ITIL jobs in Bolingbrook, IL

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Field Support Manager

Oak Brook, Illinois

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Today

Field Support Manager Salary: $86,250-$115,000 Position Summary The Field Support Manager is responsible for leading a team of Level 2 Field Support Technicians who provide onsite and remote support across corporate locations. This role ensures the delivery of high-quality end-user support services, drives operational excellence, manages escalations, and develops technical support personnel to meet business and customer needs. Key Responsibilities <>Team Leadership & People Management Lead, co

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Full-time

USD 86250-115000

ITSM / Service Desk Lead

Oak Brook, Illinois

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Today

ITSM / Service Desk Lead Salary: $93,750-$125,000 Position Summary The ITSM / Service Desk Lead is responsible for the leadership and governance of Level 1 Service Desk operations and the organization's IT Service Management framework. This role owns ServiceNow (or equivalent ITSM platform), drives ITIL process maturity, ensures SLA achievement, and provides governance over Incident, Problem, Change, and Request Management processes across the enterprise. Key Responsibilities <>Service Desk Lea

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Full-time

USD 93750-125000

Manager, IT Service Desk & Field Services

Clarendon Hills, Illinois

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Today

Our client is seeking a IT Service Desk & Field Services Manager who will be responsible for leading and overseeing onsite IT Desktop Support Analysts who provide hands-on technology and IT Service Management (ITSM) support across corporate, manufacturing, and warehouse environments. This role ensures reliable, secure, and consistent IT operations across multiple locations by managing daily support activities, incident and request management processes, coordinating travel-based site coverage, an

Full-time, Third Party

90,000 - 115,000

Technician, Data Center Operations

Chicago, Illinois

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Today

Overview Job Purpose The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice. The DCT will carry out Data Center tasks as directed, work could be project based or tasks received via Service Now. In all cases the DCT will ensure that appropriate tasks follow the Change Control rules and support the task as documented by the requester. The DCT role also includes carrying o

Full-time

USD 67,000.00 - 77,300.00 per year

Regional Float System Administrator

Chicago, Illinois

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 76,830.00 per year

Site System Administrator

Chicago, Illinois

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Today

Full-time

USD 76,830.00 per year

IT Security Administrator III

Bolingbrook, Illinois

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Today

Job Summary: The Information Security Administrator has overall responsibility for the administration of the Information Security program for Giesecke+Devrient America, Inc (G+D). This includes the ongoing administration of G+D's security certifications for ISO 27001, PCI, and internal information security compliance. Serve as the subject matter expert in data security and act as a consultant in assisting other departments with IT Security process and documentation. Investigate findings to det

Full-time

USD 114,520.00 - 130,760.00 per year

BMC Helix Support Engineer

Chicago, Illinois

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Today

Job Description We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role. Summary: A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and advanced administrative/engineering support. They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting: Diagnose and resolve complex customer-repor

Full-time

USD 60.00 per hour

Production Support Engineer II

Chicago, Illinois

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12d ago

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll Be Doing As a Production Support Engineer II on the US Risk

Full-time

USD 83,100.00 - 115,400.00 per year

Enterprise Operations Senior Analyst

Chicago, Illinois

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Today

Enterprise Operations Senior Analyst (Major Incident Management / ITOC) Chicago, IL (Downtown) 2nd Shift - 3pm to 11pm - 5 days per week W2 only, no C2C CDW has an excellent opportunity for n Enterprise Operations Senior Analyst to lead Major Incident Management (MIM) efforts within a global 24x7 IT Operations Center. This role is ideal for a seasoned operational leader who excels in high-pressure outage situations, drives rapid service restoration, and helps maintain the stability of enterp

Contract

Depends on Experience

Principal Cloud Security and Vulnerability

Chicago, Illinois

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Today

Location: Chicago, IL Salary: $100.00 USD Hourly - $130.00 USD Hourly Description: Serve as the technical cloud security leader for enterprise-wide patching and vulnerability management initiatives across hybrid infrastructure environments, including on-premises systems and AWS cloud platforms. Partner closely with infrastructure, platform engineering, and security teams to strengthen the organization's cyber resilience, accelerate remediation efforts, and drive operational excellence. Key Re

Contract

Compensation information provided in the description

Cyber SDC - Firewall Engineer - Manager

Chicago, Illinois

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Today

:Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. PRACTICE DESCRIPTION: As a Firewall Operations Solution Architect/Network Sensing Analyst, you will be responsible for implementing and managing firewall and network sensing solutions to protect client networks from cyber threats. You

Full-time

USD 144,900.00 - 265,800.00 per year

Cyber SDC - WAF Operations Solution Engineer- Staff

Chicago, Illinois

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Today

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. PRACTICE DESCRIPTION: As a WAF Operations Solution Engineer, you will be responsible for implementing and managing Web Application Firewall (WAF) solutions to protect client applications from cyber threats. You will work within a team

Full-time

USD 82,500.00 - 136,000.00 per year

IT Asset and Operations Specialist

Palos Hills, Illinois

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Today

Posting Details Position Information Job Title IT Asset and Operations Specialist Classification Title Department Client Services Work Location ALL SITES Duties Under the direction of the Manager of Client Services, the IT Asset and Operations Specialist is responsible for the operational functions of the office and the full lifecycle management of IT systems and assets. This position ensures efficiency, compliance, and sustainability of office and IT operations by overseeing asset manageme

Full-time

USD 23.56 per hour

Cyber SDC - OT - Platform Integration Engineer

Chicago, Illinois

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Today

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. External Role Description Role Family OT Platform Integration / Operations Readiness Primary Focus Operational integration, platform readiness, documentation, control/evidence support, monitoring validation, and operational stabiliz

Full-time

USD 144,900.00 - 265,800.00 per year

Desktop Field Support

Chicago, Illinois

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Today

Job Details: Travel Requirements Travel to customer locations is an essential function of this role. Assignments are generally local; however, candidates may be required to travel anywhere within the United States based on operational requirements. Candidates must possess a valid driver's license and have reliable transportation. Candidates should be comfortable with frequent travel and working at multiple customer locations as business needs require. Approved mileage and eligible travel exp

Full-time

Sr ServiceNow CMDB (Remote)

Remote

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9d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

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Contract, Third Party

Depends on Experience

ITSM Service Excellence Leader

Chicago, Illinois

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10d ago

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we

Full-time

USD 137,400.00 - 240,400.00 per year

Integration Developer

Chicago, Illinois

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18d ago

Integration DeveloperPosition SummaryWe are seeking an experiencedIntegration Developerto join our growing technology consulting team. The ideal candidate will be responsible for designing, developing, implementing, and supporting integrations between enterprise IT Service Management (ITSM) platforms and third-party applications, databases, cloud services, and on-premises systems. This role requires strong software development skills, extensive systems integration experience, excellent communica

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Full-time, Third Party

ITIL jobs in Bolingbrook, IL, USA