for the organizations that keep the world running: life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers with missions too critical to fail. We se

Full-time

105,000 - 140,000

ServiceNow ITSM / ITAM / ITOM / CSM / FSM

Remote

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3d ago

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Se

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Contract, Third Party

$60 - $70

IT Service Management jobs in Buffalo, NY, USA