NICE Jobs

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NICE IVR consultant

Amaeyaa Technologies Inc

•

Fort Mill, South Carolina, USA

Third Party, Contract

Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Shift timings:11 AM to 8 PM EST
Easy Apply
Posted 11 days ago | Updated 11 days ago

NICE IVR Technical Lead

New York Technology Partners

•

Fort Mill, South Carolina, USA

Contract

Role : NICE IVR Technical Lead Duration : Long Term Contact Location : Fort Mill, SC United States Key Skills: NICE CXone (ACD, IVR, Studio, WEM, QM) Conversational AI. NICE Studio scripting & call flow design NLU integration (Dialogflow, Lex, LUIS) Telephony protocols (SIP, VoIP, WebRTC) Good to Have: Experience with omnichannel contact center solutions Familiarity with Co-Pilot and Autopilot features Exposure to cloud platforms (AWS, Azure) Knowledge of customer sentiment analysis Key Respon
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Posted 13 days ago

Systems Administrator (Gong / NICE Nexidia)

Innova Solutions, Inc

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Temple Terrace, Florida, USA

Full-time, Third Party

A client of Innova Solutions is immediately hiring for a Systems Administrator (Gong / NICE Nexidia) Position type: Contract Duration: Temple Terrace (Hybrid) Description: As a Systems Administrator (Gong / NICE Nexidia), you will :- Serve as the lead admin for Gong and NICE NexidiaManage user provisioning, roles, permissions, and license assignments.Monitor and maintain system integrations.Configure analytics dashboards, call filters, trackers and workflows.Ensure data integrity and troublesho
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Posted 10 days ago

NICE Architect/Lead

Capgemini America, Inc.

•

Charlotte, North Carolina, USA

Full-time

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you d like, where you ll be supported and inspired bya collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Key Responsibilities: Design and implement call flows using NICE CXone Studio, including ACD, IV
Posted 5 hours ago

NICE Architect/ LEAD

K-Tek Resourcing LLC

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Fort Mill, South Carolina, USA

Full-time

Hello, My name is Sanket Parate, and I work as a Technical Recruiter for K-Tek Resourcing. We are searching for Professionals below business requirements for one of our clients. Please read through the requirements and connect with us in case it suits your profile. Job Title: NICE Architect/Lead Location: Fort Mill, US Type: Fulltime Location: Fort Mill, US (Onsite at Client Location) Key Responsibilities: Design and implement call flows using NICE CXone Studio, including ACD, IVR, WEM, and
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Posted 4 days ago

Nice InContact CXone resource

Software People, Inc.

•

Lansing, Michigan, USA

Third Party, Contract

In person interview needed. Onsite from day 1 Location: Lansing, MI Duration: 12- 12+ months (High Possibility of Further Extensions) Responsibilities Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subje
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Posted 60+ days ago | Updated 13 hours ago

Vice President Customer Experience

Acunor Infotech

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Jersey City, New Jersey, USA

Full-time

Job Title: Vice President Customer Experience (CX) Location: Dallas, TX / New Jersey (2 positions) Employment : Fulltime Position Summary: We are seeking a dynamic and visionary Vice President Customer Experience (CX) to lead and shape the end-to-end CX strategy for our clients. The ideal candidate will possess deep expertise in CX transformation, digital engagement models, and emerging technologies such as CCaaS and conversational AI. This leader will drive strategic roadmap development, own
Easy Apply
Posted 5 hours ago

IT Project Manager (Contact Center)

iSpace, Inc

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Denver, Colorado, USA

Contract

IT'S A W2-CONTRACT POSITION, NO C2C / 1099 Position Title: IT Project Manager (Contact Center) Location: Denver, CO is preferred (would be working 3 days/month onsite) Duration: 6 - 12+ Months with strong possibility of an extension through 2026. Required Skills and Expertise: 3+ years of project management experience.Experience in serving as a PM for complex Contact Center project initiatives. Expertise with NICE CXOne or a similar contract center platform is ideal. Strong project budgeting e
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Posted 60+ days ago | Updated 5 hours ago

VoIP Analyst

Ledgent Technology

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Saint Paul, Minnesota, USA

Full-time

Job Title: VoIP Analyst Location: Hybrid - Near St. Paul, MN Employment Type: Direct Hire Compensation: Up to $80,000 annually Position Summary We are seeking a skilled and detail-oriented VoIP Analyst for a direct hire position located near St. Paul, MN. This hybrid role offers an exciting opportunity to work with modern enterprise communication platforms, including RingCentral UCaaS and NICE CXone. The VoIP Analyst will support the day-to-day operations, troubleshooting, and continuous imp
Easy Apply
Posted 11 days ago | Updated 2 hours ago

Help Desk/Desktop Support

Innova Solutions, Inc

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Austin, Texas, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Austin, TX (Hybrid Onsite position) Position: Help Desk Consultant Location: Austin, TX Employment: Contract Description: We are seeking a skilled and motivated IT Support role with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-relat
Easy Apply
Posted 11 days ago

Help Desk/Desktop Support

Innova Solutions, Inc

•

Oklahoma City, Oklahoma, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Oklahoma City, OK (Hybrid Onsite position) Position: Help Desk Consultant Location: Oklahoma City, OK Employment: Contract Description: We are seeking a skilled and motivated IT Support role with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with
Easy Apply
Posted 11 days ago | Updated 11 days ago

