Product Support Specialist Jobs in Washington

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IT TECH SUPPORT SPECIALIST TIER II

Codice

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Washington, District of Columbia, USA

Contract

Working hours are 8:30pm-5pm in person, Monday-Friday and the work location will be at a NE, DC office JOB TITLE: IT TECH SUPPORT SPECIALIST TIER II POSITION SUMMARY The Technical Support Specialist Tier II will play a critical role in providing effective technical support services to users, troubleshooting various hardware and software issues, and ensuring the smooth functioning of computer systems and databases. This role requires proficiency in resolving technical support problems, offering g
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Posted 5 days ago

IT Operations Support Specialist with Min 2yrs exp (Webcam Interview) (HYBRID_Only Local to DC/MD/VA Area)

NextGen Solutions Corporation

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Washington, District of Columbia, USA

Full-time, Third Party, Contract

We are looking for IT Ops SS / Configuration Management Specialist (Min 2+ years of exp) HYBRID (Webcam interviews) POSITION DESCRIPTION DIRECT CLIENT Position Number of positions: 1 Length: 16 Months + Location: Washington DC 20004 Immediate interviews Webcam interviews ONLY Q005 - IT Ops SS / Configuration Management Specialist *Only submit local candidates to DMV region* *Hybrid position - candidate will be required to be on-site 3x/week in the near future* Duties and Responsibilities The
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Posted 11 days ago | Updated 2 days ago

Web Applications Support Specialist

Dunhill Professional Search

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Washington, District of Columbia, USA

Full-time

Job Description: The Application Support Specialist will review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics. Applications requiring support include Analytic Business Intelligence tools and Customer Relation Management (CRM) tools, like Pega. Works with end-users, stakeholders, and the O&M team daily via phone, email, or chat. Attends and supports both internal and external meetings that require the abilit
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Posted 13 days ago | Updated 1 hour ago

Telecom Support Specialist

Zolon Tech Solutions Inc

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Washington, District of Columbia, USA

Contract, Third Party

Description: Client is seeking a Telecom Support Specialist to join our team in Washington DC. The selected candidate needs to have the necessary skills to provide technical assistance at the customer s physical premises to install, move, troubleshoot, repair, modify, and assist with any issue that may arise with telecommunications and related equipment, wiring, circuits, connections, as well as supporting networking and telephone/data communication services. and microwave transmission systems,
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Posted 20 days ago

Supv IT Specialist (OPERATING SYSTEMS/CUSTOMER SUPPORT)

Defense Logistics Agency

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Fort Belvoir, Virginia, USA

Full-time

Summary See below for important information regarding this job. Position will be filled at any of the locations listed below. Site specific salary information as follows: Fort Belvoir, VA: $142,488- $185,234 This job is open to Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency "Agency" means current permanent DLA employees. Videos Duties Serves as a Supervisory IT Specialist (OS/CUSTSPT) and Branch Chief
Posted 11 days ago | Updated 6 days ago

Infrastructure Support Specialist

Smart Synergies

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Reston, Virginia, USA

Contract

The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: Responsible for servicing incident and request tasks for deployed infrastructure services to end-users including moves, adds and changes. Technical expertise will also include training, problem resolution, hardware, software, and operati
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Posted 5 days ago | Updated 2 hours ago

Telecom Support Specialist

Idexcel Inc.

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Washington, District of Columbia, USA

Contract

Job Title: Telecom Support Specialist Location: Washington, DC Duration: Long Term Responsibilities: Overseeing the day-to-day activities related to installation, verification and maintenance of telecommunications equipment, network ports, ethernet and optical fiber cabling, IP networks LAN infrastructure, switchgear, Uninterrupted Power Supply (UPS), WI-FI, VCS, IPT Phone device management (setup/moves) Inventories and prioritize network and equipment repairs. Established voice and data network
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Posted 14 days ago

Infrastructure Support Specialist

Estuate Inc.

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Reston, Virginia, USA

Contract

Role: Infrastructure Support Specialist Location: Reston, Virginia Duration: 6+ Months Pay Range: $35 to $45/Hour on W2 Job Description: The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. Job Responsibilities: Responsible for servicing incident and request tasks for deployed infrastructure services to end-use
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Posted 5 days ago

IT Support Specialist II

Mindlance

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Washington, District of Columbia, USA

Contract

Title: IT Support Specialist II Duration: 12 Months Long Term Location: Washington, DC 20433 100% Onsite This team is responsible for enabling and delivering IT support to staff and providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including: IT support and troubleshooting of client s provisioned hardware, software, and applications.Client IT training and outreach; direct desk side and remote support.Virtual meeting support;
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Posted 45 days ago | Updated 16 hours ago

IT operation support Specialist---local to DMV only

Digitek Software, Inc.

