•Ridgeland, Mississippi, USA
NOC Tier 3 Support Ridgeland, Mississippi This role is for a Service Provider, prior transport / fiber network experience preferred. RESPONSIBLITIES Analyze alarms and trouble indicators to identify problem areas and escalate appropriatelyDiagnose network alerts, events or issuesRecord customer incident tickets and assign based upon impact and urgency and provide detailed documentation of every incident.Perform root cause analysis on issues as assignedWork in a 24X7X365 work environment that req 