IT Service Management jobs in Pennsylvania

Director IT Asset Management Service Now

Philadelphia, Pennsylvania

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Today

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our e

Full-time

Depends on Experience

IT Infrastructure Capacity Management Service Owner

Remote

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2d ago

CONTRACT OPPORTUNITY IT Infrastructure Capacity Management Service Owner 6-Month Contract Role Overview We are seeking an IT Infrastructure Service Owner for a six-month contract assignment. This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. Contract Det

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Contract

Depends on Experience

IT Software Asset Management Analyst (ITSAM)

Remote

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22d ago

Position Title: ITAM Analyst (SAM) Location: Remote Duration: Long Term Assignment The ITAM Analyst Software Asset Management supports client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment. The Analyst helps

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Contract

$62 - $64

IT Infrastructure Capacity Management Service Owner - Remote

Remote

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13d ago

Position: IT Infrastructure Capacity Management Service Owner Duration : 6 months Location: Remote Mode of Work: Contract Role Overview We are seeking an IT Infrastructure Service Owner . This role supports the day-to-day ownership, performance, and continuous improvement of assigned infrastructure services. The contractor will coordinate across engineering, architecture, operations, and business stakeholders to help ensure reliable, scalable, and cost-effective service delivery. R

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Third Party, Contract

Depends on Experience

Con-Tech Con-Platforms-ServiceNow - IT Service Mgmt - ITSM - Manager - Multiple Positions - 1739815

Philadelphia, Pennsylvania

•

Today

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Consulting - Technology Consulting, Platforms, ServiceNow - IT Service Management (ITSM) (Manager) (Multiple Positions) (1739815), Ernst & Young U.S. LLP, Philadelphia, PA. Assists clients by providing insights and recommendations on how ServiceNow aligns with and ca

Full-time

USD 222,730.00 per year

IT Systems Management Analyst

Remote

•

Today

Project description Join Our Team: Innovating Health Care with Cutting-Edge Technology We are looking for an Associate Systems Management Analyst to support mission-critical enterprise Mainframe operations. The role focuses on high-volume batch processing, workload automation, system monitoring, and maintaining operational stability across multiple LPARs. The position requires hands-on experience with Mainframe technologies, including CICS, DB2, and Workload Automation, within a large-scale ent

Full-time

IT Field Service Technician

Pittsburgh, Pennsylvania

•

Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projectsExperience troubleshooting hardware, software, and networking issuesStrong customer service and client-facing communication skillsWillingness to commute long distances between customer sitesValid driver's licenseAbility to lift and carry equipment up to 50 lbsA

Full-time

IT Admin - Service Desk

Remote

•

Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

IT Service Desk Lead

Lancaster, Pennsylvania

•

Today

GENERAL DESCRIPTION: The IT Service Desk Lead plays a critical role in providing day-to-day support to High's end users and related end user systems. The lead, in conjunction with the Service Desk Technician, serves as the first point of contact for coworkers that need technical assistance. The lead will oversee and assist with IT Service Desk operations; which include assisting the Service Desk Technician to ensure that incoming support calls are answered; responding to support requests; creat

Full-time

Information Technology Generalist Administrator 2

Pennsylvania

•

Today

Salary: $89,996.00 - $136,842.00 Annually Location : Dauphin County, PA Job Type: Civil Service Permanent Full-Time Job Number: CSSC-2026-59704-01545 Department: Executive Offices Division: EX OA Entrprs Tchlgy Srvs Off Opening Date: 10/08/2026 Closing Date: 10/21/2026 11:59 PM Eastern Job Code: 01545 Position Number: 50355120 Union: Non-Union Bargaining Unit: A3 Pay Group: ST10 Bureau / Division Code: 00812800 Bureau / Division: EX OA Entrprs Tchlgy Srvs Off Worksite Address: 400 North Street C

Full-time

USD 89,996.00 - 136,842.00 per year

ServiceNow Admin

Remote or Chicago, Illinois

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17d ago

Job Title: ServiceNow Admin Location: Chicago, IL / Onsite or remote both will work(Onsite Preferred) Duration: Contract Job Description:- Years of experience: genuine 15 20 years We are seeking an experienced ServiceNow Lead Administrator / Technical Platform Owner to provide hands-on technical leadership, administration, governance, and strategic oversight of our enterprise ServiceNow platform. This role serves as a senior internal technical authority for ServiceNow and combines advanced pla

