IT Service Management jobs in Texas

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Service Delivery Manager Sr

Farmers Branch, Texas

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Today

Description Summary: Manages the Information Technology (IT) needs of assigned Business Segment(s) through staff and/or subordinate managers and supervisors. Integral in the development of strategy, planning, funding, and delivery of technology products and services to the Business Segment(s) and delivery partners. Duties and Responsibilities: Partners in developing /executing technology strategy and is responsible for end-to-end technology project execution including resource planning.Respon

Full-time

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Service Delivery Manager

Beaumont, Texas

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Today

Overview "ENGINEERING A BETTER TOMORROW". Our quality engineering, sustainable solutions and safety record inspire everything we do. Our diverse and inclusive workforce allows for all employees to feel valued and safe to give their opinions and improve our company. Tata Consulting Engineers USA, LLC, (TCE), is a multi-disciplinary engineering organization offering a full range of integrated engineering design, project support, procurement and construction management services to the energy and

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

IT Service Desk Manager

Denton, Texas

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Today

Title: IT Service Desk Manager Employee Classification: IT Service Desk Manager Campus: University of North Texas Division: UNT-Provost SubDivision-Department: UNT-University Library Department: UNT-University Library IT Services-141001 Job Location: Denton Salary: Depending on qualifications with a minimum of $51,744.00. FTE: 1.000000 Retirement Eligibility: About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Dento

Full-time

Compensation information provided in the description

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

IT Service Desk Specialist

Pasadena, Texas

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Today

Job Title: IT Support Specialist (Manufacturing & Plant Operations) Role Overview We are seeking a motivated and customer-focused IT Support Specialist to join our technology support team at a major manufacturing and chemical processing facility. In this role, you will serve as the primary technical point of contact for plant personnel, resolving Level 1 and Level 2 incidents, provisioning end-user hardware, and ensuring high-availability IT operations across a fast-paced industrial environment

Full-time

USD 62,400.00 - 116,500.00 per year

IT Service Desk Technician

Manor, Texas

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Today

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a re

Full-time

IT Technician I - Service Desk

Sugar Land, Texas

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Today

The IT Technician I serves as a Tier 1 (L1) Frontline Support resource for the IT Service Desk. This entry-level role is the first point of contact for all incoming incidents and service requests, providing initial triage, basic troubleshooting, and accurate ticket documentation and routing. The IT Technician I works under close supervision, uses documented knowledge articles and runbooks to resolve common issues, and escalates complex issues to Tier 2 or higher with complete documentation. Key

Full-time

Jira Service Management (JSM) Administrator

Houston, Texas

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3d ago

Jira Service Management (JSM) Administrator / ITSM Platform Owner Houston, TX | Onsite | Full-Time iSphere is looking for a Jira Service Management Administrator who has actually owned the environment, not someone who has just submitted tickets in Jira and added it to the skills section of their resume. Our client needs someone who understands how JSM supports the business from end to end. You will work with IT, Help Desk, technical teams, and business stakeholders to manage the platform, improv

Easy Apply

Full-time

$100000 - $150000

Azure Administrator with ServiceNow & ITIL_Hybrid@Any DC

Hybrid in Texas City, Texas

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3d ago

Role: Azure Administrator with ServiceNow & ITIL Location: Any Nearby Infosys DC Hybrid Contract Job Summary We are seeking an experienced Azure Administrator with ServiceNow and ITIL expertise to manage and support Microsoft Azure infrastructure while ensuring effective IT service management through ServiceNow. The candidate will be responsible for Azure administration, incident and change management, troubleshooting, monitoring, automation, and adherence to ITIL best practices. Key Responsibi

Easy Apply

Contract

Depends on Experience

Senior ServiceNow Developer_Remote

Remote

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5d ago

Role: Senior ServiceNow Developer Location: Remote Long Term Must have Active Certifications mentioned below. Primary Responsibilities CSM Configuration & Development: Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows based on technical designs and architecture blueprints.Workflow Automation Execution: Implement low-code automation using Flow Designer and Process Automation Designer (PAD) to build st

Easy Apply

Third Party, Contract

Depends on Experience

Sr ServiceNow Developers @ Remote

Remote

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9d ago

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

Easy Apply

Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

Tier 1 Call Center Agent

San Antonio, Texas

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Today

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent. This position is onsite and requires an active TS/SCI clearance. Job-Specific Essential Duties and Responsibilities: - Handles inbound and outbound customer contact including but not limited to voice, emails and online chat. - Listens actively to determine customer needs and answers questions. - Demonstrates courtesy, patience and professionalism while providing information to customers. - Research knowledge arti

Full-time

USD 25.00 per hour

Senior Integration Developer - Oxalis

Remote

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6d ago

Are you anengineeringmindedconsultant who loves diving into messy infrastructures, building whatdoesntexist, and helping clients navigatemissioncriticaltransformations? If so, read on! About Us Ifitshigh-stakes, high-security, orhighly complexOxalis is built for it.Werea consulting and technology partner for the organizations that keep the world running: life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers with missions too critical to fail. We se

Full-time

105,000 - 140,000

IT Service Management jobs in Texas, USA