Azure Devops Engineer

eSolutionsFirst, LLC

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Vienna, Virginia, USA

Contract

Azure Devops Engineer Location : Onsite Vienna, VA/ Edison, NJ 6 Months contract laterhire (C2H) Job Description: Summary: The Sr DevOps engineer is responsible for maturing the devops processes for the Client s Machine Learning team.This maturation will include analyzing the existing processes and resources, assisting in developing a consistent deployment process that aligns with client standard, architecting new CICD pipelines, deploying development environments where necessary and creating
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Posted 6 days ago | Updated 7 hours ago

Gong Revenue Intelligence Admin

Beacon Systems, Inc

•

Temple Terrace, Florida, USA

Contract, Third Party

Job Description:Targeted Years of Experience: 2-4 yearsWorking Model: Hybrid- Tues, Wed in Office. Location: Temple Terrace, FLRole Summary:We are seeking a highly motivated and detail-oriented Applications Administrator to join our Revenue Technology Admin Team. This role will focus primarily on administering, optimizing, and supporting platforms related to Post-Contact Analytics and Revenue Intelligence. Applications such as Gong and NICE Nexidia. The ideal candidate will be passionate about o
Easy Apply
Posted 13 days ago | Updated 6 days ago

Help Desk/Desktop Support

Innova Solutions, Inc

•

Aurora, Colorado, USA

Contract

One of the client of Innova Solutions is immediately hiring for IT Help Desk Analyst - Aurora, CO (Hybrid Onsite position) Position: Help Desk Consultant Location: Aurora, CO Employment: Contract Description: We are seeking a skilled and motivated IT Support role with expertise in Hybrid Helpdesk and Desktop Support to join our growing IT team. The ideal candidate will provide technical support for both remote (helpdesk) and on-site (desktop) environments, assisting employees with their IT-relat
Easy Apply
Posted 19 days ago | Updated 11 days ago

IT Help Desk Support

Blue Signal

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Louisville, Kentucky, USA

Contract

IT Help Desk Support Join a nationally recognized healthcare network in delivering top-tier technology support to internal teams. This is an exciting opportunity for a skilled IT professional passionate about resolving technical issues, improving support systems, and collaborating across departments to keep operations running smoothly. You ll be at the heart of user support solving problems, guiding users, and keeping business systems efficient and dependable. **This is a contract position. Thi
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Posted 17 days ago

Cloud Engineer Azure

Digipulse Technologies, Inc

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Texas City, Texas, USA

Contract

Direct Client Requirement Client: Investments Role: Cloud Engineer Azure Location: TX preferred but open to hire from Boston, MA Digipulse Technologies, Inc (DTI) is a software solutions company offering focused IT services to fortune 1000 clients. We provide services in enterprise application development, system integration & support services for Insurance, Financial, Hospitality, Telecommunication, Pharmaceutical & Banking sectors. Job Description: HANDS ON EXPERIENCE IS A MUST. Feedback fro
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Posted 5 days ago

Contact Center Platform Architect

Vaco by Highspring

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Phoenix, Arizona, USA

Contract

Now Hiring: Contact Center Data & AI Architect (Phoenix, AZ) Shape the future of AI-powered customer experience in the enterprise. Were supporting a major enterprise through a full-scale cloud contact center transformationand we need a seasoned Contact Center Architect who thrives at the intersection of data strategy, CCaaS migration, and AI enablement. If you're fluent in Genesys, Five9, NICE, or similar platformsand can design scalable data pipelines while partnering with AI/ML teams to build
Easy Apply
Posted 26 days ago | Updated 18 days ago

Project Engineer - Commercial Construction

Jobot

•

West Sacramento, California, USA

Full-time

Fast-growing Sacramento hiring a PE for commercial projects! This Jobot Job is hosted by: Matt Rodrigues Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $100,000 per year A bit about us: Based in Sacramento, we are a well-established and growing that specializes in commercial construction. Our experience ranges from small commercial projects to large pre-engineered metal buildings. Currently, we are hiring a Project Engineer for
Posted 18 hours ago | Updated 6 hours ago

Senior Project Engineer - Construction

Jobot

•

Camas, Washington, USA

Full-time

Top commercial and multifamily builder hiring a Sr. PE! This Jobot Job is hosted by: Matt Rodrigues Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $110,000 per year A bit about us: Based in the Portland area, we are a well-established that specializes in commercial and multifamily construction. This includes both ground-up and renovations, with projects typically ranging from $5-50M in value size. Due to growth, we are hiring a
Posted 1 day ago | Updated 6 hours ago

Project Engineer - Construction

Jobot

•

Saratoga, California, USA

Full-time

This Jobot Job is hosted by: Matt Rodrigues Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $120,000 per year A bit about us: We are a well-established and growing that has been building for 30+ years. Project types include commercial, multifamily, educational, healthcare, industrial, retail, and more. Due to growth, we are hiring a Project Engineer. The first job is a ground-up $70M assisted living facility expected to last three
Posted 3 days ago | Updated 6 hours ago