Product Support Specialist Jobs in Washington

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Senior Computer User Support Specialist

Cayuse Shared Services

•

Washington, District of Columbia, USA

Full-time

Overview The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.Oversee the deployment of technicians to perform IT infrastructure and end-user device w
Posted 15 hours ago | Updated 3 hours ago

Web Applications Support Specialist

Dunhill Professional Search

•

Washington, District of Columbia, USA

Full-time

Job Description: The Application Support Specialist will review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics. Applications requiring support include Analytic Business Intelligence tools and Customer Relation Management (CRM) tools, like Pega. Works with end-users, stakeholders, and the O&M team daily via phone, email, or chat. Attends and supports both internal and external meetings that require the abilit
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Posted 20 days ago | Updated 3 hours ago

IT TECH SUPPORT SPECIALIST TIER II

Codice

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Washington, District of Columbia, USA

Contract

Working hours are 8:30pm-5pm in person, Monday-Friday and the work location will be at a NE, DC office JOB TITLE: IT TECH SUPPORT SPECIALIST TIER II POSITION SUMMARY The Technical Support Specialist Tier II will play a critical role in providing effective technical support services to users, troubleshooting various hardware and software issues, and ensuring the smooth functioning of computer systems and databases. This role requires proficiency in resolving technical support problems, offering g
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Posted 13 days ago

IT Operations Support Specialist with Min 2yrs exp (Webcam Interview) (HYBRID_Only Local to DC/MD/VA Area)

NextGen Solutions Corporation

•

Washington, District of Columbia, USA

Full-time, Contract, Third Party

We are looking for IT Ops SS / Configuration Management Specialist (Min 2+ years of exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 16 Months + Location: Washington DC 20004 Immediate interviews Webcam interviews ONLY Q005 - IT Ops SS / Configuration Management Specialist *Only submit local candidates to DMV region* *Hybrid position - candidate will be required to be on-site 3x/week in the near future* Duties and Responsibilities The
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Posted 18 days ago | Updated 1 day ago

Senior Computer User Support Specialist

Cayuse Shared Services

•

Washington, District of Columbia, USA

Full-time

Overview The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.Oversee the deployment of technicians to perform IT infrastructure and end-user device w
Posted 15 hours ago | Updated 3 hours ago

Senior Computer User Support Specialist

Cayuse Shared Services

•

Washington, District of Columbia, USA

Full-time

Overview The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.Oversee the deployment of technicians to perform IT infrastructure and end-user device w
Posted 15 hours ago | Updated 3 hours ago

Senior Computer User Support Specialist

Cayuse Shared Services

•

Washington, District of Columbia, USA

Full-time

Overview The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. Responsibilities Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.Oversee the deployment of technicians to perform IT infrastructure and end-user device w
Posted 15 hours ago | Updated 3 hours ago

Infrastructure Support Specialist

Smart Synergies

•

Reston, Virginia, USA

Contract

The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: Responsible for servicing incident and request tasks for deployed infrastructure services to end-users including moves, adds and changes. Technical expertise will also include training, problem resolution, hardware, software, and operati
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Posted 13 days ago | Updated 16 hours ago

Desktop Support Specialist

Enterprise Logic Inc.

•

Reston, Virginia, USA

Contract

The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: Responsible for servicing incident and request tasks for deployed infrastructure services to end-users including moves, adds and changes. Technical expertise will also include training, problem resolution, hardware, software, and operati
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Posted 7 days ago | Updated 3 days ago

Telecom Support Specialist

Idexcel Inc.

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Washington, District of Columbia, USA

Contract

Job Title: Telecom Support Specialist Location: Washington, DC Duration: Long Term Responsibilities: Overseeing the day-to-day activities related to installation, verification and maintenance of telecommunications equipment, network ports, ethernet and optical fiber cabling, IP networks LAN infrastructure, switchgear, Uninterrupted Power Supply (UPS), WI-FI, VCS, IPT Phone device management (setup/moves) Inventories and prioritize network and equipment repairs. Established voice and data network
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Posted 21 days ago

IT Support Specialist (TS/SCI w Poly)

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o
Posted 25 days ago | Updated 18 hours ago

IT Support Specialist (TS/SCI w Poly)

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o
Posted 26 days ago | Updated 16 hours ago

IT operation support Specialist---local to DMV only

Digitek Software, Inc.

•

Washington, District of Columbia, USA

Third Party, Contract

One of our clients is looking for the position of IT Ops SS based on following skills: *Only submit local candidates to DMV region* *Hybrid position - candidate will be required to be on-site 3x/week in the near future* Duties and Responsibilities The IT Operations Support Specialist shall: Provide technical assistance in all aspects of data processing operations. Work with mainframe and Server applications. Understands technical experience in the utilization and implementation of tools to
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Posted 14 days ago

Test & Evaluation Engineering Support Specialist

Computer Merchant, Ltd., The

•

Manassas, Virginia, USA

Full-time

JOB TITLE: Test & Evaluation Engineering Support Specialist JOB LOCATION: Manassas, VA WAGE RANGE*: 37-40 JOB NUMBER: 25-03092 JOB DESCRIPTION: Our client, a large defense contractor, has an immediate opening for a Test & Evaluation Engineering Support Specialist t o work from their Manassas, VA facility. Our client is lookout for an enthusiastic and driven Test & Evaluation Engineering Support Specialist to join our dynamic team. At Progeny, we lead the charge in designing, developing, prod
Posted 7 days ago | Updated 3 hours ago

Test & Evaluation Engineering Support Specialist (CWL)

General Dynamics

•

Manassas, Virginia, USA

Full-time

Basic Qualifications Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience). Must have experience with one of the following skills: the AN/BLQ-10, AN/BYG-1, Submarine Weapon Launchers, or AN/BQQ-10 systems. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibili
Posted 5 days ago | Updated 6 hours ago

End User Support Specialist

DMI

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Annapolis, Maryland, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at
Posted 12 days ago | Updated 3 hours ago

IT Support Specialist

Dunhill Professional Search

•

Remote

Full-time

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. Implements routine changes on production systems per direction and guidance from Adm
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Posted 3 days ago | Updated 3 hours ago

IT Support Specialist (TS/SCI w Poly)

General Dynamics

•

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o
Posted 23 days ago | Updated 6 hours ago

Tier 2 Support Specialist - Junior

Decisionpoint Corporation

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Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Junior to provide essential IT support to the USDA Customer Experience Center (CEC). This role involves assisting end users with technical issues, managing service tickets, and ensuring timely and effective resolutions to maintain a seamless IT environment. The position is on-site, supporting USDA's commitment to high-quality, accessible IT services. Duties & Responsibilities Respond to end-user technical support request
Posted 60+ days ago | Updated 3 hours ago

Tier 2 Support Specialist - Mid

Decisionpoint Corporation

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Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Mid to provide in-depth technical support for the USDA Customer Experience Center (CEC). The role requires expertise in troubleshooting and resolving incidents, managing change requests and work orders, and supporting on-site and remote IT services. This role operates under general supervision to deliver consistent and high-quality support, maintaining USDA's IT standards and ensuring reliable, effective end-user service
Posted 60+ days ago | Updated 3 hours ago