Atlanta, Georgia
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Today
Position Overview: Seeking a hands-on technical support professional to own wireless network and device issues from detection through resolution. This role troubleshoots eSIM and physical SIM (pSIM) provisioning, activation, messaging, voice, and service-assurance issues while coordinating with carrier partners and internal teams. The ideal candidate is an issue driver who applies solution-architecture thinking, evaluates broader service impact, and maintains ownership until issues are fully re
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