Problem Management jobs in Remote

Associate Principal, Incident/Problem Management

Hybrid in Chicago, Illinois

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17d ago

Hybrid, 3 days onsite, 2 days remote We are unable to sponsor as this is a permanent full-time role A prestigious company is looking for an Associate Principal, Incident/Problem Management. This role is focused on incident and problem management, ServiceNow, ITIL, Splunk, etc. Responsibilities: Lead and manage the full lifecycle of all incidents, especially major incidents, ensuring swift resolutionServe as the command point during major incidents, directing technical teams and coordinating res

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Full-time

$100,000 - $120,000

Incident, Problem, and Change Management Analyst

Mahwah, New Jersey

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15d ago

Job Description: The Incident, Problem & Change Analyst on the Change Management Team plays a crucial role in guiding the organization through IT transformation at CLIENT by managing the impact, risk, and communication of IT change activities. Additionally, they are considered the Process Owner for the Change Management, Operational Readiness, and AVS Administration workstreams at CLIENT. Key Responsibilities: Change Impact Assessment - evaluates how Changes affect CLIENT processes, systems, o

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Third Party, Contract

Depends on Experience

ServiceNow Administration

Hybrid in Raleigh, North Carolina

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Today

Job Title: ServiceNow Administrator Location: Raleigh, NC - Hybrid Job Description: Senior ServiceNow Administrator We are looking for a Certified ServiceNow Administrator experienced with policy and procedural tasking as applies to ServiceNow Administration. The candidate will be responsible for the daily administration, maintenance, and Change Management/Change Control. List of tasks to be performed: General admin/operations support functions: Incident Management Problem Management Change Mana

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Contract

Depends on Experience

Senior ServiceNow Administrator

Raleigh, North Carolina

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7d ago

We are looking for a Certified ServiceNow Administrator experienced with policy and procedural tasking as applies to ServiceNow Administration. The candidate will be responsible for the daily administration, maintenance, and Change Management/Change Control. ServiceNow Administration certification preferred List of tasks to be performed: General admin/operations support functions: Incident Management Problem Management Change Management Service Catalog Service Level Management Asset Management B

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Contract, Third Party

Depends on Experience

Incident project manager

Winston-Salem, North Carolina

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Today

Job Title: Incident PM Location: Winston Salem, NC (Hybrid) Duration: 12+ months Job Description: Seeking an experienced AMS Lead to oversee the delivery and operations of application support services for an apparel CPG account. The ideal candidate will have a strong background in IT service management, incident/problem/change management, and team leadership. Candidate will be responsible for ensuring SLA adherence, continuous service improvement, and client satisfaction. Key Responsibilities: L

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Contract

Depends on Experience

Senior Consultant | Database administration | mySQL administration

Illinois City, Illinois

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Yesterday

Job Title: Senior Consultant | Database administration | mySQL administration Work Location & Reporting Address: PeoriaIL 61630 ( Onsite - Work from Office all 5 days) Contract W2 for Now/ 5 days onsite in a week. Job Details: Must Have Skills MySQL Storage Engines Script Deployment MasterSlave replication and DR setup Nice to have skills Upgrading MySQL creating different backup and restoring from backup Detailed Job Description Experience in MySQL DB Administration ( L3 Support & Troublesho

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Contract

Depends on Experience

Application Support Engineer

Jacksonville, Florida

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21d ago

Role :: Application Support Engineer for Incident, Problem, Change Management Location :: Jacksonville, FL Type :: Fulltime Job Description Skills : Linux, SQL, Application Support OR Production support Roles & Responsibilities Provide Technology level 2 application support for a set of applications adhering to ITIL Process like Incident Management, Problem Management , Change Management Drive high priority / critical issues and ensuring root cause analysis, tactical fix and permanent fix. Anal

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Full-time

Depends on Experience

Coupa Production Support

Hybrid in Plymouth, Minnesota

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Yesterday

Production Support Scope for Coupa: Following activities are considered as a part of the scope of Coupa . Production Support. Provide production support for Coupa . modules including all the existing Customizations of Daikin. Please refer Appendix A below for scope clarification by track and for modules and Integrations.Resolve all incident tickets (interruption of implemented . solution) under the scope of modules / tracks, Service Request logged in Service-Now system for Coupa . production ins

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Contract

60 - 70

TechOps Engineer (Kafka, DevOps, Python/Bash, AWS, Linux)

