Interactive Voice Response jobs in Texas

Austin, Texas

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Today

Job Title: IVR/Contact Center with Java experienceWork Location: Austin, TX 78660 (Onsite)Contract duration: 12+ months ContractJob Description:Must have skills: Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development Good to Have Skills: NLU/NLP experience : Google NLP and entity modelling Detailed Job Description: Experience. experience with good knowledge in Contact Center, IVR and Java/J2EE technologies, Microservice and GCES development NLU/NLP experience : Googl

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Contract

Depends on Experience

IVR Tester

Dallas, Texas

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Today

End-to-End testing of IVR and Conversational AI solutions built on Google Dialogflow,

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Contract, Third Party

Depends on Experience

Java Developer – Contact Center / IVR & Google Cloud - W2 Only

Austin, Texas

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Today

Hi Title : Java Developer Contact Center / IVR & Google Cloud Location : Austin, TX (Onsite) Duration : 6 Months Contract Rate : $57/Hr On W2 Relevant Experience : 6Job Description:We are seeking an experienced software developer with strong knowledge of Contact Center solutions, Interactive Voice Response (IVR), Java/J2EE technologies, microservices, and GCES development. The ideal candidate will have experience building and integrating contact center applications and conversational experience

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Full-time

50 - 57

IVR/ chat User Experience & Reconciliation Specialist - Mobile Pay Operations

Austin, Texas

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29d ago

Job Title: IVR/ chat User Experience & Reconciliation Specialist - Mobile Pay Operations An IVR / Chat User Experience & Reconciliation Specialist focusing on optimizing automated customer service channelsspecifically Interactive Voice Response (IVR) phone menus and AI-powered chat systems (chatbots/virtual assistants). 5-10 years experience Job Description: We are looking for a meticulous IVR User Experience & Reconciliation Specialist to join our Mobile Pay Operations team. In this multifac

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Contract, Third Party

40 - 45

IVR Developer (Cisco CVP / Java)

Remote

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30+d ago

Location: Remote for Canadian Client Employment Type: Full-Time C2C/Incorporated welcome) About the RoleWe are seeking an experienced IVR Developer to join our team supporting enterprise contact center solutions for a bank. This role is ideal for a developer with strong expertise in Cisco CVP, Java, and contact center technologies, with hands-on experience building scalable customer self-service IVR applications and integrating them with backend systems. You will work closely with architects, bu

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Full-time

Depends on Experience

Technical Project Manager

Houston, Texas

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27d ago

Location: Houston, TX (Onsite) Key Responsibilities Understand requirements for inbound/outbound calling, IVR, ACD, skills-based routing, call queues, transfers, conferencing, voicemail, and call recording.Partner with engineering and telecom teams on SIP, SIP trunking, PSTN, WebRTC, SBCs, carrier integrations, and voice infrastructure.Drive integrations with CRM, workforce management, customer-data platforms, authentication, and third-party CCaaS systems.Define APIs, technical requirements, dat

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Full-time

130000 - 140000

Business Analyst_CCaaS_ Amazon Connect_Health Care_Remote

Remote

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Yesterday

Role:-Business Analyst Location:-Remote Mandatory key skills: Cloud contact center(CCaaS)(Amazon Connect),Business Analysis, Consulting Job Description We are seeking an experienced Contact Center Business Analyst (Senior BA) / Contact Center Discovery Consultant to support a large-scale contact center transformation initiative.The primary responsibility of this role is to lead discovery activities and document the current-state contact center environment, including customer journeys, agent wo

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Contract, Third Party

Depends on Experience

Amazon Connect Developer – Conversational AI (W2)

Remote

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Yesterday

URGENT HIRING | Business Process Designer Conversational AI Location: Remote USA Experience: 6+ Years Work Authorization: H-1B candidates may be considered Industry: Healthcare experience required Required Skills & Qualifications: 6+ years of experience in Conversational AI, business process analysis, and process mapping.Hands-on experience with Amazon Connect and contact flow design.Strong knowledge of IVR, Amazon Lex V2, and Amazon Q in Connect.Experience analyzing business requirements a

