Austin, Texas
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Today
Description Provide day-to-day technical support for our Market Data Systems (issue triage, troubleshooting, and escalation as needed). Learn the system end-to-end: features, data flows, integrations, and common user workflows. Create, maintain, and improve documentation: user guides, runbooks, knowledge base articles, and onboarding materials. Gather, document, and validate business and user requirements for system enhancements and automation opportunities. Collaborate with Product, Engineering
Full-time
USD 45.00 - 60.00 per hour