Issue Tracking jobs in Cincinnati, OH, USA

Description This customer is seeking a highly skilled and motivated Service Desk Supervisor to lead their IT service desk team. This role is responsible for ensuring the efficient delivery of managing service desk operations, and driving continuous improvement in customer experience and service quality services. Key Responsibilities -Lead and mentor a team of IT support specialists. -Manage staffing, scheduling, and performance evaluations. -Promote a culture of accountability, collaboration, an