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Contract

Depends on Experience

Genesys Conversational AI Architect

Remote

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10d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

Software Engineer - IVR Lead

Plano, Texas

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Today

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us. An important part of the Toyota family is Toyota Financial Services (TFS), the finan

Full-time

Project Manager – Genesys / Contact Center (100% Exclusive Backfill)

Hybrid in Austin, Texas

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Today

Project Manager Genesys / Contact Center (100% Exclusive Backfill) Location: Austin, TX Work Arrangement: Hybrid 3 days onsite per week Job DescriptionWe are seeking an experienced Project Manager with a strong background in Genesys and contact center technologies to lead and manage contact center implementation, migration, integration, and modernization initiatives. This is a 100% exclusive backfill opportunity. We are looking for a qualified Project Manager who can coordinate cross-functiona

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Contract

Depends on Experience

Sr. MTS, AI & Agentic Architect

Austin, Texas

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Today

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the futur

Full-time

USD 217,600.00 - 290,500.00 per year

Senior RAVE Clinical Database Programmer

Remote or New Jersey

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14d ago

Job Description: The Senior RAVE Clinical Database Programmer participates in the design, development, validation, and maintenance of clinical study databases. This individual applies advanced knowledge of CRF design, database configuration, edit check programming, custom programming, reporting, system integrations, and CDMS functionality while partnering closely with Clinical Data Management and cross-functional study teams to support successful clinical trial execution. Key Responsibilities:

Full-time

Business Analyst

Remote

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Yesterday

Job Description: Business Analyst (BA) Domain: Healthcare, Pharmacy, Retail Required Skills: Business Analysis, IVR, Web Applications Location: Dallas, TX/ New York/ North Carolina Job Summary We are seeking an experienced Business Analyst to work with business stakeholders, technical teams, and end users to gather requirements, analyze business processes, and translate business needs into functional requirements. The ideal candidate should have domain experience in Healthcare, Pharmacy, or Reta

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Third Party, Contract

Depends on Experience

Senior Contact Center Engineer - Genesys

San Antonio, Texas

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24d ago

"I can be myself at work." You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stron

Full-time

USD 141,648.00 - 226,637.00 per year

People Services & Support Technology Lead

Austin, Texas

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Today

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through every

Full-time

Sr Info Sec Threat Hunting Specialist

Hybrid in Frisco, Texas

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Today

Sr Info Sec Threat Hunting Specialist The Sr Info Sec Threat Hunting Specialist identifies, analyzes, and reports on fraudulent activity and hidden threats targeting external clients. Under general supervision, this job uses defensive measures, digital forensic techniques, and information collected from a variety of sources to protect clients' accounts, personal data, and the organization's digital platforms from account takeover, new account fraud, and related threats. This job also works to im

Full-time

USD 92,400.00 - 112,000.00 per year

Senior Rave Clinical Database Programmer

Remote or New York, New York

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14d ago

Summary: The Senior RAVE Clinical Database Programmer participates in the design, development, validation, and maintenance of clinical study databases. This individual applies advanced knowledge of CRF design, database configuration, edit check programming, custom programming, reporting, system integrations, and CDMS functionality while partnering closely with Clinical Data Management and cross-functional study teams to support successful clinical trial execution. Key Responsibilities: Serve as

Full-time

Technical Support Engineer

Remote

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Today

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r

Full-time

USD 76,800.00 - 186,200.00 per year

Customer Service Representatives

Remote

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Today

Job Title: Customer Service Representatives Location: McKinney, TX Employer: 4Consulting, Inc Position Type: Full Time Worksite: Remote Position Summary 4Consulting, Inc is seeking a qualified Customer Service Representatives to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the clients project req

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Full-time, Third Party

Depends on Experience

Interactive Voice Response jobs in Texas, USA