Hybrid in Queens, New York

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Today

Hi, Please send the suitable profiles for the below urgent position. Role: TechOps Engineer Location: NYC, NY (Hybrid) Duration: Long term Main points of the role as described by the hiring manager: * This person must have Kafka. * Looking for a Technical Operations Specialist who will be maintaining applications and systems * Preference for DevOps experience, as they will be involved in a cloud migration project to AWS (AWS Cert is a bonus) * Must be at least an 8 out of 10 in Linux * Should

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Third Party, Contract

Depends on Experience

Application Support Analyst IV

Remote

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29d ago

Position: Application Support Analyst IV Duration: Long Term Location: Remote Job Description: Provide support to office or business unit users of proprietary or custom application software. Answer technical questions, troubleshoot problems, and guide users to gain productive use of software. May extract data, format and run reports, or perform specific analytical functions using application. May have substantial subject matter knowledge of business unit discipline. Includes both staff in corp

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Contract

Depends on Experience

Early Career Help Desk Technician

Gold River, California

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Your role in our mission Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderate

Full-time

USD 43,300.00 - 61,800.00 per year

Support Engineer

Remote

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14d ago

Role: Support EngineerLocation: RemoteDuration: Long Term Key Responsibilities: Advanced Troubleshooting: Serve as the technical escalation point for complex Slingshot issues, performing deep technical analysis to identify and resolve problems.Incident & Problem Management: Manage and resolve complex customer issues, participating in on-call rotations to respond to critical incidents.Root Cause Analysis: Drive problem management by participating in Root Cause Analysis (RCA) and contributing to t

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Third Party, Contract

Depends on Experience

Associate Help Desk Technician - Hybrid in Gold River, CA

Hybrid in Gold River, California

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Today

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You'll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have

Full-time

USD 43,300.00 - 61,800.00 per year

Release Manager (Salesforce)

Cleveland, Ohio

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14d ago

Title: Release Manager (Salesforce) Cleveland, OH Onsite Role summary Lead the end-to-end Salesforce release lifecycle-planning, governance, and execution-using DevOps Center and Git to deliver compliant, low-risk releases across GovCloud and commercial orgs. Key responsibilities Own release calendars, environments strategy, and branching/versioning standards with DevOps Center + Git CI/CD. Chair change advisory/risk reviews; define deploy/runbooks, backout plans, and quality gates (unit tes

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Third Party, Contract

Application Monitoring SME

Tampa, Florida

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Today

RESPONSIBILITIES: Kforce has a client in Tampa, FL that is seeking an Application Monitoring SME. Responsibilities: Application Monitoring & Troubleshooting: * Develop and maintain robust application monitoring systems * Troubleshoot production issues and drive root cause analysis * Continuously improve monitoring strategies to enhance system stability CI/CD Integration: * Set up and maintain CI/CD pipelines in Azure DevOps * Integrate monitoring tools into CI/CD workflows for proactive alerti

Contract

$50 - $60 hourly

Windows Server Administration - HBITS-07-14458

Albany, New York

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Today

84 Months of experience in Windows Server Administration (2016-2025) 84 Months of experience in Active Directory Administration 48 Months of experience in Microsoft Suite Administration. 48 Months of ServiceNow Operational experience: Use of Incident, Problem, Change, Catalog Requests and Project tasks 48 Months of experience in vulnerability management and patch compliance 48 Months of SharePoint Administration 48 Months of experience in PeopleSoft or Documentum Administration 48 Months experie

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Contract, Third Party

Level 2 Prod Services Application Support ( Finacial Application )

Pittsburgh, Pennsylvania

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Yesterday

Technical Support L2 (Application and infrastructure Support with DevOps knowledge ) An experienced consulting professional with a broad understanding of solutions, industry best practices, multiple business processes, or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment. Bachelor's degree in computer science or a related discipline, or equiva

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Full-time

$60,000 - $80,000

Desktop Field Infrastructure Support Technician

Austin, Texas

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Today

Job Description Responsible for all tactical aspects of delivering Regional Field IT Support services for Business Units within a Region, as it relates to supporting laboratory operations, physician offices, clinics, hospitals, and patient service centers. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects

Full-time

IT End User Services Specialist

Lufkin, Texas

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Today

Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has

Full-time

USD 26.70 - 39.71 per hour

IT End User Services Specialist

Redding, California

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Today

Job Summary and Responsibilities This is an on-site position. Job Summary Members of the End User Services (EUS) Technical Support team are responsible for on-site and/or remote installation maintenance troubleshooting and/or repair of desktop notebook and mobile PC workstations printers and associated peripherals. The EUS team member monitors the performance of desktop hardware and maintains a secure environment. Professionals in this job family understand the Key Performance Indicators (KPIs

Full-time

USD 29.51 - 43.89 per hour

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Problem Management jobs in Remote