IT Service Management jobs in Illinois

Manager, North America IT Service Management

Chester, Illinois

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Today

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team t

Full-time

USD 123,500.00 - 164,700.00 per year

Modern IT Service Management Manager

Chicago, Illinois

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Today

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries

Full-time

USD 94,400.00 per year

Manager, IT Service Management

Lake Forest, Illinois

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Today

Company Overview Why Choose Us? Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 2

Full-time

USD 126,000.00 - 210,000.00 per year

IT Infrastructure Capacity Management Service Owner

Remote

•

Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

IT Software Asset Management Analyst (ITSAM)

Remote

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21d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

IT Asset Management Team Lead

Chicago, Illinois

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Yesterday

IT Asset Management Team Lead Primary Location: Chicago, IL V-Soft Consulting is currently hiring a IT Asset Management Team Lead for our premier client Chicago, IL. Education and Experience Bachelor's degree or higher in Computer Science, Information Technology, Experience managing enterprise asset inventories exceeding 5,000 assets and supporting multiple locations, departments, or business units Bachelor's Degree from an accredited college or university 7 years working in any of the followi

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Contract, Third Party

Depends on Experience

IT Systems Management Analyst

Remote

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Today

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focuses on high-volume batch processing, workload automation, system monitoring, and maintaining operational stability across multiple LPARs. The position requires hands-on experience with Mainframe technologies, including CICS, DB2, and Workload Automation, within a large-scale ent

Full-time

ITSM / Service Management Lead (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information Technology Service Management Plan and Service Management System for the USMEPCOM ENLIST program. This role provides enterprise-wide leadership for IT service-management governance, process integration, service-quality improvement, performance management, and ITIL best-practice adoption across all required service-management processes. The ITSM / Service Management Lead will establish the operating model

Full-time

IT Field Service Technician

Chicago, Illinois

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Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills HP Indigo or similar digital press experience preferred.Valid driver's licenseAbility to work independently and adapt to changing production needs.Willingness to run local break/fix service cases between deployments.Willingness to work flexible shifts, overtime, and weekends as needed.Travel Requirement: Significant out-of-state travel is required. Deployments can vary in length

Full-time

USD 23.00 - 25.00 per hour

QA Specialist - Service Management Quality (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks a Journeyman QA Specialist to provide service-management quality assurance for the USMEPCOM ENLIST program. This role supports the Information Technology Service Management Plan and Service Management System by validating process implementation, standard operating procedure adherence, SLA/SLO performance, service quality, operational reporting, and continual-improvement activities across the program. The QA Specialist will conduct process audits, analyze performance

Full-time

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

IT Infrastructure Capacity Management Service Owner - Remote

Remote

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13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

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Third Party, Contract

Depends on Experience

ServiceNow Admin

Remote or Chicago, Illinois

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16d ago

Job Title: ServiceNow Admin Location: Chicago, IL / Onsite or remote both will work(Onsite Preferred) Duration: Contract Job Description:- Years of experience: genuine 15 20 years We are seeking an experienced ServiceNow Lead Administrator / Technical Platform Owner to provide hands-on technical leadership, administration, governance, and strategic oversight of our enterprise ServiceNow platform. This role serves as a senior internal technical authority for ServiceNow and combines advanced pla

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Contract, Third Party

Depends on Experience

Dynatrace DevOps Engineer

Remote

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Today

The following requirement is open with our client. Title : Dynatrace Deveops Engineer Location : Remote Rate : $50/hr C2C or $45.45/hr W2 Duration : 12 Months Detailed Job Description We are seeking an experienced Senior Dynatrace Administrator Integration & Automation to manage and optimize enterprise monitoring and observability solutions. The ideal candidate will have strong hands-on experience with Dynatrace administration, tagging governance, ownership models, workflow automation, and IT

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Contract

45 - 50

Category Manager, IT

Remote

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6d ago

The IT Category Manager has both IT and Supply Management (SM) experience with skills required to find, engage, compete, and contract with service providers in the US and across the globe to meet a variety of demands. The Category Manager will have significant experience in supply management or IT business office roles, demonstrating expertise, the ability to manage IT suppliers, business clients, internal partners, and activities independently. Responsibilities The IT Category Manager will hav

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Contract

70 - 75

ServiceNow Solution Architect - Secret Clearance Required

Remote

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25d ago

MUST HAVE ACTIVE SECRET CLEARANCE OR HIGHER DUE TO FEDERAL PROJECT Lead the overall ServiceNow solution architecture and technical design for federal client implementations and modernization initiatives. Translate business and federal agency requirements into scalable, secure, and maintainable ServiceNow solutions. Design and govern solutions across ITSM, ITOM, CSM, HRSD, CMDB, Service Portal, and custom applications as required. Define platform architecture, integrations, data models, workflow

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Full-time

80 - 90

ServiceNow DeveloperRemote

Remote

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28d ago

Hello Connection, ServiceNow Developer Remote Must-have skills: TSM OR TSOM OR OMT Job Summary Key Responsibilities Design, develop, and customize ServiceNow applications and workflows.Develop and maintain Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer, and Integration Hub solutions.Configure and implement Service Catalog, Incident, Problem, Change, and Request Management modules.Build integrations with third-party applications using REST/SOAP APIs.Participate in re

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Third Party, Contract

Depends on Experience

Senior Consultant Moveworks & Enterprise AI Solutions

Remote

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Today

Job Title: Senior Consultant Moveworks & Enterprise AI Solutions Practice Area: Human Capital / HR Strategy & Technology Location: Remote Employment Type: Contract Position Summary We are seeking a Senior Consultant specializing in conversational AI and enterprise integrations to lead client implementations of the Moveworks AI Assistant platform. In this role, you will guide enterprise clients across discovery, architecture, configuration, testing, and deployment to transform IT and HR service

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Contract, Third Party

Depends on Experience

Account Manager

Remote or Hybrid in Washington, District of Columbia

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27d ago

Required Qualifications Should be able to build $ 2 M- $ 5 M in revenue in a year3 5 years of experience in Account Management, Client Services, IT Staffing, Project Coordination, or Business Operations within an IT services environment.Strong communication, presentation, and relationship management skills.Ability to engage and communicate effectively with senior leadership and executive stakeholders.Strong organizational skills with the ability to manage multiple priorities simultaneously.Exper

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Full-time

$80,000 - $110,000

IT Manager, NetSuite and Service Operations

Rosemont, Illinois

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Today

Position Summary The IT Manager, NetSuite and Service Operations owns the health, roadmap, and delivery of the NetSuite ERP platform and the technology that runs field and customer service operations. In this role, you will serve as the functional and technical owner of NetSuite across finance, order-to-cash, procurement, inventory, and service, while making sure the people closest to the customer have tools that work. This role demands a hands-on leader who is equally comfortable configuring t

Full-time

USD 125,000.00 - 150,000.00 per year

IT Service Management jobs in Illinois, USA