ITSM jobs in New York, NY

Hybrid in New York, New York

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2d ago

Role: Senior ITSM Project Manager Location: New York NY (Hybrid) Fulltime (relocation assistance provided ) Immediate interview Job Description We are looking for an experienced ServiceNow Project Manager to lead the implementation of ServiceNow for our client.The ideal candidate will be responsible for overseeing the entire project lifecycle, ensuring timely delivery within a fixed-price contract structure while managing scope, risks, and client expectations. This role requires strong expertise

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Full-time

$160,000 - $200,000

ITSM Global Lead Consultant

Hybrid in Edison, New Jersey

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9d ago

We are seeking an experienced IT Service Management (ITSM) Consultant/Contractor to lead the development and execution of a unified, enterprise-wide ITSM strategy that supports consistent, scalable, and high-quality service delivery across a growing global organization. As a key strategic partner, this person will serve as the central point of leadership for ITSM governance, process standardization, operational excellence, and continuous service improvement across multiple regions. The ideal ca

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Contract, Third Party

Depends on Experience

Regulatory Compliance SME ITSM/CMDB

Remote

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Today

Duration: 4 5 months with a possibility of extension upto 9 months No H1B. Job Summary: We are seeking a Regulatory Compliance Subject Matter Expert (SME) to support the assessment and implementation of an ITSM/CMDB solution. The resource will work closely with the Assessment and Implementation team to ensure the selected tool and its implementation comply with client regulatory requirements. The role will provide expert guidance on regulatory interpretation, compliance, audit readiness, and ris

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Contract

Depends on Experience

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

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Yesterday

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

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Contract

Depends on Experience

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

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11d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

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Contract

$60 - $70

Fresh service IT Tools Developer / Administrator

Remote or Hybrid in New York, New York

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3d ago

35+ yearsof experience administering or developing ITSM/service-management platforms.6+ years of hands-on Freshservice experiencepreferred.Strong experience configuring ITSM workflows, service catalogs, SLAs, approvals, and automation.Experience withFreshservice Workflow Automator.Experience working withREST APIs, webhooks, JSON, and authentication mechanisms such as OAuth.Scripting experience withPowerShell, Python, JavaScript, or similar technologies.Working knowledge of ITIL processes, partic

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Contract

Depends on Experience

Blockchain Incident Management Lead / Manager

Jersey City, New Jersey

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4d ago

Role:Blockchain Incident Management Lead / Manager Location: Jersey City, NJ (Onsite) Domain: Corporate & Investment Banking / Digital Assets Key Responsibilities Blockchain Incident Lifecycle: Oversee end-to-end logging, triage, and reporting of mainnet, testnet, and smart contract execution failures. Technical War Rooms: Coordinate rapid-response communication between smart contract engineers, node operators, security teams, and traditional banking infrastructure peers. Regulato

Third Party, Contract

Depends on Experience

Incident Reporting Manager- Blockchain/DLT Systems

Jersey City, New Jersey

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4d ago

Role: Incident Reporting Manager- Blockchain/DLT Systems Location: Jersey City, NJ (Onsite) Domain: Corporate & Investment Banking / Digital Assets Key Responsibilities Blockchain Incident Lifecycle: Oversee end-to-end logging, triage, and reporting of mainnet, testnet, and smart contract execution failures. Technical War Rooms: Coordinate rapid-response communication between smart contract engineers, node operators, security teams, and traditional banking infrastructure peers. Regulatory Compl

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Full-time, Third Party

Depends on Experience

IT Program Manager with MSP

Jersey City, New Jersey

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2d ago

IT Program Manager with MSP Jersey City, NJ (Need Local Candidates only) Position Overview We are seeking an experienced IT Program Manager for managing Managed Services Projects to lead the planning, execution, governance, and delivery of complex IT programs within a managed services environment. The Program Manager will oversee multiple concurrent applications, infrastructure, cloud, and service management projects while ensuring delivery against contractual commitments, SLAs, budgets, timelin

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Contract

Depends on Experience

Mobile Device Vulnerability Management & Configuration Compliance Engineer

New York, New York

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Today

Job Title: Mobile Device Vulnerability Management & Configuration Compliance Engineer Location: Springfield, IL / Boston, MA / NYC, NY (Hybrid) Employment Type: Long term contract Job Description:- The Mobile Device Vulnerability Management & Configuration Compliance Engineer will partner with internal stakeholders to design, validate, and operationalize an automated mobile device vulnerability scanning and configuration compliance capability across enterprise-issued mobile endpoints (iOS/iPad

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Full-time, Part-time, Contract, Third Party

