IT Service Management jobs in New York

Senior Associate, IT Service Management - Incident Management

Montvale, New Jersey

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Today

Job Title: Senior Associate, IT Service Management - Incident Management Team: Incident Management Response Team Role Overview: KPMG is currently seeking an Senior Associate, IT Service Management (Incident Management) to join our KPMG Technology organization as a critical member of the Incident Management Response Team. In this role, you will be pivotal in driving the ITIL Incident Management process, with the primary objective of restoring normal service operation as quickly as possible and mi

Full-time

IT Service Management Specialist (JVN-783067)

Hybrid in New York, New York

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17d ago

Job Title: IT Service Management Specialist (JVN-783067)Location: 2 Broadway Notes- This is Hybrid Role (3 days onsite / 2 days remote). Job Description The Financial Information Services Agency (FISA) has a vacancy for a Job Administration/Production Control Technician reporting to the night Shift Supervisor.This position is responsible for monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system.The jobs being run executed on either a z/OS mainframe, UNIX, o

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Third Party, Contract

$77 - $88

Application Developer-IT Service Management

New York, New York

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Today

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You ll be encouraged to challenge the norm, explore new ideas, and creat

Full-time

Global Service Management Lead (Manager)

New York, New York

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12d ago

Job Description Grant Thornton is seeking a Global Service Management Lead (Manager) to join the team. Approved office locations can be found below. The Global Service Management Lead (Manager) is accountable for defining and executing a unified, enterprise-wide IT Service Management (ITSM) strategy that enables consistent, scalable, and high-quality service delivery across a rapidly expanding global organization. This role serves as the central authority for ITSM governance, driving standardiz

Full-time

USD 112,000.00 - 160,000.00 per year

IT Service Desk Manager

New York, New York

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Today

Company Description Job Description The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting communi

Full-time

USD 150,000.00 per year

IT Field Service Technician

New York, New York

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Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projectsExperience troubleshooting hardware, software, and networking issuesStrong customer service and client-facing communication skillsValid driver's license and Willingness to commute long distances between customer sitesAvailability to support rotational schedules

Full-time

USD 22.00 - 26.00 per hour

IT Training & Knowledge Management Specialist

Kings Point, New York

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Today

Description: Hybrid in Kings Point, NY Our client seeks an IT Training & Knowledge Management Specialist to deliver Microsoft 365 and general IT training, develop user-focused documentation, and maintain knowledge assets. The role will facilitate onboarding sessions, manage SharePoint and intranet content, and analyze service desk trends to create proactive training. The specialist will support communications such as newsletters and cybersecurity bulletins, integrate training with ITSM tools,

Contract

Manager, IT Service Desk

New York, New York

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Today

Description Position at MTA Headquarters JOB TITLE: Manager, IT Service Desk SALARY RANGE: $160,963 - $189,990 DEPT/DIV: Information Technology SUPERVISOR: Director, IT Service Desk LOCATION: 2 Broadway, New York, NY 10004 HOURS OF WORK: 3:00 PM - 11:30 PM and 11 PM - 7:30 AM (7.5 hours/day) or as needed due to operational needs This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire. Open

Full-time

USD 160,963.00 - 189,990.00 per year

America Data Center | Service & Management Department - IT Project Management Associate (Non-application)

New York, New York

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Today

Introduction Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business. Overview This Associate will manage non-Appli

Full-time

USD 42,000.00 per year

IT Field Service Technician

Edison, New Jersey

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Today

Full-time

USD 22.00 per hour

IT Change Management Specialist

Greenwich, Connecticut

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Today

About the Company Interactive Brokers Group, Inc. (NASDAQ: IBKR), a member of the S&P 500, is a global financial services company headquartered in Greenwich, Connecticut, with offices in over 15 countries. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies. For more than four decades, Interactive Brokers has focused on technology,

Full-time

USD 120,000.00 per year

IT Business Analyst

New York, New York

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11d ago

IT Business Analyst - New York, NY - Contract- $68-78 Per HRThis is a contract position for an experienced IT Business Analyst in the Fixed Income domain, offering a hybrid work environment. The role requires strong analytical skills and extensive experience in trade life cycles and settlements. Familiarity with IT service management and database technologies is essential. Key ResponsibilitiesAnalyze and optimize the life cycle of Fixed Income trades from initiation to settlement.Collaborate wit

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Contract, Third Party

$68 - $78

IT Infrastructure Capacity Management Service Owner

Remote

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Yesterday

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

ServiceNow Architect

Jersey City, New Jersey

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16d ago

Job Title: Senior ServiceNow Architect Location: Jersey City, NJ (On-site) Duration: Contract Job Description:- We are seeking a highly skilled and experienced ServiceNow Technical Architect to oversee the development, customization, and integration of ServiceNow applications. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead a team of developers. CTA certification mandatory. Key Responsibilities: Platform Management: Oversee

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Contract, Third Party

Depends on Experience

Jira Specialist/Engineer

Hybrid in New York, New York

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2d ago

Title: Jira Specialist/Engineer Location: Hybrid New York, NY Length: 12 Months The Jira Specialist/ Engineer with 5 -7 years of hands-on technical experience. This person focuses on enterprise-level platform management, custom automation, complex integrations and governance. A would like to have is the ability to provide coaching, mentoring, and guiding product teams, leaders, and stakeholders through Agile adoption and transformation initiatives across a large government nyc enterprise. This

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Contract

50 - 65

Senior IT Asset Management Administrator

New York, New York

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Today

Job Description: Role Overview The IT Asset Management Administrator will have responsibilities for the accuracy, completeness, and lifecycle governance of Cboe's entire IT asset base - including servers, storage systems, networking equipment, and end-user computing (EUC) devices. This role works cross-functionally with Infrastructure, security, project teams, and vendor management to ensure assets are tracked and optimized from acquisition through retirement, and will have an extended focus on

Full-time

USD 107,525.00 - 158,125.00 per year

Senior ServiceNow Engineer

New York, New York

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Today

Company Description Job Description FOR CITY EMPLOYEES PERMANENT IN THIS TITLE ONLY The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofT

Full-time

USD 125,000.00 - 150,000.00 per year

ServiceNow Developer (ITSM)

New York, New York

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30+d ago

Hiring: ServiceNow Developer (ITSM) Location: New York (NY) We are looking for an experienced ServiceNow Developer with strong expertise in the ITSM module to join our team. Key Responsibilities: Develop and enhance ServiceNow ITSM modules (Incident, Problem, Change, CMDB) Configure workflows, business rules, UI policies, client scripts, and integrations Provide production support and troubleshoot platform issues Collaborate with cross-functional teams to deliver technical solutions Mainta

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Contract

50+

IT Service Technician

New York, New York

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Today

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in New York City, NY and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They coordinate and perform operation

Full-time

USD 25.50 - 25.50 per hour

IT Software Asset Management Analyst (ITSAM)

Remote

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21d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

IT Service Management jobs in New York, NY, USA