IT Support Specialist jobs in Virginia

Fairfax, Virginia

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Today

SLA Monitoring: Proactively monitor and manage call and ticket queues to ensure all interactions are handled within established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). This includes tracking answer rates, response times, resolution times, and adherence to quality standards. Escalation Management: Serve as the primary point of contact for escalated customer issues, working to de-escalate situations and find effective resolutions. This may involve collaborating with

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Full-time

IT Support Specialist

Fort Belvoir, Virginia

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Today

IT Support Specialist Secret Clearance | Security+ Required **Night Shift Opening Only We are looking to hire an IT Administrator to provide support services for the Production, Scheduling and Controls Team, currently being supported by the existing hosting provider Defense Information Systems Agency (DISA). The Project, Scheduling, and Coordination (PS&C) Team provides job scheduling and monitoring functions, available 24x7. The PS&C team will perform enterprise scheduling and analysis util

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Full-time

IT Support Specialist

Fairfax, Virginia

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Today

IT Support Specialist Full-time Telework ship We are looking for an IT Support Specialist to join our team in support of the Enterprise Services program. This is a great opportunity for a night owl who thrives in a fast-paced, customer-focused environment. Job Description: Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the ent

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Full-time

IT Support Specialist II - Remote (AZ)

Remote or Tempe, Arizona

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Today

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

Full-time

IT Support Specialist

Remote or Hybrid

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Today

JOB DESCRIPTION Demonstrated technical proficiency with the ability to quickly adapt to and master new software, tools, and customer relationship management (CRM) systems such as Salesforce or Zendesk. Proven ability to learn and navigate new computer systems efficiently, ensuring seamless customer interactions and minimizing downtime. Proficient in Microsoft Office Suite (Word, Outlook, Excel), with strong experience in data management, report generation, and communication. Experience with Se

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Contract

$20-25/hr W2 + benefits

IT Support Specialist I

Herndon, Virginia

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Today

We are seeking an IT Support Specialist I (Help Desk Technician) at our corporate office in Herndon, VA. This is an entry level position. The position will provide the timely delivery of high-quality Level 1 services & support to all internal and external clients. Responsibilities Provide laptop and desktop PC support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applications.Answering phone requests and assisting users with requests for password

Full-time

IT Support Specialist - Senior Support

Remote or State College, Pennsylvania

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Today

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.If you are NOT a current empl

Full-time

USD 51,000.00 - 74,000.00 per year

IT Support Specialist - Tier II in Reston, VA

Reston, Virginia

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Today

ICF International is seeking an IT Support Specialist to work in our Corporate Information Technology (CIT) organization based in Reston, VA. ICF's IT Support Specialists provide mid-level analysis and technical support for the ICF employee user community, including multiple levels of users, management, and technical staff globally. Provides technical support to the organization's on-site and remote users for computer applications and hardware (e.g., PCs, PC peripherals, network).Provides end-us

Full-time

USD 50,135.00 - 85,229.00 per year

ASPD IT Support Specialist Team Member

Fort Belvoir, Virginia

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Today

Suvi is looking for an Army Special Program Directorate (ASPD) IT Support Specialist Team Member to work in Fort Belvoir, VA. Support DoD entity classified network infrastructure and application suite. To join our team of outstanding professionals, apply today! Responsibilities Responsibilities: System Analysis: work with stakeholders and system owners and perform systems analysis to determine hardware/software needs/requirements.System Design: perform system design activities, designing, devel

Full-time

Tier 1 IT User Support Specialist

Remote

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Today

Description & Requirements Maximus is seeking a Tier 1 IT User Support Specialist to support work with a Health client remotely. The Tier 1 Support Agent provides first-line support for end users by addressing technical issues, service requests, and incident tickets. The agent serves as the initial point of contact for users seeking assistance with systems, applications, and IT services, ensuring prompt and accurate resolution or escalation according to service-level agreements (SLAs). This po

Full-time

USD 22.93 per hour

IT Service Desk Support Specialist

Norfolk, Virginia

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Today

Overview DecisionPoint Corporation is seeking an IT Service Desk Support Specialist for the Norfolk Naval Shipyard IT Support Services contract. NNSY's mission is to safely return warships to the Fleet on time and within budget. The NNSY CIO (Code 109) provides comprehensive IT and telecom support that maintains Fleet readiness in logistics, maintenance, engineering, supply, legal, readiness reporting, emergency response, and more. The CIO installs, manages, and secures all shipyard networks and

Full-time

Junior IT Service Desk Support Specialist

Norfolk, Virginia

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Today

Overview DecisionPoint Corporation is seeking a Junior IT Service Desk Support Specialist for the Norfolk Naval Shipyard IT Support Services contract. NNSY's mission is to safely return warships to the Fleet on time and within budget. The NNSY CIO (Code 109) provides comprehensive IT and telecom support that maintains Fleet readiness in logistics, maintenance, engineering, supply, legal, readiness reporting, emergency response, and more. The CIO installs, manages, and secures all shipyard networ

Full-time

IT Infrastructure Specialist

Remote or Dallas, Texas

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Today

JOB SUMMARY An IT Infrastructure Specialist is a technically minded project coordinator and IT support specialist that utilizes successful organization techniques to manage multiple IT projects simultaneously, supporting current clinics and helping facilitate and support CityVet growth. It is the responsibility of the IT Infrastructure Specialist to work with members of the Technology Team, Vendors, interdepartmental connections, and the IT Leadership to find solutions for technology-related pro

Full-time

Systems Support Analyst (IT)

Remote or Phoenix, Arizona

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Today

Job Profile: IT Support Specialist 2 Job Family: IT Support Services Time Type: Full time Max Pay - Depends on experience: $63,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary: P

Full-time

USD 63,000.00 per year

Senior Desk Side Engineer

McLean, Virginia

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Today

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence. Learn more about 9th Way Insignia at Project Introduction 9th Way Insignia is seeking a Senior Desk Side Engineer to join our team sup

Full-time

USD 56,738.50 - 64,100.00 per year

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IT Support Specialist jobs in Virginia, USA