Enterprise ServiceNow Architect

Hybrid in Woodbridge Township, New Jersey

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18d ago

Role: Enterprise ServiceNow Architect Location: Iselin, NJ (Hybrid) only EST zone Hybrid Exp: 15+ Years Must Need: Has Experience of multiple project delivery as Implementor (Hands on development) Well experienced with Platform management, Upgrades and License utilization Must have experience of managing Deployments (Update Set) migration and related automation Well versed with Custom App, Workspace & UI Builder development Hands-on experience of Integration design and development Experience

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Contract, Third Party

$80 - $85

ServiceNow Solution Architect

New York, New York

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6d ago

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Role: ServiceNow Solution Architect Location: NYC Midtown Duration: FTE/Direct Hire Summary: Under general supervision and in accordance with

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Full-time

Depends on Experience

Counterparty Credit Risk (CCR) Operations IT Cloud Engineer - 10+ Years - New York, NY

New York, New York

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3d ago

Role: Counterparty Credit Risk (CCR) Operations IT Cloud Engineer Location: New York, NY In-person Interview Must at New York, NY JD: Major Responsibilities: Exposure Management Application Support: Support key production operations for applications supporting EM, including EPE/PFE calculations, limit monitoring, what-if pre-trade intraday analysis, and reporting.Ensure platforms consistently meet the availability, performance/SLAs, and data-quality expectations of EM users during daily, intrada

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Contract, Third Party

Depends on Experience

Service Now Developer - ITSM - Remote

Remote

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Today

Service Now Developer - ITSM || USA Remote CAD certification is mandatory Key Responsibilities Gather and analyze business requirements and translate them into technical solutions on the ServiceNow platform Design and develop custom applications, custom rules, and platform customizations Configure and develop Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs Build and manage workflows using Flow Designer, including Flow Actions and Subflows Develop and support integrations u

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Contract

ServiceNow ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Today

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Se

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Third Party, Contract

$60 - $70

Senior Desktop Engineer

Tarrytown, New York

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Today

<>Senior Desktop Engineer Position OverviewOur client is seeking a Senior Desktop Engineer to join its IT organization. This is a hybrid role that will bridge responsibilities across the desktop support and infrastructure functions, making it an ideal opportunity for someone who has strong end-user computing expertise but also possesses a broader infrastructure and systems mindset. The Senior Desktop Engineer will have a strong desktop/end-user technology focus, supporting the deployment, admini

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Full-time

Depends on Experience

Regulatory Compliance SME – ITSM/CMDB - W2

Remote

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18d ago

Job Title: Regulatory Compliance SME ITSM/CMDBLocation: RemoteDuration: 12+ monthsType: Contract W2JOB DISCRIPTION:-Job Summary: We are seeking a Regulatory Compliance Subject Matter Expert (SME) to support the assessment and implementation of an ITSM/CMDB solution. The resource will work closely with the Assessment and Implementation team to ensure the selected tool and its implementation comply with client regulatory requirements. The role will provide expert guidance on regulatory interpreta

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Contract

Depends on Experience

Principle Program Manager (Insurance Domain & ITSM)

Remote

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Today

Overview / SummaryWe are seeking a Principal Program Manager to lead multiple large, complex enterprise-level programs. This role is responsible for developing program strategy, overseeing cross-functional execution, managing budgets and risks, ensuring governance compliance, and driving successful program outcomes. Key ResponsibilitiesPlan, develop, implement, and manage multiple large, complex enterprise programs.Coordinate cross-functional teams to minimize delays and ensure timely delivery o

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Full-time

Depends on Experience

Manager, IT Service Desk & End User Computing

Tarrytown, New York

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Today

About the RoleOur client is seeking an experienced Manager, IT Service Desk & End User Computing to lead a high-performing technical support organization serving a multi-site healthcare environment. This role is ideal for a hands-on technical leader who enjoys developing teams, improving service operations, and driving meaningful change. You'll oversee Service Desk and End User Computing operations while implementing IT Service Management (ITSM) best practices, improving operational metrics, and

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Full-time

Depends on Experience

Fresh works ServiceNow Admin

Remote

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3d ago

Role: Freshworks ServiceNowAdmin Location: - Remote ROLE_DESCRIPTION " Experience designing and supporting integrations between ITSM platforms and third-party systems; experience integrating with SailPoint, ADP, and/or Monday.com is a plus. Comfort using AI-enabled tools (e.g., scripting/automation assistants, low-code AI workflow builders) " ESSENTIAL_SKILLS " Freshservice ITSM platform Administration and support Freshservice/Freshworks administrator certification preferred Migr

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Third Party, Contract

Depends on Experience

ITSM jobs in New York, NY, USA