Problem Management jobs in Remote

Lafayette, Louisiana

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Today

IT Problem Management Analyst ** Position Description CGI is seeking an IT Problem Management Analyst to support enterprise problem management and operational excellence within a large scale financial services technology environment. This role will focus on identifying the underlying causes of recurring production and operational issues, recognizing systemic patterns across applications and teams, and driving corrective actions that improve reliability and resiliency. The analyst will review inc

Full-time

USD 76,900.00 - 123,800.00 per year

The Major Incident and Problem Management Manager

Wellesley, Massachusetts

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Today

Job#: 3056430 Job Description: Apex Systems is a world-class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for a Major Incident and Problem Management Manager. For applicants who are interested in this opportunity, send your updated resume to Gabriel Ortega, Account Manager, at . Here are the details: Position: Major Incident and Problem Management Manager Location: Remot

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Full-time

$50 - $56 per hour

Manager Incident & Problem Management

West Palm Beach, Florida

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Manager Incident & Problem Management in West Palm Beach, FL. Responsibilities: Critical Incident Response: * Lead the Major Incident Management (MIM) process for all Priority 1 (Critical) and Priority 2 (High) SAP disruptions * Host and facilitate emergency technical bridges, coordinating rapid response efforts across internal IT infrastructure, SAP Basis, network teams, and external vendors * Draft and distribute clear, business-centric

Contract

$68 - $72 hourly

Vice President - Director, AI Ops, Incident and Problem Management

Baltimore, Maryland

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Today

We are seeking an experienced and dynamic Vice President - Director responsible for AI Operations, Incident Management, Problem Management and Level 2 Application Support. This senior leader will be accountable for the strategy, execution, and continuous improvement of enterprise Incident Management, Problem Management, and Level 2 Application Support capabilities with a desired outcome of minimizing incidents and maximizing service availability. The ideal candidate will possess a strong technol

Full-time

USD 180,000.00 - 210,000.00 per year

EDC Hardware Break/Fix Operations Manager

Franklin Township, New Jersey

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Today

Only local toSomerset, NJ are eligible!Job Description:The Group:Enterprise Data Centre (EDC) is a global organization within the Firms Technology Division, accountable for the strategy, provisioning, operation, and lifecycle management of the Firms data centre portfolio. EDC oversees the end-to-end delivery of data centre services, from initial requirements and construction through day-to-day operations, technology placement, rack-and-stack execution, and physical asset lifecycle management. ED

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Contract, Third Party

Depends on Experience

Technical Product Owner

Hybrid in Chicago, Illinois

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Yesterday

Technical Lead Product Owner (Software/AWS/API) LOCALS ONLY Top 3 Must-Haves: 1. Previous Software Development background 2. Lead Product Owner experience (6+ years) 3. AWS & API/Web Services experience Target Candidate Profile Former Software Developer who transitioned into Product Ownership Strong AWS and API experience 6+ years as a Lead Product Owner Experience working with Agile development teams Comfortable working directly with customers and business stakeholders Experience managing

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Contract

Depends on Experience

Only W2- Customer Experience (CX) Lead

Columbus, Ohio

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Today

CX Loyalty Lead/Customer Experience (CX) Lead Location: Columbus, OH (Onsite) Top Skills: Regional wireless SPOC Problem Management Surveys, personas, requirements, customer analytics Summary: We are seeking a CX Loyalty Lead to act as the regional wireless single point of contact (SPOC) for the Client, owning the relationship between the wireless service and the people who rely on it. You will combine problem management, user research, and customer analytics to understand how the Wi-Fi e

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Contract, Third Party

Depends on Experience

Data Operations Lead

Hybrid in Hopewell Township, New Jersey

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2d ago

Data Operations Lead Patient CRM Data Operations & Stewardship Position Summary The Data Operations Lead is responsible for ensuring operational excellence, reliability, monitoring, stewardship, and continuous improvement of patient data across the Patient CRM ecosystem. This role acts as the operational business owner for CRM data, providing leadership for data quality monitoring, incident management, stewardship operations, archival strategy, production change governance, and data issue remed

