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Service Desk jobs in Bedford, MA, USA

49 results (11 new)

Randstad Digital

Service Desk Team Lead Remote

Remote or Detroit, Michigan

•

Today

job summary: We are looking for an experienced and operational-savvy Team Lead to guide a Shared Service Desk team of 10+ agents. In this role, you will be the tactical "boots on the ground" leader, ensuring high-quality support across [multiple clients / diverse internal departments]. The ideal candidate is not just a technical escalation point, but a people leader capable of driving performance, managing complex SLAs, and maintaining high morale in a fast-paced, multi-tenant support environme

Full-time

USD20 - USD21

Triwave Solutions Inc

Service Desk Agent

Remote

•

Today

Service Desk Agent- RemoteWe are seeking a Service Desk Engineer to support the crucial Joint Operational Medicine Information Systems (JOMIS) healthcare delivery applications. Role Overview We are looking for motivated individuals to join our Service Desk team as agents. While prior experience in IT is beneficial, it is not required. Due to our Service Desk supporting medical related applications, we also highly value experience in the medical profession, as the skills developed in patient care

Easy Apply

Full-time

Depends on Experience

Kforce Technology Staffing

Service Desk Analyst (100% Remote)

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. This person will be responsible for first point of contact IT Helpdesk support for users at a large hospital system in NYC. This role is 100% remote but looking for candidates in the NYC Metro. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be t

Contract

$22.50 - $30.00 hourly

Aduril Industries

Senior Systems Administrator, Service Desk

Lexington, Massachusetts

•

Today

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and c

Full-time

USD 98,000.00 - 130,000.00 per year

GovCIO

Associate Service Desk Technician – Tier I (SCA - Shift 1)

Remote

•

Today

Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in

Full-time

USD 47,500.00 - 47,500.00 per year

GovCIO

Associate Service Desk Technician – Tier I (SCA - Shift 1)

Remote

•

Today

Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in

Full-time

USD 47,500.00 - 47,500.00 per year

GovCIO

Associate Service Desk Technician – Tier I (SCA -Shift 1 & 3, Sat)

Remote

•

Today

Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in

Full-time

USD 47,500.00 - 47,500.00 per year

GovCIO

Associate Service Desk Technician – Tier I (SCA - Shift 1 & 3, Sat)

Remote

•

Today

Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in

Full-time

USD 47,500.00 - 47,500.00 per year

GovCIO

Associate Service Desk Technician – Tier I (SCA Shift 1 & 3, Sun)

Remote

•

Today

Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in

Full-time

USD 47,500.00 - 47,500.00 per year

Robert Half, Inc.

Help Desk Analyst

Westborough, Massachusetts

•

Today

Description We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week. Responsibilities: Set up user hardware and ensure proper configuration. Process returns

Easy Apply

Contract

USD 28.50 - 33.00 per hour

TEKsystems c/o Allegis Group

IT Infrastructure Services Specialist

Boston, Massachusetts

•

Today

IT Infrastructure Services Specialist Location: Boston, MA (Primarily On-Site; 1 Remote Day Possible) Employment Type: Direct Placement Salary: $80,000 - $98,000 (based on experience; determined by client) About the Role We are seeking a sharp, polished, and well-rounded IT Infrastructure Services Specialist to deliver Tier 1 and Tier 2 technical support in a fast-paced financial environment. This individual must present well, communicate effectively, and demonstrate strong technical depth ac

Full-time

USD 80,000.00 - 98,000.00 per year

The MITRE Corporation

Intermediate Classified Systems Administrator

Bedford, Massachusetts

•

Today

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting im

Full-time

USD 99,000.00 - 124,000.00 per year

Advantage Technical

IT Support Specialist (MS Admin Center)

Cambridge, Massachusetts

•

Today

IT Support Specialist with experience working with MS 365 Admin Center Location: Cambridge, MA (100% onsite) Duration: 3 month+ contract Rate: $40-45 an hour W2 Description: Our client, a growing Pharmaceutical start-up is looking for an IT Support specialist to join our fast-growing organization. As the first level of support to all of our employees, this role is truly the face of the IT function. The ideal candidate is someone with stellar customer service skills and a commitment to quality

Full-time

USD 40.00 - 45.00 per hour

ACL Digital

IT/AV Support Specialist

Boston, Massachusetts

•

Today

Title: IT/AV Support Specialist Position Type: Long term contract role with a potential to become full time employment- Potential to extend and potential to offer FTE role for right candidate Location: San Jose, CA, 95113-Onsite Work Schedule: 40 hours/week Required Qualifications The ideal candidate should have a Bachelor's degree in a technology related field and possess 2 - 4 years of experience. Experience supporting connectivity, AV, personal computers, OS X and Windows desktops and lap

Full-time

TalentFish LLC

Technical Support Help Desk Analyst

Boston, Massachusetts

•

7d ago

Job Title: Technical Support Help Desk Analyst Primary Location: Boston, MA Position Type: Full-Time Direct Hire Join an Industry Leading Organization! Overview TalentFish is casting a line for a full-time IT Support Analyst! This is a full-time position in Boston, Massachusetts. This position will initially be onsite 5 days per week for 2-3 months and will transition to a Help Desk role. * Experience working in a Law Firm environment is strongly preferred. The IT Support Analyst provides comp

Easy Apply

Full-time

$70,000 - $88,000

Apex Systems

Windows 11 Project x5

Burlington, Massachusetts

•

Today

Job#: 3013902 Job Description: Field Support Technician Job Summary Responsible for delivering world-class field support services across all entities and affiliates. This Tier 2 in-person support role manages customer requests and incident resolution using the IT Service Management suite. Key duties include: Acting as an escalation point for unresolved Service Desk tickets.Logging, triaging, resolving, and following up on service requests/incidents.Supporting PCs, printers, peripherals, and mo

Easy Apply

Full-time

USD 25.00 per hour

FIS

Technical Support Representative I

Remote

•

Today

Job Description About FIS Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team We are a friendly, cooperative, and collaborative team supporting a key client in Puerto Rico. You'll learn a lot, and your te

Full-time

Robert Half, Inc.

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

•

Today

Description We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: Respond promptly to service desk tickets, providing effective solutions to address

Easy Apply

Full-time

INSPYR Solutions

Unified Communications Engineer

Remote or Hybrid in Addison, Texas

•

Today

Title: Unified Communications Engineer Location: Remote Rate: $120,000-$140,000 Duration: Direct Hire Work Requirements: , Holders, or Authorized to Work in the U.S.Role OverviewWe are seeking a Unified Communications Engineer to support and modernize an enterprise communications environment. This role will focus on stabilizing current UC platforms while supporting a planned transition toward a consolidated, cloud-first Unified Communications strategy. The ideal candidate is hands-on, practical

Easy Apply

Full-time

BASED ON EXPERIENCE

CVS Health

Sr Tech,Systems Support

Remote or Farmers Branch, Texas

•

Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 18.50 - 35.29 per hour

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