Remote
•
Today
Key Responsibilities Provide technical support for Salesforce and related third-party applications to internal and external users.Respond to support requests received via email, phone, and virtual meetings/webinars.Investigate, troubleshoot, and resolve application and technical issues.Log, document, track, and monitor incidents through Salesforce Helpdesk, Jira, or other incident management systems.Ensure incidents are categorized, prioritized, and assigned appropriately.Validate reported bugs
Full-time