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Contract

Depends on Experience

Epicor Systems Administrator

Hybrid in Saint Paul, Minnesota

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Today

The Epicor Systems Administrator will be responsible for managing the installation, configuration, operation, performance, and maintenance of the Epicor ERP system hardware and software, along with related infrastructure. Essential Skills5 years of experience supporting ERP software or equivalent enterprise systems.3 years of experience with Microsoft SQL Server Database.2 years of experience in Incident and Problem Management.1 year of experience documenting Knowledge Base Articles and SOPs.Bac

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Contract

50 - 60

Onsite Print Administrator

Cincinnati, Ohio

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Today

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Cincinnati, OH. Overview: This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The role engages in addressing customer issues and inquiries to ensure utmost customer satisfaction. The role conducts routine installations and configurati

Contract

$22.29 - $29.18 hourly

IT Help Desk Manager

Hybrid in Trenton, New Jersey

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Today

Greetings Welcome to TechProjects! We specialize in IT System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees. At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders. If you're a tech professional looking for a challenging and rewarding career, we'd love to hea

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Contract, Third Party

Depends on Experience

Onsite Print Administrator

Akron, Ohio

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Today

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Akron, OH. Responsibilities: * Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols * Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established pro

Contract

$26.42 - $34.58 hourly

Onsite Print Administrator

Cincinnati, Ohio

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Today

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Cincinnati, OH. Responsibilities: * Monitors systems to detect performance issues and resolve technical problems on assigned hardware and software platforms/applications using established protocols * Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following establishe

Contract

$19.63 - $25.70 hourly

Onsite Print Administrator

New York, New York

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Today

RESPONSIBILITIES: Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in New York, NY. Responsibilities: * Monitors systems to detect performance issues and resolves technical problems on assigned hardware and software platforms/applications using established protocols * Identifies incident trends for the purpose of escalating incidents, adhering to strict timeframes, and following established

Contract

$28.90 - $39.10 hourly

Support Engineer

Wisconsin

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Today

About the Role: Provide domain-specific technical help to our customers. Help with troubleshooting and resolving routine customer-facing incidents and requests related to specific technology products and services in a domain. What You'll Do: Follow customer support processes and best practices to open and resolve customer incidents and requests. Properly documents incident details including customer perceived issue, customer goal, incident type, business application, work updates, and resolutio

Full-time

USD 60,880.00 per year

Application Support Analyst IV

Remote

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23d ago

Title:Application Support Analyst IVLocation: RemoteHire Type: Contract Job Description:Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate fa

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Contract

Depends on Experience

Migration Technical Support Engineer

Remote

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15d ago

Client Experience Migration Technical Support Location: Remote Employment: Full Time/W2 Infinite Computer Solutions Seeking a L2/L3 Technical Support Representative with 5+ years of experience supporting enterprise infrastructure and clients during data-center migrations.Key Skills:Windows Server administration and troubleshootingVirtual machines/virtualizationNetworking, connectivity, and security troubleshootingITIL and incident/change managementClient-facing technical support and escalation

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Full-time

Up to $110,000

Senior ServiceNow Application Developer

Dallas, Texas

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29d ago

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring Title: Senior ServiceNow Applicat

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Third Party, Contract

$85

Application Support Analyst

Remote

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30+d ago

Position: Application Support Analyst Location: Remote Duration: Long Term Job Description: Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corporate

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Contract

Depends on Experience

IT Support BSA

Wilmington, Massachusetts

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Today

RESPONSIBILITIES: Kforce has a client that is seeking an IT Support BSA in Wilmington, MA. Duties Include: * Analyze, troubleshoot and drive incidents towards resolution include steps needed to solve the issue * Data gather, reproduce, and log defects as appropriate * Provide additional logs, screenshots, or other supporting information as necessary * Identify workarounds for defects, communicating with users as necessary, as well as document work arounds in defect document * Provide data extra

Contract

$60 - $75 hourly