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Washington, District of Columbia, USA

Contract, Third Party

One of our clients is looking for the position of IT Ops SS based on following skills: *Only submit local candidates to DMV region* *Hybrid position - candidate will be required to be on-site 3x/week in the near future* Duties and Responsibilities The IT Operations Support Specialist shall: Provide technical assistance in all aspects of data processing operations. Work with mainframe and Server applications. Understands technical experience in the utilization and implementation of tools to
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Posted 6 days ago

Tier 2 IT Support Specialist- Arlington, VA

Costar Group

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Arlington, Virginia, USA

Full-time

Tier 2 IT Support Specialist- Arlington, VA Job Description Overview CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real es
Posted 60+ days ago | Updated 8 hours ago

IT Operations Support Specialist

TriosysIT Inc.

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Washington, District of Columbia, USA

Contract, Third Party

Duties and Responsibilities The IT Operations Support Specialist shall: Provide technical assistance in all aspects of data processing operations. Work with mainframe and Server applications. Understands technical experience in the utilization and implementation of tools to monitor the server and mainframe applications. Understands knowledge on how to identify, investigate and troubleshoot error conditions to help remediate system failure conditions. Understand Configuration Management (CM) for
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Posted 11 days ago | Updated moments ago

Web Application Support Specialist

Gridiron IT Solutions

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Washington, District of Columbia, USA

Full-time

Web Application Support Specialist 2 Location: Working remote for the remainder of the quarter; may require onsite work in the future Clearance: Public Trust The Web Application Support Specialist will review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics. Candidate will be supporting a client Financial System with Analytic Business Intelligence (ABI) tools and Customer Relation Management (CRM) tools, like P
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Posted 28 days ago

IT Support Specialist (TS/SCI w Poly)

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o
Posted 20 hours ago | Updated 8 hours ago

Test & Evaluation Engineering Support Specialist

Computer Merchant, Ltd., The

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Manassas, Virginia, USA

Full-time

JOB TITLE: Test & Evaluation Engineering Support Specialist JOB LOCATION: Manassas, VA WAGE RANGE*: 37-40 JOB NUMBER: 25-03092 JOB DESCRIPTION: Our client, a large defense contractor, has an immediate opening for a Test & Evaluation Engineering Support Specialist t o work from their Manassas, VA facility. Our client is lookout for an enthusiastic and driven Test & Evaluation Engineering Support Specialist to join our dynamic team. At Progeny, we lead the charge in designing, developing, prod
Posted 5 hours ago

End User Support Specialist

DMI

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Annapolis, Maryland, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at
Posted 5 days ago | Updated 5 hours ago

Client Services Technical Support Specialist

Vaco by Highspring

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Remote

Contract

Remote Technical Customer Support Specialist Pay: $18/hour Location: Remote Schedule: Full-time, flexible shifts between 8 AM 8 PM EST (Monday-Friday) About the RoleAs a Remote Technical Customer Support Specialist, you will be the first point of contact for customers, helping to resolve issues and provide top-tier support. Your role is critical in ensuring customer satisfaction by troubleshooting problems, educating users on product features, and delivering an outstanding service experience. T
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Posted 7 hours ago

Tier 2 Support Specialist - Junior

Decisionpoint Corporation

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Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Junior to provide essential IT support to the USDA Customer Experience Center (CEC). This role involves assisting end users with technical issues, managing service tickets, and ensuring timely and effective resolutions to maintain a seamless IT environment. The position is on-site, supporting USDA's commitment to high-quality, accessible IT services. Duties & Responsibilities Respond to end-user technical support request
Posted 60+ days ago | Updated 5 hours ago

Tier 2 Support Specialist - Mid

Decisionpoint Corporation

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Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Mid to provide in-depth technical support for the USDA Customer Experience Center (CEC). The role requires expertise in troubleshooting and resolving incidents, managing change requests and work orders, and supporting on-site and remote IT services. This role operates under general supervision to deliver consistent and high-quality support, maintaining USDA's IT standards and ensuring reliable, effective end-user service
Posted 60+ days ago | Updated 5 hours ago

Tier 3 Senior Support Specialist (Team Lead)

Decisionpoint Corporation

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Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 3 Senior Support Specialist (Team Lead) to provide expert IT support and team leadership for the USDA Customer Experience Center (CEC) Tier 3 end-user services. This role involves managing escalated support issues, guiding Tier 2 teams, and ensuring that all technical support aligns with USDA standards and service level agreements. The position is on-site at designated USDA facilities to support seamless and high-quality service delivery. Duti
Posted 60+ days ago | Updated 5 hours ago