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Contract, Third Party

Depends on Experience

IT DESKSIDE SUPPORT ENGINEER

Pennsylvania

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11d ago

NOW OPEN | IT DESKSIDE SUPPORT ENGINEER Looking for an experienced Deskside/Field IT Support Engineer with strong hands-on troubleshooting skills to support a healthcare environment and keep critical operations running without disruption. Wexford, PA 15090 | Onsite / Field-Based Contract | Key Requirements: 4+ years Deskside / Field IT Support Windows Desktop & Laptop Troubleshooting Hardware & Peripheral Support Printers, Monitors, Docking Stations & Workstations IMAC Install, Move, Ad

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Contract

Depends on Experience

Category Manager, IT

Remote

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6d ago

The IT Category Manager has both IT and Supply Management (SM) experience with skills required to find, engage, compete, and contract with service providers in the US and across the globe to meet a variety of demands. The Category Manager will have significant experience in supply management or IT business office roles, demonstrating expertise, the ability to manage IT suppliers, business clients, internal partners, and activities independently. Responsibilities The IT Category Manager will hav

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Contract

70 - 75

ServiceNow Solution Architect - Secret Clearance Required

Remote

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25d ago

MUST HAVE ACTIVE SECRET CLEARANCE OR HIGHER DUE TO FEDERAL PROJECT Lead the overall ServiceNow solution architecture and technical design for federal client implementations and modernization initiatives. Translate business and federal agency requirements into scalable, secure, and maintainable ServiceNow solutions. Design and govern solutions across ITSM, ITOM, CSM, HRSD, CMDB, Service Portal, and custom applications as required. Define platform architecture, integrations, data models, workflow

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Full-time

80 - 90

Senior Consultant Moveworks & Enterprise AI Solutions

Remote

•

Today

Job Title: Senior Consultant Moveworks & Enterprise AI Solutions Practice Area: Human Capital / HR Strategy & Technology Location: Remote Employment Type: Contract Position Summary We are seeking a Senior Consultant specializing in conversational AI and enterprise integrations to lead client implementations of the Moveworks AI Assistant platform. In this role, you will guide enterprise clients across discovery, architecture, configuration, testing, and deployment to transform IT and HR service

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Contract, Third Party

Depends on Experience

Account Manager

Remote or Hybrid in Washington, District of Columbia

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28d ago

Required Qualifications Should be able to build $ 2 M- $ 5 M in revenue in a year3 5 years of experience in Account Management, Client Services, IT Staffing, Project Coordination, or Business Operations within an IT services environment.Strong communication, presentation, and relationship management skills.Ability to engage and communicate effectively with senior leadership and executive stakeholders.Strong organizational skills with the ability to manage multiple priorities simultaneously.Exper

Easy Apply

Full-time

$80,000 - $110,000

IT Financial Management Advisor

Remote

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2d ago

We are in search of an IT Financial Management Advisor II or IT Financial Management Advisor to join our Information Technology department in Spokane, Washington (Headquarters). This full-time position reports to the VP, Innovation and IT Planning and leads financial management, performance measurement and value realization practices that support informed technology investment and operational decisions across Information & Technology (I&T). The role partners with I&T leaders, Finance and busine

Full-time

Depends on Experience

ITSM / CMDB / ServiceNow Analyst

Remote

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9d ago

Maintains the ServiceNow platform's ITSM processes and CMDB accuracy for the integration program, ensuring incidents, requests, and assets tied to each acquisition are tracked and reportable. Reports to: Project Lead / Service Desk Lead Key Responsibilities Configure and maintain ServiceNow ITSM modules (Incident, Request, Change) for the integration program Own CMDB accuracy creating and updating configuration items for newly integrated sites, devices, and services Build and maintain reporting

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Contract

20 - 30

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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15d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

IT Manager - Support

Remote or Miami, Florida

•

Yesterday

RESPONSIBILITIES: Kforce's client in Miami, FL is seeking an IT Support Operations Manager. Summary: We're seeking an experienced IT Support Operations Manager to lead a nationally distributed support organization. This role combines IT service management, operational leadership, analytics, and process improvement. Key Responsibilities: * Lead and support a distributed IT support organization * Analyze ITSM/ticketing data, trends, and service metrics * Identify operational gaps and develop pol

Full-time

$90,000 - $100,000 annually

IT Service Management jobs in Pennsylvania, USA