IT service management jobs in Maryland

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

Lead Analyst, IT Governance (Service Management)

Remote

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Today

Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and eac

Full-time

USD 74,997.00 - 92,021.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Yesterday

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

IT Asset Management Administrator, Lead

Rockville, Maryland

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Today

Job Title: IT Asset Management Administrator, Lead Location: Rockville, MD Clearance: Public Trust Sponsorship: No sponsorship assistance is available for this position. Onsite: 5 Days Job Overview: LCG is seeking an experienced IT Asset Management Administrator, Lead to support the Health Resources and Services Administration at HRSA Headquarters in Rockville, Maryland. The IT Asset Management Administrator, Lead is responsible for the full lifecycle management, accountability, reconciliat

Full-time

USD 100,000.00 - 130,000.00 per year

ServiceNow Developer

Remote

•

Yesterday

Job Title: ServiceNow DeveloperProject Duration: 12+ Months Location: Lexington, MA Remote Duration: Full-Time Contract Position OverviewThe Human Resources department is modernizing its employee services using the ServiceNow platform. As part of this transformation, we are seeking a ServiceNow Developer with strong platform development skills and experience with or interest in Human Resources Service Delivery (HRSD). This role reports directly to the HRIS Manager and will work closely with othe

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Contract

80 - 85

Business Process Analyst / Technical Writer

Remote

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10d ago

Title - Business Process Analyst / Technical Writer Client - NOAA Location - Remote Duration - 1 year contract Key Responsibilities Meeting Attendance and Information Gathering Attend up to four to five virtual meetings per week with NOAA OAR administrative teams and up to three to four per week with portal development staff. Come to each session prepared with a structured agenda and specific open questions rather than attending passively. Capture meeting minutes, decisions, and action items,

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Full-time

Depends on Experience

ServiceNow Certified Technical Architect (CTA)

Remote

•

Yesterday

We are looking for a ServiceNow Certified Technical Architect (CTA) with 12+ years of overall IT experience and 8+ years of ServiceNow architecture/implementation experience. Must Have:ServiceNow CTA Certification MandatoryCSA & CAD certificationsMultiple CIS certifications preferredEnterprise ServiceNow architecture and transformation experienceStrong experience across ITSM, ITOM, ITAM, HRSD, CSM, SPM, SecOps, IRM/GRC, and AI/Now AssistExperience with platform governance, modernization, integr

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Third Party, Contract

63 - 75

Sr ServiceNow Developers @ Remote

Remote

•

Today

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

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Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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2d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

ServiceNow Certified Technical Architect (CTA)

Remote

•

Yesterday

Role :- ServiceNow Certified Technical Architect (CTA) Location :- Remote, USA Note: Client is not willing to sponsor any visa. = ServiceNow Certified Technical Architect (CTA) Mandatory Experience12+ years of overall IT experience8+ years of ServiceNow architecture and implementation experienceProven experience leading large-scale enterprise ServiceNow transformationsExperience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist) Mandatory

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Contract, Third Party

$60 - $65

IT Equipment Refresh Technician

Crownsville, Maryland

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7d ago

Responsibilities: Device Setup and DeploymentImage or reimage laptops, desktops, and tablets using DoIT s latest Windows 10 or Windows 11 Gold Image. Unpack equipment and inspect it for damage. Perform BIOS updates and join computers to the domain. Install and configure approved software and productivity applications. Configure IP addresses when required. Connect docking stations, monitors, keyboards, mice, power supplies, printers, and other peripherals. Deliver and set up equipment for end use

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Full-time

$30 - $40

ServiceNow ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Today

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Se

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Contract, Third Party

$60 - $70

Technical Peoplesoft Applications Manager

Remote

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12d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Hybrid in RI-would consider remote for qualified out of state candidate $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were

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Contract

98 - 100

SAP WM Solution Architect - Remote

Remote

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Yesterday

We are currently looking to hire an SAP WM Solution Architect and we believe your skills and expertise are a better match for this role. We have an exciting career opportunity for you with one of our esteemed clients at Remote NJTECH is a globally managed IT services, IT consulting and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. We play a major role in helping our clients to achieve their objectives at the highest level

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Contract

$0 - $0

ServiceNow Solution Architect - ITSM/Platform

Remote

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3d ago

Title: Solutions Architect - ITSM Certifications Required: CSA, CTA, ITSM Location: Remote Additional Details Strong Solution Architect with focus on ITSM/Platform to work with BPC to design and solution the ITSM application for customer. Review the existing configuration and lift and shift the config and foundation from the existing instance to new instance.Needs to have Telecom project experiences.Expect ambiguity, fast pace, need a proactive experience resource.Working in Eastern Time zone.

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Part-time

Depends on Experience

Regulatory Compliance SME – ITSM/CMDB - W2

Remote

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9d ago

Job Title: Regulatory Compliance SME ITSM/CMDBLocation: RemoteDuration: 12+ monthsType: Contract W2JOB DISCRIPTION:-Job Summary: We are seeking a Regulatory Compliance Subject Matter Expert (SME) to support the assessment and implementation of an ITSM/CMDB solution. The resource will work closely with the Assessment and Implementation team to ensure the selected tool and its implementation comply with client regulatory requirements. The role will provide expert guidance on regulatory interpreta

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Contract

Depends on Experience

ServiceNow Certified Technical Architect (CTA)

Remote

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Today

Experience 12+ years of overall IT experience8+ years of ServiceNow architecture and implementation experienceProven experience leading large-scale enterprise ServiceNow transformationsExperience across multiple ServiceNow product lines (ITSM, ITOM, CSM, HRSD, ITAM, SPM, SecOps, IRM/GRC, AI/Now Assist)Mandatory Certifications ServiceNow Certified Technical Architect (CTA) MandatoryCSA (Certified System Administrator)CAD (Certified Application Developer)Multiple CIS certifications (ITSM, ITOM, H

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Contract, Third Party

Depends on Experience

IT service management jobs in Maryland, USA