Tampa, Florida
•
Today
Job#: 3054723 Job Description: CCaaS Platform Engineer Location: 100% REMOTE Role Overview The CCaaS Platform Engineer is responsible for the technical ownership, administration, performance, and continuous optimization of our Contact Center as a Service (CCaaS) platform and Intelligent Virtual Agent (IVA) solutions, built on Five9. This role ensures a reliable contact center experience by maintaining call flows, IVRs, routing logic, conversational AI experiences, and integrations with syste
Easy Apply
Full-time
$65 - $75 per hour






